G
Guest
The History:
I am working on a friend's computer, who due to a failed hard drive, was
forced to buy a new 80GB drive. See below for the system contents.
The system is five years old, and has been working just great with Windows
2000 since he purchased it. If the original hard drive hadn't failed he
would still be completely happy with
the system. And before anybody suggests upgrading to Windows XP, he cannot
afford to upgrade his computer to meet the requirements and having been
forced to use Windows XP
on work notebook, he doesn't really want to go through the upgrade process.
The system is a stand-alone desktop, used for primarily for personal use, but
he also has a very part time
business and uses the computer for his spreadsheets, and connects to the
internet via dial-up service, there are no other connections.
The Problem:
After physically installing the new WD 80GB hard drive, I then installed
Windows 2000 from his originally CD which is in immaculate condition, having
only been used a couple of times
when he first purchased the computer. After the installation is complete, I
then took the steps as detailed below, and eventually ran into the problem of
the system cycling through a
reboot, reload windows to just before the logon screen, reboot; that has
become very frustrating.
Attempts to resolve the Problem:
1. Loaded Windows 2000 after partitioning the drive into two equal
partitions. Partition 1(C) will contain Windows 2000 and all other programs.
Partition 2(D) will contain all his data.
a: Updated Windows to Service Pack 4, rebooting the system as required.
b: Downloaded and installed all the current updates, rebooting the system
as required.
c: Installed Nero Ahead DVD/CD software.
d: Rebooted the system as required by the Nero software, and the system
then started the automatic reboot cycle.
e: Attempted to boot into the Last Known Good Configuration, but the
system continued the reboot cycle.
f: Booted into Safe Mode, but couldn't find anything wrong.
g: Rebooted out of Safe Mode, but the system couldn't get out of the
reboot cycle.
h: Attempted to boot into Safe Mode again, but the system wouldn't bring
up the boot-up options menu.
2. Started the Windows 2000 Installation again, and when given the
installation options, I deleted both partitions and recreated them with
partition 1(C) being 35GB and the balance
going to partition 2(D).
a: Updated to Service Pack 3.
b: Downloaded and installed all the current updates, rebooting the system
as required.
c: Downloaded and installed Avast AntiVirus.
d: Rebooted the system as required by the Avast software, and the system
then started the automatic reboot cycle.
e: Attempted to boot into the Last Known Good Configuration, but the
system continued the reboot cycle.
f: Attempted to boot into Safe Mode, but the system wouldn't bring up the
boot-up options menu.
g: Started Screaming and Cursing and tearing more Hair out of my head,
don't have much hair left anyway.
3. I booted the computer with my Micro2000 diagnostic disk, and tested all
components in the system including the new hard drive.
a: I then booted with the Micro2000 Diagnostic Probe Card, and yet again,
couldn't find anything wrong.
b: Tried installing a copy of Windows 98SE, after wiping the drive and
formatting into two partitions of equal size.
c: Updated Windows 98SE.
d: Installed Nero Ahead software, and rebooted as required.
e. Installed Avast Antivirus, and rebooted as required.
f: Installed Office 2000 Standard, and rebooted as required.
g: Shut down the system and left it overnight.
h: Following day, started up the computer and ran it without any problems.
i: Started the Windows 2000 Installation again, and when given the
installation options, I deleted both partitions and recreated them with
partition 1(C) being 32GB and the balance
going to partition 2(D).
j: I left Windows with just Service Pack 2, and did not install any
updates.
k: I installed Office 2000 Standard, and rebooted the computer.
l: The system kicked into the automatic reboot cycle AGAIN!
m: I attempted to get into the start up menu before loading Windows 2K
but could not. I am now at the end of my rope, with my friend starting to
question my sanity and my kids
wondering who the bald man is sitting at their father's desk.
Note: I have searched both the Microsoft Knowledge Base and the Windows
2000 newsgroups for this specific question, I found similiar items, but the
resolutions did not work so this
must be something different.
Any help, suggestions or recommendations would greatly appreciated.
System Makeup:
Mainboard/Motherboard - Aopen Ax34-B 686 s370 ATX, S
CPU - Intel Pentium III 1000EB FC-PGA
Memory - PC133 32 x 64 256M 168 pin
Video Card - Tornado TNT M64 32MB
Floppy Drive - Panasonic 1.44 white grey
Hard Drive - WD 800JB 80GB 8MB 100/7200
CD Burner - AOpen 1632 2M ATA33 CD-RW JL.
DVD-CDROM - Aopen DVD 1648 Ata66 Tray IDE
Sound Card - SoundBlaster AWE LiveValue
Modem - AOPEN 56PM Dual mode PCI
Tower Case - Aopen KF-45C(W) C.Grey ATX
Operating System - WINDOWS2000 PROF
I am working on a friend's computer, who due to a failed hard drive, was
forced to buy a new 80GB drive. See below for the system contents.
The system is five years old, and has been working just great with Windows
2000 since he purchased it. If the original hard drive hadn't failed he
would still be completely happy with
the system. And before anybody suggests upgrading to Windows XP, he cannot
afford to upgrade his computer to meet the requirements and having been
forced to use Windows XP
on work notebook, he doesn't really want to go through the upgrade process.
The system is a stand-alone desktop, used for primarily for personal use, but
he also has a very part time
business and uses the computer for his spreadsheets, and connects to the
internet via dial-up service, there are no other connections.
The Problem:
After physically installing the new WD 80GB hard drive, I then installed
Windows 2000 from his originally CD which is in immaculate condition, having
only been used a couple of times
when he first purchased the computer. After the installation is complete, I
then took the steps as detailed below, and eventually ran into the problem of
the system cycling through a
reboot, reload windows to just before the logon screen, reboot; that has
become very frustrating.
Attempts to resolve the Problem:
1. Loaded Windows 2000 after partitioning the drive into two equal
partitions. Partition 1(C) will contain Windows 2000 and all other programs.
Partition 2(D) will contain all his data.
a: Updated Windows to Service Pack 4, rebooting the system as required.
b: Downloaded and installed all the current updates, rebooting the system
as required.
c: Installed Nero Ahead DVD/CD software.
d: Rebooted the system as required by the Nero software, and the system
then started the automatic reboot cycle.
e: Attempted to boot into the Last Known Good Configuration, but the
system continued the reboot cycle.
f: Booted into Safe Mode, but couldn't find anything wrong.
g: Rebooted out of Safe Mode, but the system couldn't get out of the
reboot cycle.
h: Attempted to boot into Safe Mode again, but the system wouldn't bring
up the boot-up options menu.
2. Started the Windows 2000 Installation again, and when given the
installation options, I deleted both partitions and recreated them with
partition 1(C) being 35GB and the balance
going to partition 2(D).
a: Updated to Service Pack 3.
b: Downloaded and installed all the current updates, rebooting the system
as required.
c: Downloaded and installed Avast AntiVirus.
d: Rebooted the system as required by the Avast software, and the system
then started the automatic reboot cycle.
e: Attempted to boot into the Last Known Good Configuration, but the
system continued the reboot cycle.
f: Attempted to boot into Safe Mode, but the system wouldn't bring up the
boot-up options menu.
g: Started Screaming and Cursing and tearing more Hair out of my head,
don't have much hair left anyway.
3. I booted the computer with my Micro2000 diagnostic disk, and tested all
components in the system including the new hard drive.
a: I then booted with the Micro2000 Diagnostic Probe Card, and yet again,
couldn't find anything wrong.
b: Tried installing a copy of Windows 98SE, after wiping the drive and
formatting into two partitions of equal size.
c: Updated Windows 98SE.
d: Installed Nero Ahead software, and rebooted as required.
e. Installed Avast Antivirus, and rebooted as required.
f: Installed Office 2000 Standard, and rebooted as required.
g: Shut down the system and left it overnight.
h: Following day, started up the computer and ran it without any problems.
i: Started the Windows 2000 Installation again, and when given the
installation options, I deleted both partitions and recreated them with
partition 1(C) being 32GB and the balance
going to partition 2(D).
j: I left Windows with just Service Pack 2, and did not install any
updates.
k: I installed Office 2000 Standard, and rebooted the computer.
l: The system kicked into the automatic reboot cycle AGAIN!
m: I attempted to get into the start up menu before loading Windows 2K
but could not. I am now at the end of my rope, with my friend starting to
question my sanity and my kids
wondering who the bald man is sitting at their father's desk.
Note: I have searched both the Microsoft Knowledge Base and the Windows
2000 newsgroups for this specific question, I found similiar items, but the
resolutions did not work so this
must be something different.
Any help, suggestions or recommendations would greatly appreciated.
System Makeup:
Mainboard/Motherboard - Aopen Ax34-B 686 s370 ATX, S
CPU - Intel Pentium III 1000EB FC-PGA
Memory - PC133 32 x 64 256M 168 pin
Video Card - Tornado TNT M64 32MB
Floppy Drive - Panasonic 1.44 white grey
Hard Drive - WD 800JB 80GB 8MB 100/7200
CD Burner - AOpen 1632 2M ATA33 CD-RW JL.
DVD-CDROM - Aopen DVD 1648 Ata66 Tray IDE
Sound Card - SoundBlaster AWE LiveValue
Modem - AOPEN 56PM Dual mode PCI
Tower Case - Aopen KF-45C(W) C.Grey ATX
Operating System - WINDOWS2000 PROF