System Restore - Can't access.

  • Thread starter Thread starter John McCormick
  • Start date Start date
J

John McCormick

When I attempt to do a System restore I get the message that System Restore
has encountered a problem and needs to close with the following;
An exception occurred while trying to run "C:\Windows\system32\shell.dll,
Control_RunDLL" "C:\Windows\system32\sysdm.cpl",System".
Any clues how to rectify this situation ? My thanks - John.
 
Hi John and Bert-- I've got the same System Restore error too. Instead
of sr.inf, I find sr.PNF. Any suggestions? --Best regards, DJ
 
I just found sr.inf found further down the list
dj said:
Hi John and Bert-- I've got the same System Restore error too. Instead
of sr.inf, I find sr.PNF. Any suggestions? --Best regards, DJ
Click to expand...
 
I have this same error as well.

I performed the reinstall, and checked file versions. All looks good, but I
still get the same error...

Any suggestions?

Thanks,
Jeff
 
All,

Thanks for all the advice. I tried running from CMD, and same problem.

I kept going through all the items on Bert's System Restore link:
(http://bertk.mvps.org/html/tips.html#ReinstallSR )

I am not sure which item finally fixed it, but I suspect it was reinstalling
RealPlayer. This seemed to do the trick.

I am now up and running. Thanks for all the help!
 
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