System Restore problem

  • Thread starter Thread starter B. Chandrasekaran
  • Start date Start date
B

B. Chandrasekaran

When I launch "System Restore," I get an application window, but it
contains nothing and it just sits. (I have an Averatec av3715-eh1.)
The System Restore is set to "On."

The background is that I have been having "Generic Host Process for
Win32 services encountered a problem" messages pop up. When I run
McAfee Virus checker, it goes for a while, but gets frozen halfway
through. I checked the Services tab, and I see several automatic
services are not running, including the System Restore, and I started
that service, but that doesn't make a difference -- the System Restore
window is still empty.

I'm kind of in a catch 22 -- I would be simply happy to go back to the
situation several days ago, but with System Restore not functioning, I
don't know what to do. Any deas what the problem might be? Thanks for
any help.
 
B. Chandrasekaran said:
When I launch "System Restore," I get an application window, but it
contains nothing and it just sits. (I have an Averatec av3715-eh1.)
The System Restore is set to "On."

The background is that I have been having "Generic Host Process for
Win32 services encountered a problem" messages pop up. When I run
McAfee Virus checker, it goes for a while, but gets frozen halfway
through. I checked the Services tab, and I see several automatic
services are not running, including the System Restore, and I started
that service, but that doesn't make a difference -- the System Restore
window is still empty.

I'm kind of in a catch 22 -- I would be simply happy to go back to the
situation several days ago, but with System Restore not functioning, I
don't know what to do. Any deas what the problem might be? Thanks for
any help.
Click to expand...

Three articles, some of them with references to "More Information", which
may give you a point to start the troubleshooting from:

"A description of the Safe Mode Boot options in Windows XP" (note the Last
Good Configuration Option):
http://support.microsoft.com/kb/315222/en-us

"Troubleshoot System Restore “Restore Point Failures†in Windows XP":
http://bertk.mvps.org/html/srfail.html

"How to configure Windows XP to start in a "clean boot" state"
http://support.microsoft.com/default.aspx/kb/310353/en-us

Good luck,
Ka2H
 
[This followup was posted to microsoft.public.windowsxp.help_and_support
and a copy was sent to the cited author.]

Three articles, some of them with references to "More Information", which
may give you a point to start the troubleshooting from:

"A description of the Safe Mode Boot options in Windows XP" (note the Last
Good Configuration Option):
http://support.microsoft.com/kb/315222/en-us

"Troubleshoot System Restore ⤽Restore Point Failures⤠in Windows XP":
http://bertk.mvps.org/html/srfail.html

"How to configure Windows XP to start in a "clean boot" state"
http://support.microsoft.com/default.aspx/kb/310353/en-us

Good luck,
Ka2H
Click to expand...


Thank you. I'll try the suggestions.

BC
 
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