The document name or path is not valid

  • Thread starter Thread starter Steve11375
  • Start date Start date
S

Steve11375

Hi,

I'm using Office 2000. I'm using windows XP pro. I have
Bellsouth DSL and use their E-MAIL system. When people
send me attachments, Word, Excel or even Powerpoint
presentations, when I click on them(in my E-MAIL) to open
the file is a temporary and I always get the message The
document name or path is not valid. I can save the file
on my system, THEN I can open it, why can't just open the
link, I must have some setting wrong but I sure can't
figure it out. I'd sure appreciate help I'm a novice so
try to keep the solutions simple.

Thanks,
Steve
 
Hi Steve

No, you can't change that behaviour. That's the way it's supposed to work.
You can open the file from within your email to look at it, but it is (as
you've discovered) only a temporary file.

If you want to open it and work on it, then save it from the email program.
In Outlook it's File > Save Attachments.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word
 
Shauna,

Thanks. I don't want to "work" on the document I just
want to look at it from within my E-MAIL. I can NOT do
that for some reason, I always get that "The
document name or path is not valid...". Like I said it
won't open in the E-MAIL, I actually have to save to my HD
to view the document. Noone else I know seems to have
that problem. Thanks for any additional help you can give.

Steve
 
Hi Steve

If that's the case, then the problem is with your email program. If you use
Outlook, or Outlook Express, then I suggest you post a message in one of the
relevant newsgroups. If you use another email program, perhaps consult the
web site for that email program.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word
 
Hey Shauna,

Great, you did help me a lot & I appreciate it. I did
some tests and have sent off a request for Bellsouth.NET E-
MAIL Tech Support help based on what you told me. The
tests I did was to have a file sent to me on Bellsouth.NET
& a CC to a Yahoo account I also have on this machine. I
can open the attachment fine is Yahoo, but it still Barf's
up in Bellsouth.NET. Next I went to a friends house who
has windows '98SE (my machine has Windows XP PRO & Office
2000) but he has the newer Office XP PRO. The same thing
happened, Yahoo was fine on his machine, Bellsouth.net
failed.

Take care,

Steve
 
Sometime old communications carriers can screw up Word documents because of
the different in byte sizes uses. The way to ensure your documents get
through is to ZIP the documents and then attach to the email.

--
Terry Farrell - Word MVP
http://word.mvps.org/

: Hey Shauna,
:
: Great, you did help me a lot & I appreciate it. I did
: some tests and have sent off a request for Bellsouth.NET E-
: MAIL Tech Support help based on what you told me. The
: tests I did was to have a file sent to me on Bellsouth.NET
: & a CC to a Yahoo account I also have on this machine. I
: can open the attachment fine is Yahoo, but it still Barf's
: up in Bellsouth.NET. Next I went to a friends house who
: has windows '98SE (my machine has Windows XP PRO & Office
: 2000) but he has the newer Office XP PRO. The same thing
: happened, Yahoo was fine on his machine, Bellsouth.net
: failed.
:
: Take care,
:
: Steve
: >-----Original Message-----
: >Hi Steve
: >
: >If that's the case, then the problem is with your email
: program. If you use
: >Outlook, or Outlook Express, then I suggest you post a
: message in one of the
: >relevant newsgroups. If you use another email program,
: perhaps consult the
: >web site for that email program.
: >
: >Hope this helps.
: >
: >Shauna Kelly. Microsoft MVP.
: >http://www.shaunakelly.com/word
: >
: >
: in message
: >: >> Shauna,
: >>
: >> Thanks. I don't want to "work" on the document I just
: >> want to look at it from within my E-MAIL. I can NOT do
: >> that for some reason, I always get that "The
: >> document name or path is not valid...". Like I said it
: >> won't open in the E-MAIL, I actually have to save to my
: HD
: >> to view the document. Noone else I know seems to have
: >> that problem. Thanks for any additional help you can
: give.
: >>
: >> Steve
: >>>-----Original Message-----
: >>>Hi Steve
: >>>
: >>>No, you can't change that behaviour. That's the way it's
: >> supposed to work.
: >>>You can open the file from within your email to look at
: >> it, but it is (as
: >>>you've discovered) only a temporary file.
: >>>
: >>>If you want to open it and work on it, then save it from
: >> the email program.
: >>>In Outlook it's File > Save Attachments.
: >>>
: >>>Hope this helps.
: >>>
: >>>Shauna Kelly. Microsoft MVP.
: >>>http://www.shaunakelly.com/word
: >>>
: >>>
: >> in message
: >>>: >>>> Hi,
: >>>>
: >>>> I'm using Office 2000. I'm using windows XP pro. I
: >> have
: >>>> Bellsouth DSL and use their E-MAIL system. When
: people
: >>>> send me attachments, Word, Excel or even Powerpoint
: >>>> presentations, when I click on them(in my E-MAIL) to
: >> open
: >>>> the file is a temporary and I always get the message
: The
: >>>> document name or path is not valid. I can save the
: file
: >>>> on my system, THEN I can open it, why can't just open
: >> the
: >>>> link, I must have some setting wrong but I sure can't
: >>>> figure it out. I'd sure appreciate help I'm a novice
: so
: >>>> try to keep the solutions simple.
: >>>>
: >>>> Thanks,
: >>>> Steve
: >>>
: >>>
: >>>.
: >>>
: >
: >
: >.
: >
 
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