Terrminate Unexpectedly

[Jeff]

I downloaded a microsoft patch recently - now when I start
my computer after a few minutes I receive a message that
says. This message is initiated by NT AUTHORITY SYSTEM.
Windows must now restart because the RPC (Remote Procedure
Call) service was terminate unexpectedly. The computer then
shuts off and reboots. It continues to turn on for a few
minutes then automatically shut off - help!!!! How can I
stop this???

 

[Bob Knowlden]

You appear to have the Blaster worm.

http://www.microsoft.com/security/incident/blast.asp

You ought to be able to get rid of it without damaging your XP installation.

Good luck.

Bob Knowlden

Spam dodger may be in use. Replace nkbob with bobkn.

 

[gibbo]

I have the same issue could you advise me If you have
hasd it fixed yet.

 

[Ron Martell]

I downloaded a microsoft patch recently - now when I start
my computer after a few minutes I receive a message that
says. This message is initiated by NT AUTHORITY SYSTEM.
Windows must now restart because the RPC (Remote Procedure
Call) service was terminate unexpectedly. The computer then
shuts off and reboots. It continues to turn on for a few
minutes then automatically shut off - help!!!! How can I
stop this???

Your computer has been infected by the Blaster virus/worm.

1. Get MVP Doug Knox's Blaster removal script from MVP Kelly Theriot's
web site: http://www.kellys-korner-xp.com/regs_edits/msblast.vbs
2. Get the Microsoft patch from
http://support.microsoft.com/default.aspx?scid=kb;en-us;823980#WinXP

If possible do the first two steps on an uninfected computer and copy
the downloaded files to a 3.5 inch diskette (they will both fit on the
same 1.44 mb diskette) or burn them to a CD

3. Disconnect from the Internet. Unplug Cable/DSL modem if you have
one. That prevents reinfection during the time interval between
running the script and the completion of the patch installation.
4. Run the script.
5. Install the patch.
6. Activate the Internet Connection Firewall in Windows XP
7. Reconnect to the Internet. Update your antivirus software and do
a complete scan.
8. Go to the Windows Update and get all repeat all of the critical
updates for your computer.


Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."