template problem

  • Thread starter Thread starter H
  • Start date Start date
H

H

Hi,

I've seen a problem whereby whenever a user creates a new email message, or
replies to an existing one, all of their text is underlined.

I identified this as being due to the normal.dot template. I edited
normal.dot so that underline isn't selected and saved. This fixed the
problem with replying to emails, however they still have the problem when
composing new emails?!?!?

FYI when opening a new word document, underline is off.

Anyone know how to fix this?

Cheers,

H
 
Which version of Outlook are we talking about here?
Verified the Font settings in Outlook already?
Instead of trying to fix normal.dot, simply rename it to .old and try again.
 
Back
Top