the sims

  • Thread starter Thread starter gemma
  • Start date Start date
G

gemma

hhhhhhhhheeeeeeeeeeeeeeellllllllllllllllpppppppppppppp!
when the virus was going around none of my sims
expanshion packs would play or install. a box kept coming
up saying some files may harm your computer do u want to
open or save but it wouldny let me save it.
i got rid of the virus and i uninstalled my sims and when
i come to install them again the box comes up again:-(
in my add and remove programs the sims is on but when i
go to remove it it saysan installation support file could
not be installed,the system cannot find the file
specified.what can i do please help!
 
Hi Gemma,
Guess my first inclination is that you haven't removed all the virus.
What was your proceedure for removal? How do you know you are clean?

There is a restore method on you computer, you may be able to restore to
a restore point prior to the virus attack when everything was working. If
you restore, remember to go to windows update and load any security files as
these will be lost on restore. (Once you are absolutely certain you are
clean and running well, set another restore point, then you can return if
all goes down the drain again)

Thanks for your post!
 
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