The case of the missing body...

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

This is a bit odd. I have Outlook 2003 that I have been
using for some time without any issue. Tonight I have
recieved two replies to messages I have sent. When the
email notification window appears, I can see the first
few lines of the response. But when I click to open the
email, there is nothing new to read. All previous
correspondence is there, but any new lines are gone.

I have tried replying to see if they come back, I have
saved it as a text file, I even tried restoring from my
PST file to another PC. No luck, it's like it is getting
erased the moment I open the email. I have two questions:

First and foremost, is there anyway to recover these
emails. I am guessing, since Outlook briefly showed the
response, there must be some way to recover said
response.

Secondly, has anyone experienced this before? The email
itself isn't that big (I think 24 K) and there are no
attachments. The only thing is that the most recent
response by me has a new signature file, but that is all.

Thanks for reading this and any assistance you can offer.

Sincerely,

Jeff
 
To add to the mix, when i turn auto preview on, I can see
the first line and a half, but when I open the email,
it's gone. I guess that means I should be able to
recover the missing text, but where and how?

Thanks again!
 
is it an html message? try view source... right click on the preview pane.

if it's in the source it sounds like an html bug - either malformed html or a
IE bug. What version of IE and do you have all the latest patches for it?


To add to the mix, when i turn auto preview on, I can see
the first line and a half, but when I open the email,
it's gone. I guess that means I should be able to
recover the missing text, but where and how?

Thanks again!
Click to expand...



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours

http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30
 
Thanks Diane,

I am thinking along the same lines. The email "seems" to
be there since I can read the first few lines in the auto
preview, but it is gone once I open it up.

I am using IE 6 fully patched. The older emails were
text only, but my most recent reply was HTML. The reply
is from a Juno Account which usually converts HTML to
text. For some reason, however, this reply maintained my
HTML setting but there is no possible way to even see her
reply except the aforementioned preview.

The question is, how do I get that whole message
displayed? Or is there a way to increase the amount of
characters Preview Pane will allow?

Thanks so much for the help!

Jeff
-----Original Message-----
is it an html message? try view source... right click on the preview pane.

if it's in the source it sounds like an html bug - either malformed html or a
IE bug. What version of IE and do you have all the latest patches for it?


To add to the mix, when i turn auto preview on, I can see
the first line and a half, but when I open the email,
it's gone. I guess that means I should be able to
recover the missing text, but where and how?

Thanks again!
Click to expand...



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours

http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30
.
Click to expand...
 
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