The product continually faults

  • Thread starter Thread starter Christopher D. Russell
  • Start date Start date
C

Christopher D. Russell

Running the latest on XP Pro on a dual Xeon workstation. The product
continually crashes with general protection faults when I invoke the UI from
the system tray target icon.

Is there a list of known issues with this product? Anyone else plagued by
frequent protection faults? I submit the error reports via error reporting
every time so MS should have dozens of core dumps to analyze from my
workstation.

- Regards
Chris
 
You can repair Windows AntiSpyware using Add or Remove Programs in Control
Panel. Click Microsoft AntiSpyware and click Change. Click Next, and then
click Update. If that does not work, shutdown Microsoft AntiSpyware from the
notification area, uninstall it, restart the system, delete the Microsoft
AntiSpyware folder, at c:\program files and reinstall to a non-default
location such as c:\msas.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
 
Submitting the crash reports should get them directly to the developers.

I've not seen this posted before, but I don't know whether we have others
using the product on dual Xeon's.

I think I'd uninstall and wait for beta2, if I were you.

I would expect that there'd be others on the Microsoft campus with similar
hardware to yours, though--so if this is really directly hardware related,
they have probably seen it.
 
i am also plagued with problems after running this spyware
on XP home and it crashes every time. but can seem to find
any help.
 
Hello Andre,

Thanks for the suggestion. If you will, what's the rationale for
re-installing in a new folder?

- Regards
Chris
 
Having removed the product from my XP Pro SP2 workstation earlier this
morning, I have noticed that a problems with incomplete repainting of the
client areas of application windows has gone away. Circumstantial evidence of
yet more serious problems. FWIW the repainting issue manifested on a
three-monitor system (1 AGP NVidia Quadro FX 1000, and an older PCI 3DFX
card) all running at 1600x1200x32bit color.

- Regards
Chris
 
Hmm - this might also indicate a compatibility issue with the specific video
drivers involved. If you retest with beta2, which I hope you will--it'd be
good to post in the appcompat group if you see anything remotely similar.

--
 
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