System Restore ..........

  • Thread starter Thread starter GingerKatt
  • Start date Start date
G

GingerKatt

Can someone tell me why system-restore wont work? I tried to go back to 5
different dates, set-points in bold, and it failed every time. It always
worked before. PLEASE.... how do I get it to work?
 
GingerKatt said:
Can someone tell me why system-restore wont work? I tried to go back to 5
different dates, set-points in bold, and it failed every time. It always
worked before. PLEASE.... how do I get it to work?
Click to expand...

Since we know nothing about your computer, the security software you have
installed (Norton products will interfere), or the history of the machine,
all I can suggest is that you look over the information at MVP Bert
Kinney's System Restore pages to see if anything is applicable to your
situation.

http://bertk.mvps.org

Malke
 
Barbara said:
I did exactly as stated in the http://bertk.mvps.org and still does not
restore. any more ideas?
Click to expand...

Are you the Original Poster? If not, please make a new post and include all
pertinent details about your system, history, etc. per:

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

If you are the Original Poster now adding to this thread under a different
name, please provide the missing details as previously mentioned and as in
the links above.

Malke
 
Malke said:
Are you the Original Poster? If not, please make a new post and include
all
pertinent details about your system, history, etc. per:

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a
Question

If you are the Original Poster now adding to this thread under a different
name, please provide the missing details as previously mentioned and as in
the links above.
Click to expand...

I don't know who Barbara is but my PC is XP/SP2/Home. Doing a SR in Safe
Mode knowing you can't go back makes me kind of nervous. But it wouldn't
work otherwise. Sadly, it didn't fix the problem for us.
 
Malke said:
If System Restore worked in Safe Mode and not in Regular Mode, then
something you have running in Regular Mode interfered. As a guess, I'd
vote
for the culprit being Zone Alarm as it has a lot of issues and is no
longer
recommended. I'm also not fond of PC-Tools and seeing as it has just now
been purchased by Symantec, AFAIC that's a death knell for any quality it
may have had.

I usually recommend NOD32, Kaspersky, Avast, or Avira for antivirus
programs. The built-in Windows Firewall is adequate for most people.
Click to expand...

Thanks, I just made note of these and will do some Googling.
The only way to discover what happened on your system (assuming this
wasn't
a one-off glitch, which it most certainly could have been), would be to:

1. Delete all System Restore points by disabling it, rebooting, and then
enable it again. This will get rid of any SR points that may be corrupted.
Then test by doing a SR in Regular Mode. If this works, you're done.

2. If you still can't do a SR in Regular Mode, do a clean boot and then
test. If SR works, add back one item at a time, testing SR after each
addition.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
Click to expand...

OK, will do.
 
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