the Sent folder in Outlook

  • Thread starter Thread starter Sister B
  • Start date Start date
Sister B said:
Why do sent emails not appear in the Sent folder?
Click to expand...

Perhaps you disabled the option. Tools>Options>E-mail Options. Check the
box labeled "Save copies of messages in Sent Items folder"
 
i looked and the box is checked.

Brian Tillman said:
Perhaps you disabled the option. Tools>Options>E-mail Options. Check the
box labeled "Save copies of messages in Sent Items folder"
Click to expand...
 
Dennis said:
i looked and the box is checked.
Click to expand...

What about the option about folders other than the Inbox?
Tools>Options>E-mail Options>Advanced E-mail Options.
 
May I gatecrash this discussion, please? I too am finding that sent mail
doesn't appear in the sent mail folder, even through the option is correctly
checked. I tried for a while directing it to a sent mail folder in a
separate e-mail account and then dragging it into the default sent-mail
folder, where I want it to be; and lo and behold as soon as I drag it to the
default sent-mail folder it disappears. Any ideas, please?
 
It's Outlook 2007 and the account is IMAP/STMP. Everything seems to work OK
except this one thing!


Diane Poremsky {MVP} said:
Version of Outlook?
What type of email account do you have?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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john_p said:
May I gatecrash this discussion, please? I too am finding that sent mail
doesn't appear in the sent mail folder, even through the option is
correctly
checked. I tried for a while directing it to a sent mail folder in a
separate e-mail account and then dragging it into the default sent-mail
folder, where I want it to be; and lo and behold as soon as I drag it to
the
default sent-mail folder it disappears. Any ideas, please?
Click to expand...
Click to expand...
 
Are you moving the messages to the imap's sent folder or keeping it in a
local pst?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
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john_p said:
It's Outlook 2007 and the account is IMAP/STMP. Everything seems to work
OK
except this one thing!


Diane Poremsky {MVP} said:
Version of Outlook?
What type of email account do you have?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


john_p said:
May I gatecrash this discussion, please? I too am finding that sent
mail
doesn't appear in the sent mail folder, even through the option is
correctly
checked. I tried for a while directing it to a sent mail folder in a
separate e-mail account and then dragging it into the default sent-mail
folder, where I want it to be; and lo and behold as soon as I drag it
to
the
default sent-mail folder it disappears. Any ideas, please?

:


i looked and the box is checked.

What about the option about folders other than the Inbox?
Tools>Options>E-mail Options>Advanced E-mail Options.
Click to expand...
Click to expand...
Click to expand...
 
When I set up the IMAP account I asked for the sent mail to go to the sent
folder in the IMAP account. That actually works OK. But for various reasons
I need it to go to the main, default, Sent Folder. If I set it up like that
it doesn't go to that folder; and if I drag it there it just disappears.

Diane Poremsky {MVP} said:
Are you moving the messages to the imap's sent folder or keeping it in a
local pst?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


john_p said:
It's Outlook 2007 and the account is IMAP/STMP. Everything seems to work
OK
except this one thing!


Diane Poremsky {MVP} said:
Version of Outlook?
What type of email account do you have?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


May I gatecrash this discussion, please? I too am finding that sent
mail
doesn't appear in the sent mail folder, even through the option is
correctly
checked. I tried for a while directing it to a sent mail folder in a
separate e-mail account and then dragging it into the default sent-mail
folder, where I want it to be; and lo and behold as soon as I drag it
to
the
default sent-mail folder it disappears. Any ideas, please?

:


i looked and the box is checked.

What about the option about folders other than the Inbox?
Tools>Options>E-mail Options>Advanced E-mail Options.
Click to expand...
Click to expand...
Click to expand...
 
How are you changing it? From Tools, accounts, select IMAP account then
Change - then More Settings, Folders. Select the top option to use Outlook's
sent folder?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


john_p said:
When I set up the IMAP account I asked for the sent mail to go to the sent
folder in the IMAP account. That actually works OK. But for various
reasons
I need it to go to the main, default, Sent Folder. If I set it up like
that
it doesn't go to that folder; and if I drag it there it just disappears.

Diane Poremsky {MVP} said:
Are you moving the messages to the imap's sent folder or keeping it in a
local pst?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


john_p said:
It's Outlook 2007 and the account is IMAP/STMP. Everything seems to
work
OK
except this one thing!


:

Version of Outlook?
What type of email account do you have?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


May I gatecrash this discussion, please? I too am finding that sent
mail
doesn't appear in the sent mail folder, even through the option is
correctly
checked. I tried for a while directing it to a sent mail folder in
a
separate e-mail account and then dragging it into the default
sent-mail
folder, where I want it to be; and lo and behold as soon as I drag
it
to
the
default sent-mail folder it disappears. Any ideas, please?

:


i looked and the box is checked.

What about the option about folders other than the Inbox?
Tools>Options>E-mail Options>Advanced E-mail Options.
Click to expand...
Click to expand...
Click to expand...
 
Yes, that's what I've been doing. If I ask for sent mail to go into my IMAP
sent-mail folder it does that, no problem. If I ask it to go into the
Outlook Default Items Sent Folder it doesn't seem to save it anywhere. The
default Outlook Sent mail folder is as empty as it was on the day it was
created. As I say, it won't even accept things that I try to drag into it.


Diane Poremsky {MVP} said:
How are you changing it? From Tools, accounts, select IMAP account then
Change - then More Settings, Folders. Select the top option to use Outlook's
sent folder?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


john_p said:
When I set up the IMAP account I asked for the sent mail to go to the sent
folder in the IMAP account. That actually works OK. But for various
reasons
I need it to go to the main, default, Sent Folder. If I set it up like
that
it doesn't go to that folder; and if I drag it there it just disappears.

Diane Poremsky {MVP} said:
Are you moving the messages to the imap's sent folder or keeping it in a
local pst?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


It's Outlook 2007 and the account is IMAP/STMP. Everything seems to
work
OK
except this one thing!


:

Version of Outlook?
What type of email account do you have?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


May I gatecrash this discussion, please? I too am finding that sent
mail
doesn't appear in the sent mail folder, even through the option is
correctly
checked. I tried for a while directing it to a sent mail folder in
a
separate e-mail account and then dragging it into the default
sent-mail
folder, where I want it to be; and lo and behold as soon as I drag
it
to
the
default sent-mail folder it disappears. Any ideas, please?

:


i looked and the box is checked.

What about the option about folders other than the Inbox?
Tools>Options>E-mail Options>Advanced E-mail Options.
Click to expand...
Click to expand...
Click to expand...
 
do you have save sent items disabled? tools, options, email options, save
copies... I'd think its required to use any of the sent folders, but check
it for sure.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


john_p said:
Yes, that's what I've been doing. If I ask for sent mail to go into my
IMAP
sent-mail folder it does that, no problem. If I ask it to go into the
Outlook Default Items Sent Folder it doesn't seem to save it anywhere.
The
default Outlook Sent mail folder is as empty as it was on the day it was
created. As I say, it won't even accept things that I try to drag into
it.


Diane Poremsky {MVP} said:
How are you changing it? From Tools, accounts, select IMAP account then
Change - then More Settings, Folders. Select the top option to use
Outlook's
sent folder?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


john_p said:
When I set up the IMAP account I asked for the sent mail to go to the
sent
folder in the IMAP account. That actually works OK. But for various
reasons
I need it to go to the main, default, Sent Folder. If I set it up like
that
it doesn't go to that folder; and if I drag it there it just
disappears.

:

Are you moving the messages to the imap's sent folder or keeping it in
a
local pst?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


It's Outlook 2007 and the account is IMAP/STMP. Everything seems to
work
OK
except this one thing!


:

Version of Outlook?
What type of email account do you have?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


May I gatecrash this discussion, please? I too am finding that
sent
mail
doesn't appear in the sent mail folder, even through the option
is
correctly
checked. I tried for a while directing it to a sent mail folder
in
a
separate e-mail account and then dragging it into the default
sent-mail
folder, where I want it to be; and lo and behold as soon as I
drag
it
to
the
default sent-mail folder it disappears. Any ideas, please?

:


i looked and the box is checked.

What about the option about folders other than the Inbox?
Tools>Options>E-mail Options>Advanced E-mail Options.
Click to expand...
Click to expand...
Click to expand...
 
We have the same problem. Sometimes a sent mail will appear and sometimes
not. With many sent emails each day, it is completely random.
 
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