System Information is Blank

  • Thread starter Thread starter Ali Shams
  • Start date Start date
A

Ali Shams

When I go to accessories>Sytem Tools>System Information, nothing is
displayed in the right pane, i.e., no system information at all. I
just had to change my motherboard on my laptop (Dell Inspiron 8200),
but don't know whether that has to do anything with it. What could be
the problem? Thanks in advance.
 
I had this problem a few months ago and the only solution that I was able to
find was to do a Repair Install of XP - this fixed the problem but was quite
a lot of work reinstalling bespoke drivers and re-updating Windows.

Rod
 
Hi Kelly

Thanks so much for the reply. I tried msinfo32 /categories +all
-loadedmodules as you said but came up with this:

Can't Collect Information
Cannot access the Windows Management Instrumentation software. Windows
Management files may be moved or missing.

I then went to the link mentioned in your reply, and did everything
mentioned there, namely:

1. Go to Start/Run and type in: services.msc. Scroll down to:
Windows Management Instrumentation and make sure the Service is set to
Automatic.

2. Go to Start/Run/CMD and type in: net stop winmgmt. Then delete the
%windir&\system32\wbem\repository directory. Once done go back to
Start/Run/CMD and type in: net start winmgmt

That didn't help, so I continued thus:

1. Open a Command Prompt and type "winmgmt /clearadap" to clear prior
WMI/resyncperf information from the registry.

2. Then type "winmgmt /resyncperf" to register the system performance
libraries with WMI again.

That also didn't help, so I continued with "re-install wmi into the
registry" as follows:

winmgmt /clearadap
winmgmt /kill
winmgmt /unregserver
winmgmt /regserver
winmgmt /resyncperf

I am still getting the above error message. Any clue? Thanks again for
the help.

Ali




Kelly said:
Hi Ali,

Go to Start/Run/ and type: msinfo32 /categories +all -loadedmodules
(Don't overlook those three spaces!)

Msinfo32 Batch File - To Gain Access (Line 172)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Troubleshooting Msinfo32 - System Information
http://www.kellys-korner-xp.com/xp_m.htm#msinfo32

Restore System Information (Msinfo32) - Line 221
http://www.kellys-korner-xp.com/xp_tweaks.htm



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