System Restars on own. Get error message on restart.

[Guest]

Every now and then my computer just decides to restart itself. I'm on an IBM
Netvista computer running WinXP Home SP1.
After the computer restarts itself and I log into my admin account it tells
me there was a critical system error and to send or not send a report. I went
into it and read the problem. The error specifically is:
C:\WINDOWS\Minidump\Mini111804-13.dmp
C:\DOCUME~1\Fuel\LOCALS~1\Temp\WER1.tmp.dir00\sysdata.xml

If anyone has any information to help or tell me what the problem is please
do so. Thank you for any and all information.

 

[Darren Curtis]

The computer is restarting too quickly for you to see the exact error message, which may help you resolve the issue.

Disable the "Automatic Restart" in the Startup and Recovery Settings.

Control Panel -> System ->Advanced Tab -> Startup and Recovery Settings -> System Failure section -> Uncheck automatic restart

This will allow you to see the STOP 0x00000000 error.

Write down this entire error and the driver or file referenced at the end of it.

You can search the Microsoft Knowledge Base or Google for resolutions based on the STOP code.

Best Regards,
Darren Curtis, MCSE
Microsoft Enterprise Support Engineer
Get Secure! - www.microsoft.com/security

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