That dead hard drive again...

[Robert Downes]

(I'm the one who complained about the DiamondMax Plus 9 making a
convulsive clunking/choking noise and then dying.)

I've used Ultimate Boot CD (I don't have a floppy drive) to run Maxtor's
PowerMax utility. Even when the BIOS can see the hard drive, PowerMax
cannot. And most of the time, the BIOS cannot even see the hard drive.

As far as I'm concerned, the drive died when it crashed in the middle of
all that wild clunking, but I'm still investigating because I need to be
sure. Otherwise the drive vendor will just turn and tell me that the
drive never had a problem, and it worked fine for them.

(overclockers.co.uk are still ignoring my request for returns
information, by the way.)

So, given the fact the drive did work the first thirty minutes I used
it, and given it crashed Windows with a horrible clunk,clunk,clunk
noise, and given that it barely shows up at all now, and given that I
have tried different power cables and different SATA cables, and given
that a parallel ATA drive works on the same machine without any
problems... would you agree that my Maxtor drive is most definitely a
gonner?

 

[ElJerid]

(I'm the one who complained about the DiamondMax Plus 9 making a
convulsive clunking/choking noise and then dying.)

I've used Ultimate Boot CD (I don't have a floppy drive) to run Maxtor's
PowerMax utility. Even when the BIOS can see the hard drive, PowerMax
cannot. And most of the time, the BIOS cannot even see the hard drive.

As far as I'm concerned, the drive died when it crashed in the middle of
all that wild clunking, but I'm still investigating because I need to be
sure. Otherwise the drive vendor will just turn and tell me that the
drive never had a problem, and it worked fine for them.

(overclockers.co.uk are still ignoring my request for returns
information, by the way.)

So, given the fact the drive did work the first thirty minutes I used
it, and given it crashed Windows with a horrible clunk,clunk,clunk
noise, and given that it barely shows up at all now, and given that I
have tried different power cables and different SATA cables, and given
that a parallel ATA drive works on the same machine without any
problems... would you agree that my Maxtor drive is most definitely a
gonner?
--

What you call a big "clunk clunk" is a perfect symptom for a drive that is
definitively gone...
Your reseller should exchange it under warranty.

 

[philo]

(I'm the one who complained about the DiamondMax Plus 9 making a
convulsive clunking/choking noise and then dying.)

I've used Ultimate Boot CD (I don't have a floppy drive) to run Maxtor's
PowerMax utility. Even when the BIOS can see the hard drive, PowerMax
cannot. And most of the time, the BIOS cannot even see the hard drive.

As far as I'm concerned, the drive died when it crashed in the middle of
all that wild clunking, but I'm still investigating because I need to be
sure. Otherwise the drive vendor will just turn and tell me that the
drive never had a problem, and it worked fine for them.

(overclockers.co.uk are still ignoring my request for returns
information, by the way.)

So, given the fact the drive did work the first thirty minutes I used
it, and given it crashed Windows with a horrible clunk,clunk,clunk
noise, and given that it barely shows up at all now, and given that I
have tried different power cables and different SATA cables, and given
that a parallel ATA drive works on the same machine without any
problems... would you agree that my Maxtor drive is most definitely a
gonner?

Just go to the maxtor website and follow the rma instructions

 

[IanDunbar]

(overclockers.co.uk are still ignoring my request for returns
information, by the way.)

Have you phoned them? I've always found them very helpful.

 

[kony]

(I'm the one who complained about the DiamondMax Plus 9 making a
convulsive clunking/choking noise and then dying.)

I've used Ultimate Boot CD (I don't have a floppy drive) to run Maxtor's
PowerMax utility. Even when the BIOS can see the hard drive, PowerMax
cannot. And most of the time, the BIOS cannot even see the hard drive.

I was under the impression that the newer Maxtor utilities can run from
CDROM. Regardless, get a floppy drive, this is yet another example of why
to have one.

Run the newest Maxblast utilities, and if THAT doesn't even see the drive,
while jumpered correctly (check that again if you haven't a few times
already), then it's clearly dead. A better outcome would be if the
utilities see the drive, are able to run the tests and generate a fault
code, another clear sign the drive needs replaced.

Regardless, if it doesn't work it doesn't really matter what any utility
says, it's broken (duh!), needs replaced. At that point it's up to you to
encourage the vendor to replace else you have to go through Maxtor.

As far as I'm concerned, the drive died when it crashed in the middle of
all that wild clunking, but I'm still investigating because I need to be
sure. Otherwise the drive vendor will just turn and tell me that the
drive never had a problem, and it worked fine for them.

So all you can do is double-check everything, the drive jumper(s), the
power supply voltage, the cable, the bios settings, and if it still
doesn't work...

(overclockers.co.uk are still ignoring my request for returns
information, by the way.)

So, given the fact the drive did work the first thirty minutes I used
it, and given it crashed Windows with a horrible clunk,clunk,clunk
noise, and given that it barely shows up at all now, and given that I
have tried different power cables and different SATA cables, and given
that a parallel ATA drive works on the same machine without any
problems... would you agree that my Maxtor drive is most definitely a
gonner?

Yes. Give 'em hell ;-)

 

[~misfit~]

(I'm the one who complained about the DiamondMax Plus 9 making a
convulsive clunking/choking noise and then dying.)

I've used Ultimate Boot CD (I don't have a floppy drive) to run
Maxtor's PowerMax utility. Even when the BIOS can see the hard drive,
PowerMax cannot. And most of the time, the BIOS cannot even see the
hard drive.

As far as I'm concerned, the drive died when it crashed in the middle
of all that wild clunking, but I'm still investigating because I need
to be sure. Otherwise the drive vendor will just turn and tell me
that the drive never had a problem, and it worked fine for them.

(overclockers.co.uk are still ignoring my request for returns
information, by the way.)

So, given the fact the drive did work the first thirty minutes I used
it, and given it crashed Windows with a horrible clunk,clunk,clunk
noise, and given that it barely shows up at all now, and given that I
have tried different power cables and different SATA cables, and given
that a parallel ATA drive works on the same machine without any
problems... would you agree that my Maxtor drive is most definitely a
gonner?

Yes.

 

[Cerridwen]

(I'm the one who complained about the DiamondMax Plus 9 making a
convulsive clunking/choking noise and then dying.)

I've used Ultimate Boot CD (I don't have a floppy drive) to run
Maxtor's PowerMax utility. Even when the BIOS can see the hard drive,
PowerMax cannot. And most of the time, the BIOS cannot even see the
hard drive.

As far as I'm concerned, the drive died when it crashed in the middle
of all that wild clunking, but I'm still investigating because I need
to be sure. Otherwise the drive vendor will just turn and tell me
that the drive never had a problem, and it worked fine for them.

(overclockers.co.uk are still ignoring my request for returns
information, by the way.)

So, given the fact the drive did work the first thirty minutes I used
it, and given it crashed Windows with a horrible clunk,clunk,clunk
noise, and given that it barely shows up at all now, and given that I
have tried different power cables and different SATA cables, and given
that a parallel ATA drive works on the same machine without any
problems... would you agree that my Maxtor drive is most definitely a
gonner?

Robert,

That was mistake number one - buying from OCUK in the first place. Check out
http://www.romulus2.com/feedback/company.php?35&1. Bear in mind that 95% of
those giving four or five stars never had to return anything.

In future, always check there first.

 

[Cyde Weys]

As far as I'm concerned, the drive died when it crashed in the middle of
all that wild clunking, but I'm still investigating because I need to be
sure. Otherwise the drive vendor will just turn and tell me that the
drive never had a problem, and it worked fine for them.

Well then you'll just need to make sure that they'll find that it
doesn't work <*insert manaical laugh here*>

 

[philo]

Robert,

That was mistake number one - buying from OCUK in the first place. Check out
http://www.romulus2.com/feedback/company.php?35&1. Bear in mind that 95% of
those giving four or five stars never had to return anything.

In future, always check there first.

You can get an RMA # directly from Maxtor
you do not have to deal with the distributor...
They do not even require a receipt if the drive is over 30days old.

 

[Cerridwen]

Well then you'll just need to make sure that they'll find that it
doesn't work <*insert manaical laugh here*>

Overcockers will claim anything works. I had to involve Trading Standards
before they refunded me for a WDC 200GB that was DOA. They wanted to replace
it, but I wasn't having anything else to do with them. If the replacement
had died (I bought one from elsewhere and it's been fine) then I'd have had
to go through the whole rigmarole again.

I know of people who've been sent other people's RMAs as new. Somebody I
know of ordered a (boxed) P4 2.8C. The order was prompt to arrive but, when
he opened the package, the box had been tampered with and inside was a 1GHz
Celeron, with the original purchaser's invoice stuck to the die! Of course,
OC denied it, and accused him of making trouble (the attitude of their staff
leaves a lot to be desired, too) claiming he'd simply "changed his mind".
They then said they'd take it back, but there'd be a 50% restocking fee!
Eventually he took them to small claims - of course he won, got a refund
plus compensation for them fecking him around.

They also have a forum, which they police like Nazis. If you dare say
anything bad about either them, or their stock, you are banned -
permanently.

 

[Trent©]

(I'm the one who complained about the DiamondMax Plus 9 making a
convulsive clunking/choking noise and then dying.)

I've used Ultimate Boot CD (I don't have a floppy drive) to run Maxtor's
PowerMax utility. Even when the BIOS can see the hard drive, PowerMax
cannot. And most of the time, the BIOS cannot even see the hard drive.

As far as I'm concerned, the drive died when it crashed in the middle of
all that wild clunking, but I'm still investigating because I need to be
sure. Otherwise the drive vendor will just turn and tell me that the
drive never had a problem, and it worked fine for them.

Then install that drive in another computer.

(overclockers.co.uk are still ignoring my request for returns
information, by the way.)

So, given the fact the drive did work the first thirty minutes I used
it, and given it crashed Windows with a horrible clunk,clunk,clunk
noise, and given that it barely shows up at all now,

That's the only part that has me wondering. USUALLY, once they start
clunking...and its the drive that's the problem...they ALWAYS clunk.
They don't USUALLY come back to life.

The only time I've seen them come back to life is when the problem is
not the drive...but a bad connection/power problem of some kind. And
I see that a LOT.

and given that I
have tried different power cables and different SATA cables, and given
that a parallel ATA drive works on the same machine without any
problems... would you agree that my Maxtor drive is most definitely a
gonner?

Agreement ain't gonna git ya a new drive!!! Call Maxtor...get an
RMA...get on with your life! lol

Don't screw with overclockers...now or in the future.


Have a nice week...

Trent

Follow Joan Rivers' example --- get pre-embalmed!