system administrator hi-jacked

  • Thread starter Thread starter csxfire
  • Start date Start date
C

csxfire

I am restricted from my own computer. can not get in even in safe mode.
must be a virus of some kind. no programs seem to be able to find it no
control panel even in safe mode
 
csxfire said:
I am restricted from my own computer. can not get in even in safe
mode. must be a virus of some kind. no programs seem to be able to
find it no control panel even in safe mode
Click to expand...

Thanks for letting us know.
Did you wish to ask something?
If so - please give more details.
 
how do I get control back, every time I try to make a change, I get a message
to contact the system admin.
 
csxfire said:
I am restricted from my own computer. can not get in even in safe
mode. must be a virus of some kind. no programs seem to be able to
find it no control panel even in safe mode
Click to expand...

Shenan said:
Thanks for letting us know.
Did you wish to ask something?
If so - please give more details.
Click to expand...
how do I get control back, every time I try to make a change, I get
a message to contact the system admin.
Click to expand...

Seriously... "more details".

What Operating System are you running (Windows XP is assumed - Home,
Professional, Media Center, TabletPC, x64 is *not*.)?
What patch level (SP2 at least?)
How did you get to this point?
What have you tried?
When you did safe mode - did you log in (try to) as the username
"administrator"?
If XP Professional - what happens when you press CTRL+ALT+DEL twice at the
welcome screen and enter 'administrator' as the username?
 
using Windows XP is assumed - Home
sp2 installed
tried to delete virus
in safe mode logged in as admin. no control panel icon show up
 
csxfire said:
I am restricted from my own computer. can not get in even in safe
mode. must be a virus of some kind. no programs seem to be able to
find it no control panel even in safe mode
Click to expand...

Shenan said:
Thanks for letting us know.
Did you wish to ask something?
If so - please give more details.
Click to expand...
how do I get control back, every time I try to make a change, I get
a message to contact the system admin.
Click to expand...

Shenan said:
Seriously... "more details".

What Operating System are you running (Windows XP is assumed - Home,
Professional, Media Center, TabletPC, x64 is *not*.)?
What patch level (SP2 at least?)
How did you get to this point?
What have you tried?
When you did safe mode - did you log in (try to) as the username
"administrator"?
If XP Professional - what happens when you press CTRL+ALT+DEL twice
at the welcome screen and enter 'administrator' as the username?
Click to expand...
this happened will I was trying to get ride of spyware add Smitfraud

using Windows XP is assumed - Home
sp2 installed
tried to delete virus
in safe mode logged in as admin. no control panel icon show up
Click to expand...


In safe mode...
Start button --> RUN --> control userpasswords2 --> OK

That should allow you to verify/add users and the group(s) those users may
be in.
 
csxfire said:
I am restricted from my own computer. can not get in even in safe
mode. must be a virus of some kind. no programs seem to be able to
find it no control panel even in safe mode
Click to expand...

Shenan said:
Thanks for letting us know.
Did you wish to ask something?
If so - please give more details.
Click to expand...
how do I get control back, every time I try to make a change, I get
a message to contact the system admin.
Click to expand...

Shenan said:
Seriously... "more details".

What Operating System are you running (Windows XP is assumed - Home,
Professional, Media Center, TabletPC, x64 is *not*.)?
What patch level (SP2 at least?)
How did you get to this point?
What have you tried?
When you did safe mode - did you log in (try to) as the username
"administrator"?
If XP Professional - what happens when you press CTRL+ALT+DEL twice
at the welcome screen and enter 'administrator' as the username?
Click to expand...
this happened will I was trying to get ride of spyware add Smitfraud

using Windows XP is assumed - Home
sp2 installed
tried to delete virus
in safe mode logged in as admin. no control panel icon show up
Click to expand...

Shenan said:
In safe mode...
Start button --> RUN --> control userpasswords2 --> OK

That should allow you to verify/add users and the group(s) those
users may be in.
Click to expand...

Also:
http://www.kellys-korner-xp.com/regs_edits/controlpanelrestrictionrestore.reg

Copy that text to a text file, save it as controlpanelrestrictionrestore.reg
and merge it (double-click and answer yes) into your registry.
 
tried the last fix to get to control panel. still can do nothing. tired to
open properties I keep getting the same message
This operation has been cancelled due to restrictions in effect on this
computer, Please contact your system administrator
 
csxfire said:
tried the last fix to get to control panel. still can do nothing. tired to
open properties I keep getting the same message
This operation has been cancelled due to restrictions in effect on this
computer, Please contact your system administrator
Click to expand...

At this point we really can't be sure what you were infected with,
exactly what you've done, and the state of the computer. If you can't
run anything on the machine and don't have the skills to work around
that - and I'm not saying this to hurt your feelings, just being
practical - you have two choices:

1. Take the machine to a professional computer repair shop (not your
local version of BigComputerStore/GeekSquad). Please be aware that not
all local shops are skilled at removing malware and even if they are,
your computer may be so infested that Windows will need to be
clean-installed. Have all your data backed up before you take the
machine into a shop. Data can still be retrieved even if you can't boot
into Windows so ask the shop to do this for you.

2. If you don't want to take the machine to a professional, back up your
data from outside Windows if necessary and do a clean install.

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows -
What you will need on-hand


Malke
 
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