L
Luan
Hello. I have a Compaq Evo 510 Desktop that has been
working fine until Friday afternoon. It has Windows XP
professional with all current updates. The problem is
that it is still connecting to our local Novell network,
but will not connect to internet and email. When I have
it set to automatically get Ip address, it doesn't get
one, and when I choose repair on the network page, it says
it can't repair the tcp/ip address. When I put a static
IP in, with all the gateway, dns, etc, info, it appears
correct, but I still cannot connect. I cannot connect to
either the local web server and firewall, nor to the
wwweb. I know my cable is o.k., as I can still connect to
Novell on the same network segment.
I have tried resettin tcp/ip, and checked to make sure
dhcp service is started. The user did have
backdoor.trojan a week or two ago, but the norton took
care of it. I booted in safe mode and ran an antivirus
check just to be sure.
Any other suggestions? Thanks. Luan
working fine until Friday afternoon. It has Windows XP
professional with all current updates. The problem is
that it is still connecting to our local Novell network,
but will not connect to internet and email. When I have
it set to automatically get Ip address, it doesn't get
one, and when I choose repair on the network page, it says
it can't repair the tcp/ip address. When I put a static
IP in, with all the gateway, dns, etc, info, it appears
correct, but I still cannot connect. I cannot connect to
either the local web server and firewall, nor to the
wwweb. I know my cable is o.k., as I can still connect to
Novell on the same network segment.
I have tried resettin tcp/ip, and checked to make sure
dhcp service is started. The user did have
backdoor.trojan a week or two ago, but the norton took
care of it. I booted in safe mode and ran an antivirus
check just to be sure.
Any other suggestions? Thanks. Luan