I would like to start this with "a friend of mine...", but I can't!
I have a 1 year old Dell Inspiron 6400 and decided to pour a full cup of
fresh, just boiled tea over it. Sounds silly to mention it, but no milk or
sugar, just a fresh slice of lemon. Before I could even whip the power cable
out of the back, the machine turned itself off instantly. I pulled the
battery after a moment to limit any further power related damage. The memory
compartment underneath seems to be dry. The hard disk seems to be dry -
removed that about 5 minutes after the event.
I have tried to remove the case to inspect for fluid, but there must be some
of those hidden plastic close once, never open, catches. I know from
experience that you have to prize them with a screwdriver, chewing the case
in the process, to open the case, so I have just wiped clean the outside of
the laptop and hair-dryered the keyboard and intend to leave it in the
airing cupboard for a few days before I go near it with power.
Don't power it up yet. Was it monster strength tea or just
garden variety weak stuff? Tea (+lemon) is variably acidic,
can etch metal into solution which should be completely
rinsed out. It would probably corrode the contacts and
keyboard first so all these should be unplugged while
rinsing what can be rinsed.
1. Yes I feel silly, but these things happen
2. Does anyone know if the keyboard is a sealed unit (isolated from the main
board area)?
Even if the keyboard were sealed, it's not going to keep the
liquid from leaking around it onto the other areas. That
is, unless you have a unit specifically advertised as
water-resistant (nearly water-proof). Obviously it made
it's way past the keyboard or it would have kept running and
you might've just had a keyboard malfunction.
I don't know what the melting point is of the plastic film
ribbon connectors but they might be suceptible to the heat.
The whole laptop needs disassembled and rinsed out, then
either forced-air or heat dried for quite a while (when it
looks dry there would still tend to be water wicked under
BGA/etc chips so it's better to give it an extra day next to
a fan than to rush it.
3. Does anyone know if the mousepad is a sealed unit (isolated from the main
board area)?
On that model, I don't know. In general, no, very little if
anything on a laptop has the gaskets and design needed to
repel water to this extent unless it was specifically
designed (marketed) for this. At most some areas might have
a fiberous dust gasket like on an optical drive door area
but this will soak up the tea and be another thing that
needs a more thorough cleaning (just rinsing should be
enough, though in this cleaning process I would use a bit of
detergent, not soap, before the final rinse cycle. An
artist's paintbrush is a good tool to agitate the tea and
other misc particules into solution before rinsing.
4. Does anyone know how to open the back (bottom) of an Inspiron 6400?
You should check Dell's website, and if all else fails get
some little pieces of plastic film, like a credit card cut
into slits, so when you start prying around the edges with a
knife made of the softest material you have, you can slip
the pieces of plastic in to keep the shell parts cracked
open. Sometimes using masking tape to keep these plastic
pieces in place can help.
5. Does anyone know if the Inspiron 6400 has a liquid sensor and shuts off
immediately (I hope so)?
I've never heard of a non-waterproof laptop having a sensor
like this, and doubt it could be a comprehensive protection
since there would have to be such sensors scattered
everywhere just to cover all potential liquid entry points,
in order to shut it off before liquid reached some other
area first. I suspect it's more likely the liquid shorted
out a power supply rail in one way or other and the unit
shut off when it couldn't regulate the power properly
anymore. The remaining question would be if there was
another short to something more sensitive. You may have
some kind of failure, but it may not be a total loss.
6. Anyone have any other advice to maximise the posibility of my getting it
to work again?
Complete methodical disassembly and cleaning... but you
probably suspected as much already. As with other
combinations of questionable parts, you should try it with
only the bare minimum parts connected, for example leaving
HDD and optical, card reader/etc disconnected. That is the
ideal but since it could be a PITA to keep stripping laptop
down and reassembling it, you might instead make 100% sure
it's dry before trying it and leaving the battery out so if
it doesn't work or really, starts smoking, you can pull the
power cord.
While you have it open, inspect certain areas like fuses
(probably surface mount type)(but actually, inspect all
areas regardless of fuses and ensure all residue except
perhaps some meant-to-be permanent, no-clean solder flux (if
present) is removed). It is likely to have fuse(s) and
might have blown one or more. You might need to use a
multimeter to check continuity across them. Since it may be
difficult to get into the back areas the keyboard you might
need to soak in detergent solution and aggressively agitate
it while wiggling the keys. At least this was unsweatened
tea, since parts like the optical drive in particular
shouldn't be water-cleaned and so there is a better chance
it survived/working without a sticky residue remaining. I
would also be hesitant to get the top half, LCD panel wet
unless it later seems to be a problem or had obviously
gotten tea wicked up into it. I would probably try the
touchpad without rinsing it out yet... unless it was
obviously full of tea residue, in which case getting it wet
then dry again but with the residue removed and fully dried
should be at least better than it was before.
The other alternative is to drop it off at a laptop repair
center, but you never know what they're going to tell you,
some places tend to replace a whole board instead of finding
a blown fuse or other simple discrete repair... though if
you isolated a blown fuse and didn't feel you had the skill
to source and replace it, indicating what is needed with the
circuit board out could reduce the cost of repair at a
general electronics repair shop... probably little more than
minimal bench fee if you were fortunate enough that a
failure was only a fuse, which it could be and there's not
much diagnostics you can do to a laptop board until you spot
a problem or fix the blown fuse so the rest gets power.