Symantec uninstall - "cannot find the file" error message

  • Thread starter Thread starter DJ
  • Start date Start date
D

DJ

I get an error message when I boot up in Windows 2000. When it appears
on the screen, the computer stops and I have to click on the box before
it will procede. After that it boots up and operates normally.

"Cannot find the file c:\progra~`1\symantec\LIVEUP~1\LUSET~1.exe (or
one of its components)..."

I am VERY ignorant about this stuff, but I think Windows is trying to
start the Symantec live update setup program, which no longer exists on
my hard drive. I UNINSTALLED all symantec stuff a while ago when I
began using a different antivirus software. There is no symantec
programs listed in the remove programs menu of the Control Panel. I
could no file or folder labeled symantec, lusetup, or luset* on my hard
drive.

I did a text searh for the string "LUSET" and found several files that
contain it, all in the directory: C:\WINNT\TEMP\RarSFX0

LUINFO (opens with notepad - appears to be a list of commands - see
contents below - it lists LUSETUP.exe within it)
LUinsDll.dll
Readme (opens with notepad - a lengthy informational text file as you'd
expect)

Can anyone advise me what to do to get rid of this error message?
Thanks MUCH!

Contents of LUINFO:

; LiveUpdate installer INF file generated by LUSetupBld
;
; LUInit.ini must always be listed first.
LUInit.ini,256
LUInit.exe,256
LUALL.EXE,256
S32LUWI1.DLL,256
S32LIVE1.DLL,288
S32LUIS1.DLL,288
S32LUCP1.CPL,256
LuComServer_2_6.EXE,272
LuComServerPS_2_6.DLL,272
ProductRegCom_2_6.DLL,272
ProductRegComPS_2_6.DLL,272
SHFOLDER.EXE,0
Settings.Default.LiveUpdate,256
LUALL.HLP,65792
README.TXT,256
LUINSDLL.DLL,264
LSETUP.EXE,264
LUINFO.INF,256
NDETECT.EXE,256
ALUNOTIFY.EXE,256
AUPDATE.EXE,256
NetDetectController_2_6.DLL,272
SymantecRootInstaller.exe,256
LuAll.cnt,65792
LuPreCon.DLL,256
psapi.dll,9224
capicom.dll,1049
LUALL.CHM,32768
UNRAR.DLL,256
 
Added: I found a "Removal Tool" on the Symantec site - I ran it twice
and it did not eliminate the error message.
 
Natively you can; Start\Settings\Control Panel\Administrative Tools\Computer
Management(Local)\System Information\Software Environment\Startup
Programs|View|Advanced, then in the "Location" column, you'll find the path
to the "Startup" location either in the "Startup" directories or from the
registry's "Run" keys. (note that this window is read-only so you must
manually navigate to the location below to edit or otherwise delete)

%ALLUSERSPROFILE%\Start Menu\Programs\Startup
%USERPROFILE%\Start Menu\Programs\Startup

You can delete the shortcuts that you no longer want to run.


HKLM\Software\Microsoft\Windows\CurrentVersion\Run
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

You can delete the string value for the program you no longer want to run.

or copy msconfig from Windows XP to the "windows" directory
or AutoRuns from sysinternals
http://www.sysinternals.com/Utilities/Autoruns.html

If it runs as a service then look for something here.

Start|Run|services.msc

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I get an error message when I boot up in Windows 2000. When it appears
| on the screen, the computer stops and I have to click on the box before
| it will procede. After that it boots up and operates normally.
|
| "Cannot find the file c:\progra~`1\symantec\LIVEUP~1\LUSET~1.exe (or
| one of its components)..."
|
| I am VERY ignorant about this stuff, but I think Windows is trying to
| start the Symantec live update setup program, which no longer exists on
| my hard drive. I UNINSTALLED all symantec stuff a while ago when I
| began using a different antivirus software. There is no symantec
| programs listed in the remove programs menu of the Control Panel. I
| could no file or folder labeled symantec, lusetup, or luset* on my hard
| drive.
|
| I did a text searh for the string "LUSET" and found several files that
| contain it, all in the directory: C:\WINNT\TEMP\RarSFX0
|
| LUINFO (opens with notepad - appears to be a list of commands - see
| contents below - it lists LUSETUP.exe within it)
| LUinsDll.dll
| Readme (opens with notepad - a lengthy informational text file as you'd
| expect)
|
| Can anyone advise me what to do to get rid of this error message?
| Thanks MUCH!
|
| Contents of LUINFO:
|
| ; LiveUpdate installer INF file generated by LUSetupBld
| ;
| ; LUInit.ini must always be listed first.
| LUInit.ini,256
| LUInit.exe,256
| LUALL.EXE,256
| S32LUWI1.DLL,256
| S32LIVE1.DLL,288
| S32LUIS1.DLL,288
| S32LUCP1.CPL,256
| LuComServer_2_6.EXE,272
| LuComServerPS_2_6.DLL,272
| ProductRegCom_2_6.DLL,272
| ProductRegComPS_2_6.DLL,272
| SHFOLDER.EXE,0
| Settings.Default.LiveUpdate,256
| LUALL.HLP,65792
| README.TXT,256
| LUINSDLL.DLL,264
| LSETUP.EXE,264
| LUINFO.INF,256
| NDETECT.EXE,256
| ALUNOTIFY.EXE,256
| AUPDATE.EXE,256
| NetDetectController_2_6.DLL,272
| SymantecRootInstaller.exe,256
| LuAll.cnt,65792
| LuPreCon.DLL,256
| psapi.dll,9224
| capicom.dll,1049
| LUALL.CHM,32768
| UNRAR.DLL,256
|
 
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