system configuration utility

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Guest

typing msconfig in the run box will not start up the utility. msconfig.exe
is located in windows/pchealth, and nt servicepak uninstall. The pf files
are located in windows\prefetch. how can I get the utility to run, sort of
reloading xp. I have sp2 as well as all of the updates. all the other
utilities run ok.
 
Hi,

Click start/run, type cmd and click ok. From the prompt run:

copy %windir%\pchealth\helpctr\binaries\msconfig.exe C:\msconfig1.com

and hit <enter>. You should get a message about the file being copied
successfully. Then click start/run and type C:\msconfig1.com and click ok -
does this load the utility? If so, then the system is likely infected with a
virus that is blocking the actions of the system utilities. Reloading XP
won't help, you will need to do some cleanup.

Free virus removal tools:

http://vil.nai.com/vil/stinger/
http://www.emsisoft.com/en/
http://free.grisoft.com/doc/8/lng/us/tpl/v5/nid/3001#3001
http://www.f-secure.com/download-purchase/tools.shtml

How to create emergency system tools;
http://www.dougknox.com/xp/utils/xp_emerutils.htm

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Thanks for your help, unfortunately, it still won't load the utility. The
procedure you gave me results in a message "1 file copied", but typing
f:\msconfig1.com (f: is my primary HD)results in nothing loading. I've used
a virus cleaner, adaware, but no results. Can I reload just the utilities
from the XP Home CD?
 
Update your antivirus software ans run a full system scan.

[[When you open System Configuration Utility [MSCONFIG], Registry Editor or
Task Manager, they flash for a second and quit. This symptom is caused by
Viruses.]]

Task Manager, MSCONFIG, or REGEDIT disappear while opening
http://www.mvps.org/sramesh2k/ToolsQuit.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Hi Niel,

As I mentioned, you are likely infected. These can help, and they are best
run in Safe mode:

Free virus removal tools:

http://vil.nai.com/vil/stinger/
http://www.emsisoft.com/en/
http://free.grisoft.com/doc/8/lng/us/tpl/v5/nid/3001#3001
http://www.f-secure.com/download-purchase/tools.shtml

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Thanks for your help. Unfortunately, I ran 4 different virus scan programs,
none turned up any viruses. I also reran my Norton 2005 antivirus program,
but nothing showed. Any other thoughts?
--
Thanks, niel


Wesley Vogel said:
Update your antivirus software ans run a full system scan.

[[When you open System Configuration Utility [MSCONFIG], Registry Editor or
Task Manager, they flash for a second and quit. This symptom is caused by
Viruses.]]

Task Manager, MSCONFIG, or REGEDIT disappear while opening
http://www.mvps.org/sramesh2k/ToolsQuit.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
niel said:
typing msconfig in the run box will not start up the utility.
msconfig.exe is located in windows/pchealth, and nt servicepak uninstall.
The pf files are located in windows\prefetch. how can I get the utility
to run, sort of reloading xp. I have sp2 as well as all of the updates.
all the other utilities run ok.
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