"system cannot find the file specified" error when attempting toinstall security update

  • Thread starter Thread starter S Claus
  • Start date Start date
S

S Claus

Hi all

(this is about Windows XP SP3)

I get the "system cannot find the file specified" error when
attempting to install MS security updates such as:
KB923561
KB952004
KB956572
KB959426
KB960803
KB961373
KB963027

None of the updates are successful because of this error.

I have checked the resolutions provided on these pages but it has not
solved this issue:

http://support.microsoft.com/kb/910336/en-us
and
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=17&ln=en&IsMu=False

(The second one above is about deleting the contents of the folder C:
\WINDOWS\SoftwareDistribution\DataStore)

Any advise on how to resolve this would be appreciated.

Thanks in advance
 
Were the updates downloaded Automatically or manually ?

Open the WindowsUpdate.log located in WINDOWS.
Scroll all the way to the bottom for the most recent entries.
Work your way back up the log until you see a FATAL and/or WARNING
message. FATAL entries indicate updating failure.

Please post the section of the log where these entries are found.
EX:

2009-01-31 14:02:38:876 908 3ac Shutdwn FATAL:
WUCheckForUpdatesAtShutdown failed, hr=80240FFF
2009-01-31 14:02:43:643 240 6a4 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0800) ===========
2009-01-31 14:02:43:643 240 6a4 Misc = Process:
\??\D:\WINDOWS\system32\winlogon.exe
2009-01-31 14:02:43:643 240 6a4 Misc = Module:
D:\WINDOWS\system32\wuaueng.dll
2009-01-31 14:02:43:643 240 6a4 Shutdwn FATAL: WUAutoUpdateAtShutdown
failed, hr=80240FFF

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093


MowGreen
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Never Forgotten
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