The menu To,CC,BCC at the bottom of contacts list has disappeared

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Guest

The toolbar/menu "To, CC, BCC" formerly at the bottom of my contacts/address
book has disappeared. Formerly I highlighted the name of a contact, clicked
"To", and the address was automatically pasted into To.

Moreover, I cannot copy and paste an e address directly into a message.
 
You have posted no information.
State your Outlook version.
State your information store.
State the steps used to reproduce this behavior.
State why you cannot copy addresses and what happens when you try.
 
Is it below the bottom edge of the screen? If not, you need to answer Russ's
questions so we know exactly which screen you're supposed to have.
 
I am running Outlook 2003; I cannot find any add'l info under properties for
Outlook itself. WinXP, Home, v.2002 SP2 Is that adequate info? If not, how
can I learn more about the properties.

I do not understand "information store."

I am on the "Select Names" screen, with "Contacts" all listed. However, at
the bottom of that list, the menu/taskbar To,CC,BCC etc. does NOT appear as
it formerly did. I HAVE scrolled down adequately . . . it simply doesn't
appear.

NOTHING happens when I attempt to select a name and have it appear in the
now non-existing menu/taskbar--the screen simply flashes and reappears. Not
can I copy & paste the selected name to the top of a new message blank.


Russ Valentine said:
You have posted no information.
State your Outlook version.
State your information store.
State the steps used to reproduce this behavior.
State why you cannot copy addresses and what happens when you try.
--
Russ Valentine
[MVP-Outlook]
4most said:
The toolbar/menu "To, CC, BCC" formerly at the bottom of my
contacts/address
book has disappeared. Formerly I highlighted the name of a contact,
clicked
"To", and the address was automatically pasted into To.

Moreover, I cannot copy and paste an e address directly into a message.
Click to expand...
Click to expand...
 
It is unclear what you mean by the "Select Names" screen. There are several.
Only the one you invoke using the To: button in a new message window has the
view you describe.
"Information store" means are you running against Exchange Server or a local
Outlook data file?
--
Russ Valentine
[MVP-Outlook]
4most said:
I am running Outlook 2003; I cannot find any add'l info under properties
for
Outlook itself. WinXP, Home, v.2002 SP2 Is that adequate info? If not,
how
can I learn more about the properties.

I do not understand "information store."

I am on the "Select Names" screen, with "Contacts" all listed. However,
at
the bottom of that list, the menu/taskbar To,CC,BCC etc. does NOT appear
as
it formerly did. I HAVE scrolled down adequately . . . it simply doesn't
appear.

NOTHING happens when I attempt to select a name and have it appear in the
now non-existing menu/taskbar--the screen simply flashes and reappears.
Not
can I copy & paste the selected name to the top of a new message blank.


Russ Valentine said:
You have posted no information.
State your Outlook version.
State your information store.
State the steps used to reproduce this behavior.
State why you cannot copy addresses and what happens when you try.
--
Russ Valentine
[MVP-Outlook]
4most said:
The toolbar/menu "To, CC, BCC" formerly at the bottom of my
contacts/address
book has disappeared. Formerly I highlighted the name of a contact,
clicked
"To", and the address was automatically pasted into To.

Moreover, I cannot copy and paste an e address directly into a message.
Click to expand...
Click to expand...
Click to expand...
 
Sequence: Open a new message in Mail.
Click on the Address Book icon. Result is the “Select Names†screen I spoke
of. It comes up “No entries in this Address Book.†I have to click in
the upper right, “Show Names from the†and I have to switch to Contacts, and
my entire list of contacts appears. HOWEVER, I can do NOTHING from that list
of Contacts—no copy/paste, no move to Address Book, no move-to, etc.. Have
I changed a default somewhere?

I have not been in the habit of clicking on To on the message header, as
you suggested. Rather, I load all the recipients To, CC, BCC on the
submenu/toolbar BELOW my list of contacts WHICH NOW IS NOT APPEARING. Then,
with one click OK, they are all transferred into the message header.

I am clueless when you reply: "Information store" means are you running
against Exchange Server or a local Outlook data file?


Russ Valentine said:
It is unclear what you mean by the "Select Names" screen. There are several.
Only the one you invoke using the To: button in a new message window has the
view you describe.
"Information store" means are you running against Exchange Server or a local
Outlook data file?
--
Russ Valentine
[MVP-Outlook]
4most said:
I am running Outlook 2003; I cannot find any add'l info under properties
for
Outlook itself. WinXP, Home, v.2002 SP2 Is that adequate info? If not,
how
can I learn more about the properties.

I do not understand "information store."

I am on the "Select Names" screen, with "Contacts" all listed. However,
at
the bottom of that list, the menu/taskbar To,CC,BCC etc. does NOT appear
as
it formerly did. I HAVE scrolled down adequately . . . it simply doesn't
appear.

NOTHING happens when I attempt to select a name and have it appear in the
now non-existing menu/taskbar--the screen simply flashes and reappears.
Not
can I copy & paste the selected name to the top of a new message blank.


Russ Valentine said:
You have posted no information.
State your Outlook version.
State your information store.
State the steps used to reproduce this behavior.
State why you cannot copy addresses and what happens when you try.
--
Russ Valentine
[MVP-Outlook]
The toolbar/menu "To, CC, BCC" formerly at the bottom of my
contacts/address
book has disappeared. Formerly I highlighted the name of a contact,
clicked
"To", and the address was automatically pasted into To.

Moreover, I cannot copy and paste an e address directly into a message.
Click to expand...
Click to expand...
Click to expand...
 
Sounds like you just managed to corrupt your Outlook Address Book Service.
Remove it from your profile.
Restart Outlook. Re-add it and enable your Contacts Folder as an email
address book in its properties.
More detailed instructions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
4most said:
Sequence: Open a new message in Mail.
Click on the Address Book icon. Result is the "Select Names" screen I
spoke
of. It comes up "No entries in this Address Book." I have to click in
the upper right, "Show Names from the" and I have to switch to Contacts,
and
my entire list of contacts appears. HOWEVER, I can do NOTHING from that
list
of Contacts-no copy/paste, no move to Address Book, no move-to, etc..
Have
I changed a default somewhere?

I have not been in the habit of clicking on To on the message header,
as
you suggested. Rather, I load all the recipients To, CC, BCC on the
submenu/toolbar BELOW my list of contacts WHICH NOW IS NOT APPEARING.
Then,
with one click OK, they are all transferred into the message header.

I am clueless when you reply: "Information store" means are you running
against Exchange Server or a local Outlook data file?


Russ Valentine said:
It is unclear what you mean by the "Select Names" screen. There are
several.
Only the one you invoke using the To: button in a new message window has
the
view you describe.
"Information store" means are you running against Exchange Server or a
local
Outlook data file?
--
Russ Valentine
[MVP-Outlook]
4most said:
I am running Outlook 2003; I cannot find any add'l info under properties
for
Outlook itself. WinXP, Home, v.2002 SP2 Is that adequate info? If
not,
how
can I learn more about the properties.

I do not understand "information store."

I am on the "Select Names" screen, with "Contacts" all listed.
However,
at
the bottom of that list, the menu/taskbar To,CC,BCC etc. does NOT
appear
as
it formerly did. I HAVE scrolled down adequately . . . it simply
doesn't
appear.

NOTHING happens when I attempt to select a name and have it appear in
the
now non-existing menu/taskbar--the screen simply flashes and reappears.
Not
can I copy & paste the selected name to the top of a new message blank.


:

You have posted no information.
State your Outlook version.
State your information store.
State the steps used to reproduce this behavior.
State why you cannot copy addresses and what happens when you try.
--
Russ Valentine
[MVP-Outlook]
The toolbar/menu "To, CC, BCC" formerly at the bottom of my
contacts/address
book has disappeared. Formerly I highlighted the name of a
contact,
clicked
"To", and the address was automatically pasted into To.

Moreover, I cannot copy and paste an e address directly into a
message.
Click to expand...
Click to expand...
Click to expand...
 
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