Tale of 2 laptops

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My company recently purchased two new HP Pavilion laptops, both with vista
Home. The first was migrated from a Gateway XP machine using the Microsoft
Vista migration tool. The second was migrated using Laplink's PC Mover from a
Sony Viao XP machine. Other than different users and some email differences
the two machines were very similar user configurations. The first had no
major migration issues other than some changes required due to Mail's no
longer accepting web based email accounts and some duplication of files and
address book problems. The secong had literally no issues with any
applications. The first was up and running for the user in a couple of days
after dealing with the email account changes and address importation issues.
The second was fully operational with in hours. The question or problem comes
up with networking. The first laptaop does not see or recognize any pc's on
our network, can not access shared files or printers and the other pc's can't
access this new laptop either. ( note - all pcs have had the network
discovery patch added and all run XP). The second new laptop functions
perfectly normal, sees the XP pc's, shares files and printers. i have checked
both new laptops, compared networking setup, share settings and appear to be
setup identical. Can you provide any assistance on solving why the first
laptop can not access any network resources? I have checked virtually every
thing I can thru control panel and user setting. As I am not a guru just the
unlucky soul that gets stuck with this problem, any help would be
appreciated. Soory for being lengthy, but I tried to convey every thing I
could first time out.

Thanks in advance

Tony
 
Tony said:
My company recently purchased two new HP Pavilion laptops, both with vista
Home. The first was migrated from a Gateway XP machine using the Microsoft
Vista migration tool. The second was migrated using Laplink's PC Mover from a
Sony Viao XP machine. Other than different users and some email differences
the two machines were very similar user configurations. The first had no
major migration issues other than some changes required due to Mail's no
longer accepting web based email accounts and some duplication of files and
address book problems. The secong had literally no issues with any
applications. The first was up and running for the user in a couple of days
after dealing with the email account changes and address importation issues.
The second was fully operational with in hours. The question or problem comes
up with networking. The first laptaop does not see or recognize any pc's on
our network, can not access shared files or printers and the other pc's can't
access this new laptop either. ( note - all pcs have had the network
discovery patch added and all run XP). The second new laptop functions
perfectly normal, sees the XP pc's, shares files and printers. i have checked
both new laptops, compared networking setup, share settings and appear to be
setup identical. Can you provide any assistance on solving why the first
laptop can not access any network resources? I have checked virtually every
thing I can thru control panel and user setting. As I am not a guru just the
unlucky soul that gets stuck with this problem, any help would be
appreciated. Soory for being lengthy, but I tried to convey every thing I
could first time out.

Thanks in advance

Tony
Click to expand...
You didn't mention if your company network is a "workgroup" or a
"domain". Vista Home (why would a company purchase the Home edition??)
cannot join a domain.

Tim
 
Tim,
We are using simple networking with everything set to MSHome for workgroup,
the XP default. Only real difference is laptop 1 uses Norton and Laptop 2
uses McAfee. Norton is on one that doesn't see devices but McAffe one sees
them. I have checked Norton settings and Windows Firewall and there doesn't
appear to be any differences. I have completely disabled Norton but same
results. I don't think problem is in antivirus because both computers are
running same firewall.. I am thinking there must be some hidden setting that
didn't get transfered with the Windows Migration Wizard that the Laplink did
transfer. I am just about ready to reinstall Vista on the laptop 1. Any
suggestions would be appreciated.

TIA
Tony
 
Tony said:
Tim,
We are using simple networking with everything set to MSHome for workgroup,
the XP default. Only real difference is laptop 1 uses Norton and Laptop 2
uses McAfee. Norton is on one that doesn't see devices but McAffe one sees
them. I have checked Norton settings and Windows Firewall and there doesn't
appear to be any differences. I have completely disabled Norton but same
results. I don't think problem is in antivirus because both computers are
running same firewall.. I am thinking there must be some hidden setting that
didn't get transfered with the Windows Migration Wizard that the Laplink did
transfer. I am just about ready to reinstall Vista on the laptop 1. Any
suggestions would be appreciated.

TIA
Tony
Click to expand...
Have you tried just turning off the firewall? If your router to the
internet has a decent firewall, do you really need the PC running one as
well?

I assume when you said you said you checked "share settings" that meant
you turned on sharing and network discovery, correct?

What do you get when you run "ipconfig /all" in a DOS window? Can you
ping the other machines?

Tim
 
Tim,
Sorry for the delay in responding but duty called and I didn't have decent
access.
I haven't run ipconfig but will try, I will say that in the network map, as
the mouse pointer hovers on each computer it shows the ip address but just
will not access. File and printer sharing is on, password protect is off and
MShome is a private network. I won't be able to run ipconfig on the unit that
is being a pin until next week. As this thread is getting down in the queue,
I'll stat a new one next week when i have something more to report. Thanks
again for you help.

Tony
 
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