My reply is mixed with your words:
Gary said:
Hi Panda_man
Thanks for the reply...
Panda_man : You are welcome !
I have already tried using the Windows CD to repair the system but
unfortunately the CD is a 'recovery' CD from PC World and the only option is
to reformat the drive and start a fresh - not very helpful!
Panda_man : What ???!!!???!!! What is this Windows Recovery CD from PC
World??? Is this Windows legal . Generally there are three types of Windows
CD -
Windows CD from retail version
Windows CD from OEM version
Windows CD Recovery CD
The retail version CD is when you buy only Windows pack
The OEM CD is when you buy something and it comes with Windows (however
people generally buy Windows with something else because it is cheaper)
The recovery CD is special CD with Windows and they generally comes when you
buy a new computer (example new laptop) and it comes with Windows installed
and not a general Windows CD but with a Recovery CD that have Windows buy can
be used only on that exact machine with which it comes with.
What is thins PC World recovery CD , I really haven't heard of it...and is
strange for me.
She has an awful lot of software and data on her drive so to make it as easy
as possible for her I was hoping to be able to get the drive up and running
again with minimal re-installations of software. Hence my question about
checking system files went not running from her drive.
If this can't be done, then I will take the fresh format/install route.
Gary , as I can said , you can plug her hard drive into her configuration
(as normal) and then use the specific Windows CD to do a repiar install .
However , this doesn't guarantees you that the system is malware free.Yes ,
you have scanned but there are too many malwares and things like that and the
general AV cannot detect so the best would be to reinstall WIndows again.
If the (suspicious for me) Recovery cd doesn't work , make her buy a normal
WIndows . I use Windows XP Home edition which is OEM version and came with
Logitech mouse device and all over the world , the OEM version with a mouse
device costs about $ 95.00
All the hardware she now have comes with CDs and these CDs contain the
drivers so the hardware will work correctly.She really should have these CDs.
You say she has a lot of info but she will recover it.
As I said , your friend has already mess up the things too much and Windows
couldn't start on her PC so I think this whole strory should be a realy moral
lesson and if you decide to format and reinstall Windows , learn her how to
protect your computer which is really important .Moreover ,it is essential so
we can work , we can have fun , we can do our stuff.
Microsoft ( R )
suggests 3 + 1 general steps how to protect
your PC and the infomation stored on it,
your privacy and your family
1.Use an internet firewall
2.Enable Automatic Updates for your PC
3.Use an up-to-date antivirus software
4.Use an up-to-date antispyware software
Goto
http://www.microsoft.com/protect and learn more
Check the Security Essentials for your OS and also have a look at all
sections!
In addition to these , learn her to do back ups really often .
Do not hesitate to contact the Community again !!!
Panda_man