System occasionally shuts down when switching profiles

  • Thread starter Thread starter alandry
  • Start date Start date
A

alandry

I have an XP home system with 4 profiles. When i switch
from on to the other, quite often(but not all the time)
the monitor will go to a "no power" state(amber light not
green) and the keyboard will allow me to toggle on caps
lock on/off but I cant fix problem without hard
restarting system.

I have disabled all power management and hibernation and
screen saver in all profiles but still no luck. Any
thoughts?

The system is a new HP (model unclear to me sitting at
work) with 256MB ram and 30 GB disk. Seems plain vanilla.

Any thoughts would be appreciated.

Thanks
 
Most likely it's the graphic card drivers or settings. Just in case, make
sure you have the same graphics drivers installed for all users - which
shold be the case, actually.
Next, see if graphic card's "User Profiles" are enabled and that there are
no conflicts in any profiles. One such possibility, for ex., is that a user
uses VGA whereas another uses DVI (depends what graphics card you have).
Check if "Multiple Monitors" is enabled - Display Properties/Settings. You
shouldn't have it enabled unless you have more monitors, or if you switch
VGA to DVI on the same monitor.
Check if the same monitor drivers are installed in each profile - it should
be the same, of course.
Might also be the case that you open another profile on top of the already
active profile and thus cause a "User Profile" conflict.
Check Applications and Sytem errors (Control Panel/Administrative
Tools/Event Viewer) after you encounter the problem.
Check also in BIOS if you have enough RAM allocated to the graphic cards
(64/128MB...), and if you have a SwapFile - some applications require a swap
file even if they do not use it.
Michael
 
Back
Top