symantec query

  • Thread starter Thread starter Vaib
  • Start date Start date
V

Vaib

hi all ,
i use a laptop that's like 4 years old and belonged to my brother . he
got it from a firm he used to work in . now the problem is that it
contains symantec anti-virus . i thought about trying my hand at other
products so i had to uninstall it . that's where things got out of
hand . i uninstalled the live update first ( which was quick as
flash ) . and then proceeded to uninstall the antivir . but guess what
- it's password protected . and worst of all - i dont know the
password and nor can i recover it from my brother . now i can't update
it , can't uninstall it , basically - i am stuck .
suggestions please .
thanking in anticipation . Vaibhav.
 
hi all ,
i use a laptop that's like 4 years old and belonged to my brother . he
got it from a firm he used to work in . now the problem is that it
contains symantec anti-virus . i thought about trying my hand at other
products so i had to uninstall it . that's where things got out of
hand . i uninstalled the live update first ( which was quick as
flash ) . and then proceeded to uninstall the antivir . but guess what
- it's password protected . and worst of all - i dont know the
password and nor can i recover it from my brother . now i can't update
it , can't uninstall it , basically - i am stuck .
suggestions please .
Click to expand...
Download and run the Norton Removal Tool
http://service1.symantec.com/suppor...5033108162039?OpenDocument&seg=hm&lg=en&ct=us
 
Howdy,

I have had horrendous experiences with the failure of the
Norton Removal Tool to do a complete job.

Others may have more luck, but the hassles I had eventually
caused me to do a complete re-install of Windows.
Click to expand...
Sorry to hear about your unfortunate experience, Kenneth.
I guess, you must've been extremely unlucky... I've never heard from
anybody taken such a drastic step :(
 
Sorry to hear about your unfortunate experience, Kenneth.
I guess, you must've been extremely unlucky... I've never heard from
anybody taken such a drastic step :(
Click to expand...

Norton is so bloated they've had to come up with different removal tools
for different versions of their software. Make sure you get the right
version or it won't work.
 
Hello again,

When I had the problem I mentioned (frequent error dialogs
telling me that Norton anti-worm tools were not functioning
properly) I used every removal tool they offered. Nothing
helped.

And, by the way, at the time of the difficulty, I
communicated with lots of folks with similar problems.

Unlucky, yes... Alone, no.

All the best,
--
Kenneth

If you email... Please remove the "SPAMLESS."- Hide quoted text -

- Show quoted text -
Click to expand...

well thanx all of u . i finally uninstalled it in a clean way . i just
provided the password as "symantec" and job done . thats it .
 
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