System Information help

  • Thread starter Thread starter Pierrecubb
  • Start date Start date
P

Pierrecubb

I cannot access the System Information on my XP Home, this is what I get
when I try :-
 
Error Message: The Windows Management Instrumentation (WMI)
Information Might Be Corrupted
http://support.microsoft.com/kb/823775/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| I cannot access the System Information on my XP Home, this is what I get
| when I try :-
|
| ---
| Cannot collect Information
| Cannot access the Windows Management Instrumentation software
| ---
|
| Any info appreciated............Peter
 
Thank you Carey, I have tried System Restore but this did not cure the
problem, so it looks like if I want to correct this faut I will have to
reload Windows. Once again thank you for your help...........Peter
 
You can use the "Repair" option. (NOT the one in the main screen part
of the setup disk, but the one in the installation part.
 
Reinstalling WMI
http://windowssdk.msdn.microsoft.co...us/wmisdk/wmi/reinstalling_wmi.asp?frame=true

Windows XP reports that Windows Management Instrumentation (WMI) might be
corrupted?
http://www.jsifaq.com/SUBK/tip5200/rh5281.htm

[[You may receive any of the following error messages in Windows XP:
Unable to view network properties. Windows cannot display the properties of
connection. Windows Management Instrumentation (WMI) might be corrupted.
Unable to view System Information (MSinfo32).

If you run Windows Management Instrumentation (WMI), wmimgmt.msc, you
receive: Failed to connect to local computer due to WMI:Generic failure.

These errors will occur if the %SystemRoot%\System32\Wbem\Repository folder
is damaged.

To fix this problem:
1. Use the Start menu to right-click My Computer.
2. Press the Manage item.
3. Double-click Services and Applications in the left-hand pane.
4. Press Services to expand it.
5. Scroll to Windows Management Instrumentation in the right-hand pane and
right-click it.
6. Press Stop.
7. Use Windows Explorer to delete all the files in the
%SystemRoot%\System32\Wbem\Repository folder.
8. Shutdown and restart your computer. The Windows Management
Instrumentation service will start and the files will be re-created.]]
===

I had a problem with WMI, I also had a problem deleting
%SystemRoot%\System32\Wbem\Repository. I had to run Error Checking
(Chkdsk.exe). And then try to delete the file.
C:\WINDOWS\System32\Wbem\Repository\FS.
-------

Courtesy of Kelly T. @ http://www.kellys-korner.com/
[Windows Management Instrumentation - WinMgmt could not initialize the core
parts
Go to Start/Run/CMD and then run each of these hitting enter after each:

winmgmt /clearadap
winmgmt /kill
winmgmt /unregserver
winmgmt /regserver
winmgmt /resyncperf

This may or may not repair the repository but will re-install wmi into the
registry.]
===

From http://www.kellys-korner-xp.com/xp_w.htm

WMI
[[WMIPRVSE hosts the provider that sends your events on WinXP. On WinXP
providers are out of process from the actual WMI service. You can specify
the wbemConnectFlagUseMaxWait which will cause the timeout to be 2 minutes
instead of the default DCOM one which is up to 20 minutes. What may help is
to ping the remote machine first before attempting a ConnectServer.

WMI relies on DCOM for remoting which in turn uses RPC which then uses
TCP/IP, so there could be several reasons why it isn't connecting initially.
This is a known issue. Basically, when the provider calls MSI, it doesn't
necessarily cancel the initial request and attempts to finish it so
wmiprvse.exe will still show cpu usage.

To correct permission issues:

1 - In the Management Console\Services STOP WMI and set to manual.
2 - Go to the WMI repository %Windows%system32%wbem and delete the
repository.
3 -Set the WMI service back to Automatic
4 - From %Windows%system32%wbem run "wbemtest" and connect to your
namespace.
5 - Start/Run/Regedit and navigate to: Locate current

HKEY_CURRENT_CONFIG\System\CurrentControlSet\Control\Class. Open the class
key and right click on the sub key 0000 and select permissions and make sure
that the permissions for you [administrator] are "Full".]]

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Pierrecubb said:
Thank you Carey, I have tried System Restore but this did not cure the
problem, so it looks like if I want to correct this faut I will have to
reload Windows. Once again thank you for your help...........Peter
 
Thank you for all who replied to my plea of help.
Using your information I have succesfully reinstalled the WMI.....Peter
 
create any file that has extention .nfo and open that using system info pro.
it wil open from help and support.in that refresh using "view" after closing
from 'file'
 
Back
Top