Thanks Gary for your help and direction.
Unfortunately I got these messages and not sure how to
figure them out. To me it seems like the data knowledge
database doesn't have the answer. This is the info I got.
Details
Product: Windows Operating System
ID: 1002
Source: Application Hang
Version: 5.2
Symbolic Name: ER_HANG_LOG
Message: Hanging application %1, version %2, hang module %
3, version %4, hang address 0x%5.
Explanation
The indicated program stopped responding. The message
contains details on which program and
module stopped responding. A matching event with EventID
1001 might also appear in the event
log. This matching event displays information about the
specific error that occurred.
User Action
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 7/4/2003
Time: 12:08:31 PM
User: N/A
Computer: WHOME
Description:
Faulting application dmicfg.exe, version 1.0.0.1, faulting
module dmicfg.exe, version
1.0.0.1, fault address 0x00003899.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 6d 69 ure dmi
0018: 63 66 67 2e 65 78 65 20 cfg.exe
0020: 31 2e 30 2e 30 2e 31 20 1.0.0.1
0028: 69 6e 20 64 6d 69 63 66 in dmicf
0030: 67 2e 65 78 65 20 31 2e g.exe 1.
0038: 30 2e 30 2e 31 20 61 74 0.0.1 at
0040: 20 6f 66 66 73 65 74 20 offset
0048: 30 30 30 30 33 38 39 39 00003899
0050: 0d 0a ..
-----Original Message-----
Dennis
Post copies of the actual error reports -Errors not warnings etc.
1. To open Event Viewer, click Start, click Control
Panel, double-click Administrative Tools, double-click
Event Viewer and select System for system errors or
Application for application errors. Look for Error in the
Type column and double click on Error to reveal a
Description of the error. This can be copied by using
Clipboard Viewer (see later).
2. Part of the Description of the error will include a
link, which you should double click for further
information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)
3. For some errors you will find "+ Related Knowledge
Base Article", which if double clicked takes you to the
Knowledge Base Article containing a suggested solution.
There always seems to be a step 2 but not always a step 3.
A tip for posting copies of Error Reports (Step 1). Run
Event Viewer and double click on the error you want to
copy. In the window which appears is a button resembling
two pages. Double click the button and close Event Viewer.
Now start your message ( email )and do a paste into the
body of the message. This will paste the info from the
Event Viewer Error Report complete with links into the
message. Make sure this is the first paste after exiting
from Event Viewer. It can be helpful to place a shortcut
to Event Viewer on your Desktop.
