SYSTEM HANGING UP FREQUENTLY

  • Thread starter Thread starter Faraz A. Qureshi
  • Start date Start date
F

Faraz A. Qureshi

Around 2-3 days back, while I was working upon a heavy Excel file, my
computer hung up and I had no other way but to switch off the computer
directly. However, thereafter the computer usually starts with the message of
“Active Desktop Recovery†on the wallpaper and also after 10 minutes or so,
while the system is idle, it again hangs up.

It is notified that:

rundll32.exe - Corrupt File
The file or directory C:\Documents and Settings\faraz.qureshi\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp is corrupt and unreadable.
Please run the Chkdsk Utility.

Upon clicking the button “Restore my Active Desktop†it is also conveyed
that there is some script error.

I ran the CHKDSK but nothing special declared. Similarly the file
C:\Documents and Settings\faraz.qureshi\Local Settings\Application
Data\Microsoft\Wallpaper1.bmp is also not being deleted. Upon pressing
Shift+Delete it is declared:

Cannot delete Wallpaper1: The file or directory is corrupted and readable.

Upon an attempt to view such a file it is again notified:

GrooveMonitor.exe - Corrupt File
The file or directory C:\Documents and Settings\faraz.qureshi\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp is corrupt and unreadable.
Please run the Chkdsk Utility.

Please see if any of you can help in this regard.

Thanx in advance.
 
Faraz A. Qureshi said:
Around 2-3 days back, while I was working upon a heavy Excel file, my
computer hung up and I had no other way but to switch off the computer
directly. However, thereafter the computer usually starts with the message of
“Active Desktop Recovery†on the wallpaper and also after 10 minutes or so,
while the system is idle, it again hangs up.

It is notified that:

rundll32.exe - Corrupt File
The file or directory C:\Documents and Settings\faraz.qureshi\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp is corrupt and unreadable.
Please run the Chkdsk Utility.

Upon clicking the button “Restore my Active Desktop†it is also conveyed
that there is some script error.

I ran the CHKDSK but nothing special declared. Similarly the file
C:\Documents and Settings\faraz.qureshi\Local Settings\Application
Data\Microsoft\Wallpaper1.bmp is also not being deleted. Upon pressing
Shift+Delete it is declared:

Cannot delete Wallpaper1: The file or directory is corrupted and readable.

Upon an attempt to view such a file it is again notified:

GrooveMonitor.exe - Corrupt File
The file or directory C:\Documents and Settings\faraz.qureshi\Local
Settings\Application Data\Microsoft\Wallpaper1.bmp is corrupt and unreadable.
Please run the Chkdsk Utility.

Please see if any of you can help in this regard.

Thanx in advance.
Click to expand...


Hi Faraz,

This can be because a corruption in the Wallpaper or an infection!

Try to right click on the Desktop and select Arrange Icons By >> Make sure
the this not selected:

Lock Web Items On Desktop.

Or Select Properties, on the Display Properties click on Desktop Tab click
on Customize Desktop Button then click on Web Tab and make sure nothing been
checked there click [OK] then [OK] again and reboot your machine. Does the
Active Desktop appeare again.

Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Malwarebytes:
http://malwarebytes.org/

BlackLight
ftp://ftp.f-secure.com/anti-virus/tools/fsbl.exe
http://www.f-secure.com/en_EMEA/security/security-lab/tools-and-services/blacklight/index.html
Easy Clean
http://www.f-secure.com/en_EMEA/security/security-center/easy-clean/index.html
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

HTH,
nass
 
Back
Top