The address list could not be displayed

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  • Start date Start date
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Guest

I am experiencing random system freezes. Recently, I started receiving the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder associated
with this address list could not be opened, it may have been moved or
deleted, or you do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Outlook Help.

I can click on Contacts and see the list. When I attempt to get an address
from the Contacts, I get the above message. It gets tedious when I send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of Office XP in
hopes that would solve my problem. Nothing has worked.
 
Russ,
I have the same problem and same message that Ted mentions.
I went to the link you sent him, did everything listed and am still unable
to associate the address book with my contacts.

This may be helpful:
My problem occured after I re-installed my outlook.pst file. (My computer
had been taken over by a spammer and had to wipe the entire hard drive and
re-install all prtograms and files). I had moved my outlook.pst file to a
folder outside the standard location and everything worked the same, I think
email addressing as well,. but not sure. Then I moved the Outlook file back
into the defalult location C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook.

Russ Valentine said:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Ted Conwell said:
I am experiencing random system freezes. Recently, I started receiving the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder associated
with this address list could not be opened, it may have been moved or
deleted, or you do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Outlook Help.

I can click on Contacts and see the list. When I attempt to get an
address
from the Contacts, I get the above message. It gets tedious when I send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of Office XP in
hopes that would solve my problem. Nothing has worked.
Click to expand...
Click to expand...
 
All you have to do then is remove the Outlook Address Book Service, restart
Outlook, then add it back.
That should reset the connection.
--
Russ Valentine
[MVP-Outlook]
Ollie said:
Russ,
I have the same problem and same message that Ted mentions.
I went to the link you sent him, did everything listed and am still unable
to associate the address book with my contacts.

This may be helpful:
My problem occured after I re-installed my outlook.pst file. (My computer
had been taken over by a spammer and had to wipe the entire hard drive and
re-install all prtograms and files). I had moved my outlook.pst file to a
folder outside the standard location and everything worked the same, I
think
email addressing as well,. but not sure. Then I moved the Outlook file
back
into the defalult location C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook.

Russ Valentine said:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Ted Conwell said:
I am experiencing random system freezes. Recently, I started receiving
the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder
associated
with this address list could not be opened, it may have been moved or
deleted, or you do not have permissions. For information on how to
remove
this folder from the Outlook Address Book, see Microsoft Outlook Help.

I can click on Contacts and see the list. When I attempt to get an
address
from the Contacts, I get the above message. It gets tedious when I
send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of Office XP
in
hopes that would solve my problem. Nothing has worked.
Click to expand...
Click to expand...
Click to expand...
 
I am getting the same "...address list could not be displayed..." message,
but under different circumstances. When I click the "To" button on the new
mail screen I get the message "...could not be displayed. The Contacts
folder associated with this address list could not be opened...". I can
click OK and then navigate to my address book.

I upgraded from Outlook 2000 to Outlook 2003 yesterday. In Outlook 2000 I
could click the "To: button and automatically select from my contacts.

Can you help please? Thanks.

Ann Shaw

Russ Valentine said:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Ted Conwell said:
I am experiencing random system freezes. Recently, I started receiving the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder associated
with this address list could not be opened, it may have been moved or
deleted, or you do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Outlook Help.

I can click on Contacts and see the list. When I attempt to get an
address
from the Contacts, I get the above message. It gets tedious when I send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of Office XP in
hopes that would solve my problem. Nothing has worked.
Click to expand...
Click to expand...
 
You corrupted your Outlook Address Book settings in the migration.
Remove the Outlook Address Book. Restart Outlook. Re-add it.
Instructions are all in the article I posted.
--
Russ Valentine
[MVP-Outlook]
Ann Shaw said:
I am getting the same "...address list could not be displayed..." message,
but under different circumstances. When I click the "To" button on the
new
mail screen I get the message "...could not be displayed. The Contacts
folder associated with this address list could not be opened...". I can
click OK and then navigate to my address book.

I upgraded from Outlook 2000 to Outlook 2003 yesterday. In Outlook 2000 I
could click the "To: button and automatically select from my contacts.

Can you help please? Thanks.

Ann Shaw

Russ Valentine said:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Ted Conwell said:
I am experiencing random system freezes. Recently, I started receiving
the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder
associated
with this address list could not be opened, it may have been moved or
deleted, or you do not have permissions. For information on how to
remove
this folder from the Outlook Address Book, see Microsoft Outlook Help.

I can click on Contacts and see the list. When I attempt to get an
address
from the Contacts, I get the above message. It gets tedious when I
send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of Office XP
in
hopes that would solve my problem. Nothing has worked.
Click to expand...
Click to expand...
Click to expand...
 
This won't actually delete my PST file will is. Just makes me nervous.
Thanks for your help and quick response.
Ann

Russ Valentine said:
All you have to do then is remove the Outlook Address Book Service, restart
Outlook, then add it back.
That should reset the connection.
--
Russ Valentine
[MVP-Outlook]
Ollie said:
Russ,
I have the same problem and same message that Ted mentions.
I went to the link you sent him, did everything listed and am still unable
to associate the address book with my contacts.

This may be helpful:
My problem occured after I re-installed my outlook.pst file. (My computer
had been taken over by a spammer and had to wipe the entire hard drive and
re-install all prtograms and files). I had moved my outlook.pst file to a
folder outside the standard location and everything worked the same, I
think
email addressing as well,. but not sure. Then I moved the Outlook file
back
into the defalult location C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook.

Russ Valentine said:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I am experiencing random system freezes. Recently, I started receiving
the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder
associated
with this address list could not be opened, it may have been moved or
deleted, or you do not have permissions. For information on how to
remove
this folder from the Outlook Address Book, see Microsoft Outlook Help.

I can click on Contacts and see the list. When I attempt to get an
address
from the Contacts, I get the above message. It gets tedious when I
send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of Office XP
in
hopes that would solve my problem. Nothing has worked.
Click to expand...
Click to expand...
Click to expand...
 
No, not at all. It won't touch your data--just the address book display of
your data.
--
Russ Valentine
[MVP-Outlook]
Ann Shaw said:
This won't actually delete my PST file will is. Just makes me nervous.
Thanks for your help and quick response.
Ann

Russ Valentine said:
All you have to do then is remove the Outlook Address Book Service,
restart
Outlook, then add it back.
That should reset the connection.
--
Russ Valentine
[MVP-Outlook]
Ollie said:
Russ,
I have the same problem and same message that Ted mentions.
I went to the link you sent him, did everything listed and am still
unable
to associate the address book with my contacts.

This may be helpful:
My problem occured after I re-installed my outlook.pst file. (My
computer
had been taken over by a spammer and had to wipe the entire hard drive
and
re-install all prtograms and files). I had moved my outlook.pst file to
a
folder outside the standard location and everything worked the same, I
think
email addressing as well,. but not sure. Then I moved the Outlook file
back
into the defalult location C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook.

:

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I am experiencing random system freezes. Recently, I started
receiving
the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder
associated
with this address list could not be opened, it may have been moved
or
deleted, or you do not have permissions. For information on how to
remove
this folder from the Outlook Address Book, see Microsoft Outlook
Help.

I can click on Contacts and see the list. When I attempt to get an
address
from the Contacts, I get the above message. It gets tedious when I
send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of Office
XP
in
hopes that would solve my problem. Nothing has worked.
Click to expand...
Click to expand...
Click to expand...
 
Russ,

I followed these directions, and it didn't change anything. When I open a
new e-mail message, and click on "To", I get the error message that the
contacts folder cannot be displayed. Clicking OK opens up the address book.
If I go up to the folder Drop Down, there are two "Contacts" listed. The
second one has all my contacts, but I have to change each time. Please
help!!!
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com


Russ Valentine said:
No, not at all. It won't touch your data--just the address book display of
your data.
--
Russ Valentine
[MVP-Outlook]
Ann Shaw said:
This won't actually delete my PST file will is. Just makes me nervous.
Thanks for your help and quick response.
Ann

Russ Valentine said:
All you have to do then is remove the Outlook Address Book Service,
restart
Outlook, then add it back.
That should reset the connection.
--
Russ Valentine
[MVP-Outlook]
Russ,
I have the same problem and same message that Ted mentions.
I went to the link you sent him, did everything listed and am still
unable
to associate the address book with my contacts.

This may be helpful:
My problem occured after I re-installed my outlook.pst file. (My
computer
had been taken over by a spammer and had to wipe the entire hard drive
and
re-install all prtograms and files). I had moved my outlook.pst file to
a
folder outside the standard location and everything worked the same, I
think
email addressing as well,. but not sure. Then I moved the Outlook file
back
into the defalult location C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook.

:

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I am experiencing random system freezes. Recently, I started
receiving
the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder
associated
with this address list could not be opened, it may have been moved
or
deleted, or you do not have permissions. For information on how to
remove
this folder from the Outlook Address Book, see Microsoft Outlook
Help.

I can click on Contacts and see the list. When I attempt to get an
address
from the Contacts, I get the above message. It gets tedious when I
send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of Office
XP
in
hopes that would solve my problem. Nothing has worked.
Click to expand...
Click to expand...
Click to expand...
 
Just remove the invalid reference to a Contacts Folder here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
Bob Whitehead said:
Russ,

I followed these directions, and it didn't change anything. When I open a
new e-mail message, and click on "To", I get the error message that the
contacts folder cannot be displayed. Clicking OK opens up the address
book.
If I go up to the folder Drop Down, there are two "Contacts" listed. The
second one has all my contacts, but I have to change each time. Please
help!!!
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com


Russ Valentine said:
No, not at all. It won't touch your data--just the address book display
of
your data.
--
Russ Valentine
[MVP-Outlook]
Ann Shaw said:
This won't actually delete my PST file will is. Just makes me nervous.
Thanks for your help and quick response.
Ann

:

All you have to do then is remove the Outlook Address Book Service,
restart
Outlook, then add it back.
That should reset the connection.
--
Russ Valentine
[MVP-Outlook]
Russ,
I have the same problem and same message that Ted mentions.
I went to the link you sent him, did everything listed and am still
unable
to associate the address book with my contacts.

This may be helpful:
My problem occured after I re-installed my outlook.pst file. (My
computer
had been taken over by a spammer and had to wipe the entire hard
drive
and
re-install all prtograms and files). I had moved my outlook.pst file
to
a
folder outside the standard location and everything worked the same,
I
think
email addressing as well,. but not sure. Then I moved the Outlook
file
back
into the defalult location C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook.

:

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I am experiencing random system freezes. Recently, I started
receiving
the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder
associated
with this address list could not be opened, it may have been
moved
or
deleted, or you do not have permissions. For information on how
to
remove
this folder from the Outlook Address Book, see Microsoft Outlook
Help.

I can click on Contacts and see the list. When I attempt to get
an
address
from the Contacts, I get the above message. It gets tedious when
I
send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of
Office
XP
in
hopes that would solve my problem. Nothing has worked.
Click to expand...
Click to expand...
Click to expand...
 
THANKS!!!

I'm on Outlook Heaven again! :)
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com


Russ Valentine said:
Just remove the invalid reference to a Contacts Folder here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

--
Russ Valentine
[MVP-Outlook]
Bob Whitehead said:
Russ,

I followed these directions, and it didn't change anything. When I open a
new e-mail message, and click on "To", I get the error message that the
contacts folder cannot be displayed. Clicking OK opens up the address
book.
If I go up to the folder Drop Down, there are two "Contacts" listed. The
second one has all my contacts, but I have to change each time. Please
help!!!
--
Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com


Russ Valentine said:
No, not at all. It won't touch your data--just the address book display
of
your data.
--
Russ Valentine
[MVP-Outlook]
This won't actually delete my PST file will is. Just makes me nervous.
Thanks for your help and quick response.
Ann

:

All you have to do then is remove the Outlook Address Book Service,
restart
Outlook, then add it back.
That should reset the connection.
--
Russ Valentine
[MVP-Outlook]
Russ,
I have the same problem and same message that Ted mentions.
I went to the link you sent him, did everything listed and am still
unable
to associate the address book with my contacts.

This may be helpful:
My problem occured after I re-installed my outlook.pst file. (My
computer
had been taken over by a spammer and had to wipe the entire hard
drive
and
re-install all prtograms and files). I had moved my outlook.pst file
to
a
folder outside the standard location and everything worked the same,
I
think
email addressing as well,. but not sure. Then I moved the Outlook
file
back
into the defalult location C:\Documents and Settings\user\Local
Settings\Application Data\Microsoft\Outlook.

:

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I am experiencing random system freezes. Recently, I started
receiving
the
following message when trying to address an email message:

The address list could not be displayed. The Contacts folder
associated
with this address list could not be opened, it may have been
moved
or
deleted, or you do not have permissions. For information on how
to
remove
this folder from the Outlook Address Book, see Microsoft Outlook
Help.

I can click on Contacts and see the list. When I attempt to get
an
address
from the Contacts, I get the above message. It gets tedious when
I
send
email to someone and I have to manually look up the address.

Microsoft Outlook help was no help. I have tried a repair of
Office
XP
in
hopes that would solve my problem. Nothing has worked.
Click to expand...
Click to expand...
Click to expand...
 
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