system file

[michael]

yea the system file tcpip.sys has caused 3 memory dumps
in as many months, has something to do with having
multiple internet connections open, first time it
happened i had internet explorer, outlook express, and
msn messanger open, tried to start a voice conversation
in msn and it started a memory dump, tech support says
corrupt file and need to do a full system restore. need a
way around it any help pls

 

[David Candy]

Full text of the error message. helps.

http://www.google.com.au/search?hl=...off&q=+site:support.microsoft.com++tcpip.sys+

 

[Mary Sauer]

How to Gather Information After a Memory Dump in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314084

 

[Jym]

Use sfc /scannow to repair of replace system files. Jym

 

[michael]

i aint got system file checker for some stupid reason

 

[Jym]

Go to run and type sfc /scannow , (note the space between c and /)
Have XP cd ready to insert when prompted. Jym

 

[Guest]

it didnt say that anything was wrong. i dont get it