The Connection to the server has failed...

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I just tried to set up windows mail on my laptop to open my school mail
account, following the directions on the schools website. However, when I
tried to open my mail in windows mail I recieved an error message that said
that 'the connection to the server has failed. Your IMAP command could not be
sent to the server, due to non-network errors. This could, for example,
indicate a lack of memory on your system.'
I don't have any problem using my internet normally to browse or viewing my
email through a browser window and I also don't have the 'log on using Secure
password Authentication' box checked.

Any help would be greatly appreciated!!
 
Which antivirus are you running?
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen
 
I don't have either of those running on my computer, I have Trend Micro
PC-Cillin. And for that I turned off the Spam Email filter because it was
the only email-headed thing that I found when i looked through everything
earlier.
 
I take it you have an IMAP account? I'm not as fluent with IMAP
troubleshooting as I am with POP issues. Can you share with us
the school website where you got the setup instructions?

Gary VanderMolen
 
Microsoft Internet Messaging API Resources 6.0.6000.16545
(vista_gdr.070815-1500)
IMAP Log started at 11/03/2007 13:45:56
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 0, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 13:45:56 [db] Connection to '71.174.98.35' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 1, ae = 5
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 1, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Connection to 'myip' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 0, ae = 5
IMAP: 13:45:56 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=800ccc0f

I have imap server that worked with OE, but not the windows mail. Why?
vista sucks. that is all I can say!
 
Andrew said:
Microsoft Internet Messaging API Resources 6.0.6000.16545
(vista_gdr.070815-1500)
IMAP Log started at 11/03/2007 13:45:56
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 0, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 13:45:56 [db] Connection to '71.174.98.35' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 1, ae = 5
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 1, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Connection to 'myip' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 0, ae = 5
IMAP: 13:45:56 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=800ccc0f

I have imap server that worked with OE, but not the windows mail. Why?
vista sucks. that is all I can say!


Jessica said:
I just tried to set up windows mail on my laptop to open my school mail
account, following the directions on the schools website. However, when
I
tried to open my mail in windows mail I recieved an error message that
said
that 'the connection to the server has failed. Your IMAP command could
not be
sent to the server, due to non-network errors. This could, for example,
indicate a lack of memory on your system.'
I don't have any problem using my internet normally to browse or viewing
my
email through a browser window and I also don't have the 'log on using
Secure
password Authentication' box checked.

Any help would be greatly appreciated!!
Click to expand...
Click to expand...

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
 
So this is a VISTA problem? How stupid can Windows Mail developers be to not
be compatible with major third party AntiVirus vendors??? Who wants to use
Windows Mail anyway???
 
Security programs like an antivirus need to hook deeply into the
operating system. As such they will require extensive modification
whenever a new operating system (like Vista) comes out.
The other AV vendors managed to do it, McAfee and Norton did not.
 
McAfee and Norton existed before VISTA. They are THE major AV vendors. If
these programs function with VISTA, then they certainly cooperated with
Microsoft at large. It seems that Microsoft Mail is a different development
team that went their own way. Did they flip off McAfee and Norton
conventions? Does the problem also exist with Outlook 2007?

Gary VanderMolen said:
Security programs like an antivirus need to hook deeply into the
operating system. As such they will require extensive modification
whenever a new operating system (like Vista) comes out.
The other AV vendors managed to do it, McAfee and Norton did not.
--
Gary VanderMolen [MS-MVP WLM]


Snapple said:
So this is a VISTA problem? How stupid can Windows Mail developers be to not
be compatible with major third party AntiVirus vendors??? Who wants to use
Windows Mail anyway???
Click to expand...
Click to expand...
 
Hmmm...another 'Microsoft mailman' who says we should trash our computer
security just to use Microsoft Mail? Please, show a little common
sense...Norton or McAfee come installed on most new computers. It seems
Microsoft has to adjust to the realities of the computer industry. The world
doesn't revolve around Redman anymore. There are many other web based email
programs now.

Frank Saunders MS-MVP IE said:
Andrew said:
Microsoft Internet Messaging API Resources 6.0.6000.16545
(vista_gdr.070815-1500)
IMAP Log started at 11/03/2007 13:45:56
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 0, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 13:45:56 [db] Connection to '71.174.98.35' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 1, ae = 5
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 1, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Connection to 'myip' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 0, ae = 5
IMAP: 13:45:56 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=800ccc0f

I have imap server that worked with OE, but not the windows mail. Why?
vista sucks. that is all I can say!


Jessica said:
I just tried to set up windows mail on my laptop to open my school mail
account, following the directions on the schools website. However, when
I
tried to open my mail in windows mail I recieved an error message that
said
that 'the connection to the server has failed. Your IMAP command could
not be
sent to the server, due to non-network errors. This could, for example,
indicate a lack of memory on your system.'
I don't have any problem using my internet normally to browse or viewing
my
email through a browser window and I also don't have the 'log on using
Secure
password Authentication' box checked.

Any help would be greatly appreciated!!
Click to expand...
Click to expand...

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
Click to expand...
 
Norton and McAfee cause many, many more severe problems with Vista other than
the problems they cause with Windows Mail.

It is up to third party application developers to assure that THEIR products
work well with Vista -- especially when they advertise their products as Vista
compatible.. It is NOT Microsoft's responsibility to rewrite Vista code to
conform to third partly applications. And as proof, other anti-virus
applications (AVG and Avast) seem to play very nicely with Vista.

Your attitude is just one more example of "fashionable" Microsoft bashing --
grow up!


I Bleed Blue and Gold
GO BEARS!


Snapple said:
Hmmm...another 'Microsoft mailman' who says we should trash our computer
security just to use Microsoft Mail? Please, show a little common
sense...Norton or McAfee come installed on most new computers. It seems
Microsoft has to adjust to the realities of the computer industry. The world
doesn't revolve around Redman anymore. There are many other web based email
programs now.

Frank Saunders MS-MVP IE said:
Andrew said:
Microsoft Internet Messaging API Resources 6.0.6000.16545
(vista_gdr.070815-1500)
IMAP Log started at 11/03/2007 13:45:56
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 0, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 13:45:56 [db] Connection to '71.174.98.35' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 1, ae = 5
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 1, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Connection to 'myip' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 0, ae = 5
IMAP: 13:45:56 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=800ccc0f

I have imap server that worked with OE, but not the windows mail. Why?
vista sucks. that is all I can say!


:

I just tried to set up windows mail on my laptop to open my school mail
account, following the directions on the schools website. However, when
I
tried to open my mail in windows mail I recieved an error message that
said
that 'the connection to the server has failed. Your IMAP command could
not be
sent to the server, due to non-network errors. This could, for example,
indicate a lack of memory on your system.'
I don't have any problem using my internet normally to browse or viewing
my
email through a browser window and I also don't have the 'log on using
Secure
password Authentication' box checked.

Any help would be greatly appreciated!!
Click to expand...

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
Click to expand...
Click to expand...
 
Snapple said:
Hmmm...another 'Microsoft mailman' who says we should trash our computer
security just to use Microsoft Mail? Please, show a little common
sense...Norton or McAfee come installed on most new computers. It seems
Microsoft has to adjust to the realities of the computer industry. The
world
doesn't revolve around Redman anymore. There are many other web based
email
programs now.
Click to expand...


I have been working in these newsgroups since 1997. I was first awarded the
MVP award in 1998. During all of that time Norton and McAfee have been
trashing Outlook Express and now Windows Mail. Sometimes they fix it for a
while but then they issue an automatic update that does something to these
programs again.

I suppose it was Microsoft's fault when Norton issued an automatic update
that made Chinese Windows unbootable earlier this year.
 
There is no such thing as "Norton and McAfee conventions" unless
you mean incompetence. Norton and McAfee programmers are constantly
making mistakes, year in and year out, which those of us who have worked in
this industry for many years know only too well. Here is just an example of
their latest screw-ups:

McAfee: http://helpme.att.net/article.php?item=11258

Norton: http://news.softpedia.com/news/Symantec-Update-Blocks-Internet-Access-73135.shtml
--
Gary VanderMolen [MS-MVP WLM]


Snapple said:
McAfee and Norton existed before VISTA. They are THE major AV vendors. If
these programs function with VISTA, then they certainly cooperated with
Microsoft at large. It seems that Microsoft Mail is a different development
team that went their own way. Did they flip off McAfee and Norton
conventions? Does the problem also exist with Outlook 2007?

Gary VanderMolen said:
Security programs like an antivirus need to hook deeply into the
operating system. As such they will require extensive modification
whenever a new operating system (like Vista) comes out.
The other AV vendors managed to do it, McAfee and Norton did not.
--
Gary VanderMolen [MS-MVP WLM]


Snapple said:
So this is a VISTA problem? How stupid can Windows Mail developers be to not
be compatible with major third party AntiVirus vendors??? Who wants to use
Windows Mail anyway???

:

Which antivirus are you running?
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen


I just tried to set up windows mail on my laptop to open my school mail
account, following the directions on the schools website. However, when I
tried to open my mail in windows mail I recieved an error message that said
that 'the connection to the server has failed. Your IMAP command could not be
sent to the server, due to non-network errors. This could, for example,
indicate a lack of memory on your system.'
I don't have any problem using my internet normally to browse or viewing my
email through a browser window and I also don't have the 'log on using Secure
password Authentication' box checked.

Any help would be greatly appreciated!!
Click to expand...
Click to expand...
Click to expand...
 
Jessica said:
I just tried to set up windows mail on my laptop to open my school mail
account, following the directions on the schools website. However, when I
tried to open my mail in windows mail I recieved an error message that said
that 'the connection to the server has failed. Your IMAP command could not be
sent to the server, due to non-network errors. This could, for example,
indicate a lack of memory on your system.'
I don't have any problem using my internet normally to browse or viewing my
email through a browser window and I also don't have the 'log on using Secure
password Authentication' box checked.

Any help would be greatly appreciated!!
Click to expand...
 
Some email providers block connections to port 25 that cross from one
internet provider's equipment to another's. A few do this for connections
to other ports as well.
 
I also had the same problem and am running Trend Micro Virus protection. Can
you tellme specifically where to go in it to turn off the spam email filter?
Also, Did you re-enable it after you set up the Windows email client, or did
you leave it off. If "off", do you get much spam?
 
A recent version of the Trend antivirus software (details not available)
also
causes various problems in Windows Mail, although seldom immediately,
and must be uninstalled (not just disabled) to stop it from causing these
problems.

You may wish to replace it with another antivirus program. I recommend
either avast! or AVG for home use, either one with a custom install that
tells it to leave out the part that scans email, or NOD32 for business use.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

http://www.eset.com/
 
Norton and McAfee come preinstalled on most new computers because Norton and
McAfee pay the computer vendors to install their garbage. More and more
people are becoming aware that Norton and McAfee are nothing but overblown
resource hogs that cause more problems than they fix and they choose not to
purchase such junk.

C.B.

Snapple said:
Hmmm...another 'Microsoft mailman' who says we should trash our computer
security just to use Microsoft Mail? Please, show a little common
sense...Norton or McAfee come installed on most new computers. It seems
Microsoft has to adjust to the realities of the computer industry. The world
doesn't revolve around Redman anymore. There are many other web based email
programs now.

Frank Saunders MS-MVP IE said:
Andrew said:
Microsoft Internet Messaging API Resources 6.0.6000.16545
(vista_gdr.070815-1500)
IMAP Log started at 11/03/2007 13:45:56
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 0, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 13:45:56 [db] Connection to '71.174.98.35' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 6, asNew = 1, ae = 5
IMAP: 13:45:56 [db] Connecting to 'myip' on port 993.
IMAP: 13:45:56 [db] OnNotify: asOld = 1, asNew = 4, ae = 0
IMAP: 13:45:56 [db] Connection to 'myip' closed.
IMAP: 13:45:56 [db] OnNotify: asOld = 4, asNew = 0, ae = 5
IMAP: 13:45:56 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=800ccc0f

I have imap server that worked with OE, but not the windows mail. Why?
vista sucks. that is all I can say!


:

I just tried to set up windows mail on my laptop to open my school mail
account, following the directions on the schools website. However, when
I
tried to open my mail in windows mail I recieved an error message that
said
that 'the connection to the server has failed. Your IMAP command could
not be
sent to the server, due to non-network errors. This could, for example,
indicate a lack of memory on your system.'
I don't have any problem using my internet normally to browse or viewing
my
email through a browser window and I also don't have the 'log on using
Secure
password Authentication' box checked.

Any help would be greatly appreciated!!
Click to expand...

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
Click to expand...
Click to expand...
 
Back
Top