The strange case of the disappearing screentip (footnotes)

  • Thread starter Thread starter Luc Sanders
  • Start date Start date
L

Luc Sanders

Windows XP, Word 2002 SP-2

Has anybody had the following happen upon inserting a footnote. When you
hover over the footnotenumber in the body text a screentip appears showing
the full content of the text of the footnote.
Well, the first time you hover over it everything goes well, the second time
nothing shows, the little envelope appears from time to time and disappears
immediately. At first I thought it had something to do with my monitor but
the same thing happens on different monitors. This was not the case in Word
2000. I have tried to modify the settings of the screen: hardware
acceleration, refresh rate and so on, nothing helps. Is this a bug or a
known problem, and can something be done about it.
Luc
 
Hi Luc,

It's a known bug. According to Suzanne Barnhill, turning "View > Document
Map" on and off fixes it for the current document.
Unfortunately, it doesn't seem to be among the many bugs that were fixed in
the latest security patch:
http://support.microsoft.com/?kbid=824934

Greetings,
Klaus
 
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