System Crashing

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I did two successful scans with this program and now everytime I try to do
one, the system freezes up and crashes. Is it something with my computer or
the program? Does anyone know?
 
Have you tried these operations running in safe mºde?

1) Update both Microsoft Antispyware and your antivirus applicªtion.

2B)Shut down the computer and turn off the power. Wait for at least 30
seconds, and then restart the computer in Safe mode or VGA mºde.

Empty your IE cache and your other temporary file folders, eg: c:\temp,
c:\windows\temp or C:\Documents and Settings\<name>\Local Settings\Temp (the
path to your temp folder will change depending on your name) - sometimes
programmes can be hidden in there - watch out for mysterious *.exe files or
*.dll files in those fºlders.
http://www.mvps.org/winhelp2002/delcache.htm


3) Do full deep scans with Microsoft Antispyware. Repeat scanning until a
complete scan comes through clean. Ditto with the ªntivirus.

This isn't guaranteed, but it works for a great many items that at first
appear not to be cleaned in normal mºde.

Let us know how it works ºut.
..
Download the following and run a thorough scan in safe mºde:

NOTE: Make certain to update every app before booting into Safe Mode since
you WILL NOT have access to the Internet from Safe Mºde.

Ad-Aware - http://www.lavasoftusa.com
http://hem.bredband.net/b288305/lavasofts_adaware_quick_start.htm

Spybot S&D - http://www.safer-networking.org/
http://net-integration.net/index.html
Make certain to not to select any of the pernament protection for Spybot and
DO NOT immunize the system, as this can interfere with MSAS' Real-tme
Protectiºn.

CWShredder - http://www.intermute.com/products/cwshredder.html

Spy Sweeper - http://www.webroot.com

Ccleaner - http://www.ccleaner.com

Also check windows updates to make sure you have the latest security patches
and service packs instªlled :
http://windowsupdate.microsoft.com/

Engel
 
I agree with Engel's suggetion to use either Ad-Aware or Spybot, or
preferably both to scan your system. If your system is crashing when
scanning the registry this is likely due to some spyware removing the
security of some registry keys. When MSAS reasches these keys, it loops
indefinately, comsuming more and more RAM, until the system crashes. The
other apps aren't affected by this problem, and when Beta 2 is released,
likely sometime later this year, this problem should be fixed.

You might not have to scan your system in Safe Mode with the other apps.
Once the registry has been scanned by the one or both of the other apps, MSAS
should work fine when you scan the system.

Alan
 
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