Synching Addresses with CRM

[Dave]

We are using Micrososft CRM and Exchange/Outlook 2003.

We need a way to keep the address information in Outlook synched with CRM.

One thought is to put all of the CRM contact info into a single public
folder in Outlook and run a nightly batch job that goes through and
updates/inserts/deletes records from Outlook based on the CRM info.

Is this approach feasable?

If so, can anyone reference some sample code that illustrates how to use the
Outlook object model to perform data modifications?

Thanks
Dave

 

[Sue Mosher [MVP-Outlook]]

Since CRM stores its information in a SQL Server database, you might take a
look at the tools available at http://www.outlookcode.com/d/database.htm for
syncing with a public folder.