System hijacked, error messages, user identity lost (?)

  • Thread starter Thread starter Kim
  • Start date Start date
K

Kim

I am running XP Pro and have internet connection thru
cable access running thru a Dlink router. I have reason
to believe that my system has been hijacked and rerouted
to an unknown source. I have performed the standard steps
to troubleshoot this problem according to the instructions
from Microsoft Help and Support Center. This did not
alleviate the problems. In fact in following these steps
I have attempted to resolve this problem to no avail. I
have been able to track the source. In Control Panel I
have attempted to delete specific programs that I found in
the listing of programs window and could not do that
either. Also bought a download accelerator, DAP by
Speedbit.com. Beware buying this program, it is listed
with SpyBot and Earthlink as a spyware and even though I
have tracked the URL backwards in the attempt to seek some
assistance from the programs customer service I have come
to the awareness that there not any access or indicators
that will direct you to the company, did not meet any
leval success. I am receiving also the error messages that
I do not have any identities loaded. I am also receiving
the error messages stating the the I-Guard can not be
install or load POP Blocker from Earthlink . Anybody out
there have any suggestion?
 
Kim, not being sure what you've done, I recommend this.

First, do the quick online parasite check by going to
http://aumha.org/a/noads.htm and waiting 20-30 seconds for a report (it will
come between two rows of asterisks). This will catch the majority of the
most common adware and spyware, though like other tools it isn't perfect.
But it's a good start! If you want, report back here with what you found.

Then, for a more comprehensive approach, go to my "Parasite Fight" page,
http://aumha.org/a/parasite.htm, and follow out the recommendations there.

In addition to the main recommendations, I suggest you also download the
HOSTS File Reader listed under "More Special Tools" (or simply use Notepad
to check your file C:\Windows\System32\drivers\etc\HOSTS) and see if
anything has been added to it. By default, it consists of several lines
beginning with # (ignore these) and a single line beginning with 127.0.0.1.
These are OK. Any other lines are suspect, though they might have been added
for good cause (e.g., some ISPs force entries here). You can test whether
anything should be removed from here either by backing up the file and then
deleting the lines from the original, or by putting # in front of any
suspicious lines.

Let us know what you find and how this turns out. If you need more help,
write back with what you've learned and we'll think of some other things.

--
Jim Eshelman, MS-MVP Windows
http://aumha.org/
http://forum.aumha.org/

Did you find this newsgroup on the web? A newsreader like Outlook Express
will make your online life a lot easier. Get better help!
See: http://aumha.org/win4/supp1b.htm and
http://support.microsoft.com/support/news/howto/default.asp
 
Back
Top