switching users

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Guest

I have dial-up internet. When I try to switch users I cannot access the
internet unless I close down the computer. Indications are that I am still on
the internet but I cannot access it. If I switch back to the original user, I
cannot access the internet there either. Help please. I am new at this and
have just bought computer with XP.
Thanks
dyso
 
dyso said:
I have dial-up internet. When I try to switch users I cannot access
the internet unless I close down the computer. Indications are that I
am still on the internet but I cannot access it. If I switch back to
the original user, I cannot access the internet there either. Help
please. I am new at this and have just bought computer with XP.
Thanks
dyso
Click to expand...

I have these notes on the problem from MVP Kelly Theriot. Since she
mentions that the issue may be caused by malware, your first
troubleshooting step should be to make sure the computer is clean.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the machine is clean, you can go through Kelly's suggestions. Please
be very careful when working in the registry. If you delete the wrong
thing, you can render XP inoperable. Export the keys you are going to
change first. I would also set a System Restore point before making
changes if you aren't completely confident in your computer skills.

Start>Run>regedit [enter]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings]

ProxyEnable set to 0
ProxyServer verify that the IP:Port is valid

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\ControlPanel]

Connection Settings
Connwiz Admin Lock

Set either both to 0 or delete.

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

NoInternetOpenWith
NoWebServices

Set either both to 0 or delete.

Note: NoPublishingWizard and NoOnlinePrintsWizard could also be listed

[HKEY_CURRENT_USER\Software\Policies\Microsoft\InternetManagement]

RestrictCommunication

Set to 0 or delete

Malke
 
Malke said:
dyso said:
I have dial-up internet. When I try to switch users I cannot access
the internet unless I close down the computer. Indications are that I
am still on the internet but I cannot access it. If I switch back to
the original user, I cannot access the internet there either. Help
please. I am new at this and have just bought computer with XP.
Thanks
dyso
Click to expand...

I have these notes on the problem from MVP Kelly Theriot. Since she
mentions that the issue may be caused by malware, your first
troubleshooting step should be to make sure the computer is clean.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the machine is clean, you can go through Kelly's suggestions. Please
be very careful when working in the registry. If you delete the wrong
thing, you can render XP inoperable. Export the keys you are going to
change first. I would also set a System Restore point before making
changes if you aren't completely confident in your computer skills.

Start>Run>regedit [enter]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings]

ProxyEnable set to 0
ProxyServer verify that the IP:Port is valid

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\ControlPanel]

Connection Settings
Connwiz Admin Lock

Set either both to 0 or delete.

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

NoInternetOpenWith
NoWebServices

Set either both to 0 or delete.

Note: NoPublishingWizard and NoOnlinePrintsWizard could also be listed

[HKEY_CURRENT_USER\Software\Policies\Microsoft\InternetManagement]

RestrictCommunication

Set to 0 or delete

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Sorry, this answer is far too complicated for me to undertake.
Click to expand...
Thank you for your time. Dyso
 
JD said:
Do you get a mesage asking if you want to keep the connection alive? If so
allow it, i remeber getting this message when i had dial up
Yes, I did that. Stil no luck. Thanks anyway. I'll keep trying.
Click to expand...
 
dyso said:
Sorry, this answer is far too complicated for me. Thanks for your time anyway.

Malke said:
dyso said:
I have dial-up internet. When I try to switch users I cannot access
the internet unless I close down the computer. Indications are that I
am still on the internet but I cannot access it. If I switch back to
the original user, I cannot access the internet there either. Help
please. I am new at this and have just bought computer with XP.
Thanks
dyso
Click to expand...

I have these notes on the problem from MVP Kelly Theriot. Since she
mentions that the issue may be caused by malware, your first
troubleshooting step should be to make sure the computer is clean.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the machine is clean, you can go through Kelly's suggestions. Please
be very careful when working in the registry. If you delete the wrong
thing, you can render XP inoperable. Export the keys you are going to
change first. I would also set a System Restore point before making
changes if you aren't completely confident in your computer skills.

Start>Run>regedit [enter]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings]

ProxyEnable set to 0
ProxyServer verify that the IP:Port is valid

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\ControlPanel]

Connection Settings
Connwiz Admin Lock

Set either both to 0 or delete.

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

NoInternetOpenWith
NoWebServices

Set either both to 0 or delete.

Note: NoPublishingWizard and NoOnlinePrintsWizard could also be listed

[HKEY_CURRENT_USER\Software\Policies\Microsoft\InternetManagement]

RestrictCommunication

Set to 0 or delete

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Sorry, this answer is far too complicated for me to undertake.
Click to expand...
Thank you for your time. Dyso
Click to expand...
 
dyso said:
I have dial-up internet. When I try to switch users I cannot access the
internet unless I close down the computer. Indications are that I am still
on
the internet but I cannot access it. If I switch back to the original
user, I
cannot access the internet there either. Help please. I am new at this and
have just bought computer with XP.
Thanks
dyso
Click to expand...

Does this unwanted behavior persist if you hang up before switching users?
 
Yes, I got that message and I did allow it.Still no luck.
I did Start/ settings/ control panel.
double click "user accounts"
Under "pick a task" click on "Change the way users log on or off"
I checked "Use the welcome screen" and "Use fast user switching"

This worked once but when I went back in to check, "use the welcome screen"
and "use fast user switching" were unchecked. I don't know how to fix this.
Any help would be appreciated. Thanks
 
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