The server can be accessed but it cannot access internet

  • Thread starter Thread starter hyy
  • Start date Start date
H

hyy

We have a server which we can access its SQL server and ping it with
no problem. However, itself can't access internet nor can ping our
main server & our gateway ip.

It can ping 127.0.0.1 so Dell tech support said the NIC is fine and
they said since we didn't purchase OS support, they can't help me
troubleshoot.

Please let me know how to fix it. I have reset the switch and reboot
the machine couple of times but it's still not working.

Thank you

Doris
(e-mail address removed)
 
hyy said:
We have a server which we can access its SQL server and ping it with
no problem. However, itself can't access internet nor can ping our
main server & our gateway ip.
Click to expand...

What errors do you get - just timeouts?
If you run ipconfig /all what do you see?
Are you using Active Directory?
It can ping 127.0.0.1 so Dell tech support said the NIC is fine and
they said since we didn't purchase OS support, they can't help me
troubleshoot.
Click to expand...

Have you tried updating the NIC driver? Replacing the NIC?
Please let me know how to fix it. I have reset the switch and reboot
the machine couple of times but it's still not working.

Thank you

Doris
lucky4ever@
Click to expand...

NB - posting your valid e-mail address in a newsgroup post, or in your news
account settings, is a surefire way to get spam and SWEN and other viruses
sent to you....see http://www.mailmsg.com/SPAM_munging.htm
 
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