I don't have one for the System32 yet, except that it apparently happens to many, many owners. I have been on a number of sites and found the same occurance. As for the others, McAfee is supposedly preloaded, as is everything else on a Dell 8300. However, McAfee is only a trial version, you have to register it, and buy it if you want the updates and all the bells and whistles. That is what happened to my daughter's PC, she has an 8300 and she thought she was running Anti-Virus protection because the icon showed up in her tray. I trashed the McAfee and loaded Norton 2004 for her. That way, I know she is getting updates, automatically, installed and running. I Trust it. Why are you doing a "System Restore?" If you just got it, do you really need to restore. What are you restoring? Have you already made a backup to restore from? First thing is "don't panic." Swallow your pride and embarassment and get someone close to you to help you. Most of the problems people have is that they panic and start doing things to compound the situation. Take a deep breath and ask for help, you'll be glad you did. I did, a number of times.