svchost.exe is making me crazy.

  • Thread starter Thread starter Russell
  • Start date Start date
R

Russell

it runs my cpu at 100%. it freezes my computer. it causes my tower to make a
humming noise. it makes me crazy.

ive tried disabling every auto update on my computer, because i read it was
connected to either my norton, or windows update.
ive read most of the posts here at microsoft forums and used every tweak
posted.
[except for the sponsers link you up with a $30montly].

sometimes it runs, i can see it taking up all of my cpu power in my
taskmanager, but i can still open and run other programs....but at some
point, and most of the time, it will take over, and anything i click on will
"hang", or stop for minutes at a time, until the humming in my tower stops,
and then all of the things i clicked on will begin to open or start.

ive run my norton antivirus, spybot, ad-aware, and ccleaner, and they find
no kind of virus. i usually have use my task manger to "stop
process"...(there it goes again! it just kicked in again!!), to make it stop
so my computer will work freely.

what is this thing? where did it come from? how do i fix it?
ive been thinking about calling bill gates and paying him his 40 bucks, or
whatever it is, and have them try and fix it for me.

any help you good people can give me will be rewarded. {you will feel better}.

thanks for taking the time to reply.

russell
 
Russell said:
it runs my cpu at 100%. it freezes my computer. it causes my tower to make a
humming noise. it makes me crazy.

ive tried disabling every auto update on my computer, because i read it was
connected to either my norton, or windows update.
ive read most of the posts here at microsoft forums and used every tweak
posted.
[except for the sponsers link you up with a $30montly].

sometimes it runs, i can see it taking up all of my cpu power in my
taskmanager, but i can still open and run other programs....but at some
point, and most of the time, it will take over, and anything i click on will
"hang", or stop for minutes at a time, until the humming in my tower stops,
and then all of the things i clicked on will begin to open or start.

ive run my norton antivirus, spybot, ad-aware, and ccleaner, and they find
no kind of virus. i usually have use my task manger to "stop
process"...(there it goes again! it just kicked in again!!), to make it stop
so my computer will work freely.

what is this thing? where did it come from? how do i fix it?
ive been thinking about calling bill gates and paying him his 40 bucks, or
whatever it is, and have them try and fix it for me.

any help you good people can give me will be rewarded. {you will feel better}.

thanks for taking the time to reply.

russell

The svchost.exe is a security process and can be used by many running
services, also you can experiencing a memory leak.
Process located here:
C:\WINDOWS\system32\svchost.exe size: 14336

You receive an access violation error and the system may appear to become
unresponsive when you try to install an update from Windows Update or from
Microsoft Update
http://support.microsoft.com/kb/927891

Use this tool to see what taken the most usage of the CPU on your machine.
ShellExView v1.19 - Shell Extensions Manager
http://www.nirsoft.net/utils/shexview.html

Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

How to speed your PC:
http://www.blackviper.com/WinXP/supertweaks.htm

Run disk clean up and then run this command:
sfc /scannow


Can you please send me your Hijackthis log to look at or you can send it to
one of many forums specialised in hijackthis analysis.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Can you please send me a copy at (e-mail address removed) , remove
the obvious to email me.
HTH.
nass
 
whoa nass.
alright... lemme go thru all of your instructions and cleanups and
everything.
let me download hijack this. dont have that.
and i will get back to you with what your asking for.

gonna take me a little while to understand all that your telling me. im no
expert, no way...just a diddler. (in computer terms that is).

so give me a bit, and i will send the info back to you.

thank you, nass, for all of your help.

russell

nass said:
Russell said:
it runs my cpu at 100%. it freezes my computer. it causes my tower to make a
humming noise. it makes me crazy.

ive tried disabling every auto update on my computer, because i read it was
connected to either my norton, or windows update.
ive read most of the posts here at microsoft forums and used every tweak
posted.
[except for the sponsers link you up with a $30montly].

sometimes it runs, i can see it taking up all of my cpu power in my
taskmanager, but i can still open and run other programs....but at some
point, and most of the time, it will take over, and anything i click on will
"hang", or stop for minutes at a time, until the humming in my tower stops,
and then all of the things i clicked on will begin to open or start.

ive run my norton antivirus, spybot, ad-aware, and ccleaner, and they find
no kind of virus. i usually have use my task manger to "stop
process"...(there it goes again! it just kicked in again!!), to make it stop
so my computer will work freely.

what is this thing? where did it come from? how do i fix it?
ive been thinking about calling bill gates and paying him his 40 bucks, or
whatever it is, and have them try and fix it for me.

any help you good people can give me will be rewarded. {you will feel better}.

thanks for taking the time to reply.

russell

The svchost.exe is a security process and can be used by many running
services, also you can experiencing a memory leak.
Process located here:
C:\WINDOWS\system32\svchost.exe size: 14336

You receive an access violation error and the system may appear to become
unresponsive when you try to install an update from Windows Update or from
Microsoft Update
http://support.microsoft.com/kb/927891

Use this tool to see what taken the most usage of the CPU on your machine.
ShellExView v1.19 - Shell Extensions Manager
http://www.nirsoft.net/utils/shexview.html

Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

How to speed your PC:
http://www.blackviper.com/WinXP/supertweaks.htm

Run disk clean up and then run this command:
sfc /scannow


Can you please send me your Hijackthis log to look at or you can send it to
one of many forums specialised in hijackthis analysis.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Can you please send me a copy at (e-mail address removed) , remove
the obvious to email me.
HTH.
nass
 
nass...
how do i know if i am x86 or x64 based version of windows?

nass said:
Russell said:
it runs my cpu at 100%. it freezes my computer. it causes my tower to make a
humming noise. it makes me crazy.

ive tried disabling every auto update on my computer, because i read it was
connected to either my norton, or windows update.
ive read most of the posts here at microsoft forums and used every tweak
posted.
[except for the sponsers link you up with a $30montly].

sometimes it runs, i can see it taking up all of my cpu power in my
taskmanager, but i can still open and run other programs....but at some
point, and most of the time, it will take over, and anything i click on will
"hang", or stop for minutes at a time, until the humming in my tower stops,
and then all of the things i clicked on will begin to open or start.

ive run my norton antivirus, spybot, ad-aware, and ccleaner, and they find
no kind of virus. i usually have use my task manger to "stop
process"...(there it goes again! it just kicked in again!!), to make it stop
so my computer will work freely.

what is this thing? where did it come from? how do i fix it?
ive been thinking about calling bill gates and paying him his 40 bucks, or
whatever it is, and have them try and fix it for me.

any help you good people can give me will be rewarded. {you will feel better}.

thanks for taking the time to reply.

russell

The svchost.exe is a security process and can be used by many running
services, also you can experiencing a memory leak.
Process located here:
C:\WINDOWS\system32\svchost.exe size: 14336

You receive an access violation error and the system may appear to become
unresponsive when you try to install an update from Windows Update or from
Microsoft Update
http://support.microsoft.com/kb/927891

Use this tool to see what taken the most usage of the CPU on your machine.
ShellExView v1.19 - Shell Extensions Manager
http://www.nirsoft.net/utils/shexview.html

Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

How to speed your PC:
http://www.blackviper.com/WinXP/supertweaks.htm

Run disk clean up and then run this command:
sfc /scannow


Can you please send me your Hijackthis log to look at or you can send it to
one of many forums specialised in hijackthis analysis.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Can you please send me a copy at (e-mail address removed) , remove
the obvious to email me.
HTH.
nass
 
ok, im an x86.
ive downloaded and ran the shellx program, and im sorry, (im no techie, wish
i was tho), i cannot tell which of these add ons are using the most cpu.

ive followed every other procedure and been to every link you provided me,
except the hijack now. i havent downloaded that yet.

nass, im understanding that what is running on my computer when svchost.exe
is taking all of my cpu power, is probably my windows update.

i checked my windows update history and found that the last automatic update
that worked correctly, and i installed by clicking on the shield that showed
on my taskbar, was april 9th. it was this:
Security Update for ActiveX Killbits for Windows XP (KB948881)

that is when my troubles began, because the remaining updates i have
installed were all from me clicking on microsoft update and doing it
manually. looking for a fix i guess.

so, nass.....something happened in that last automatic download and install
that caused my problems. at least i beleive this to be the case.

if i download hijack this, and get a report on my computer, will you be able
to tell from that what is wrong? i can email it to you. will you be able to
see a problem with automatic update?

thanks so very much for your patience with me.

russ
nass said:
Russell said:
nass...
how do i know if i am x86 or x64 based version of windows?


Open run command and type in:
msinfo32 click [OK] and a window with the info will pop-up.

http://support.microsoft.com/kb/827218
 
http://blogs.technet.com/askperf/ar...started-with-svchost-exe-troubleshooting.aspx

FIX: When you run Windows Update to scan for updates that use Windows
Installer, including Office updates, you may experience a memory leak, or you
may receive an error message for the Svchost process
http://support.microsoft.com/?kbid=916089
You receive an access violation error and the system may appear to become
unresponsive when you try to install an update from Windows Update or from
Microsoft Update
http://support.microsoft.com/?kbid=927891


Russell said:
ok, im an x86.
ive downloaded and ran the shellx program, and im sorry, (im no techie, wish
i was tho), i cannot tell which of these add ons are using the most cpu.

ive followed every other procedure and been to every link you provided me,
except the hijack now. i havent downloaded that yet.

nass, im understanding that what is running on my computer when svchost.exe
is taking all of my cpu power, is probably my windows update.

i checked my windows update history and found that the last automatic update
that worked correctly, and i installed by clicking on the shield that showed
on my taskbar, was april 9th. it was this:
Security Update for ActiveX Killbits for Windows XP (KB948881)

that is when my troubles began, because the remaining updates i have
installed were all from me clicking on microsoft update and doing it
manually. looking for a fix i guess.

so, nass.....something happened in that last automatic download and install
that caused my problems. at least i beleive this to be the case.

if i download hijack this, and get a report on my computer, will you be able
to tell from that what is wrong? i can email it to you. will you be able to
see a problem with automatic update?

thanks so very much for your patience with me.

russ
nass said:
Russell said:
nass...
how do i know if i am x86 or x64 based version of windows?


Open run command and type in:
msinfo32 click [OK] and a window with the info will pop-up.

http://support.microsoft.com/kb/827218
 
'tasklist' is not a command my computer recognizes. for whatever reason.
(your first link has me trying to find which services are mapped to which
instance of SVCHOST.EXE by running tasklist.exe)
thats helps me not.

and ive downloaded the hotfix and the wu update in your other link.

and my computer is still unresponsive.

so i have a memory leak, possibly, or its something else. and i will call
microsoft i guess and see if they can help me.

but i wanted to take the time to thank you for your help and patience.
nearly every problem ive had with my computer i have been able to fix with
the help of good people like you.
not this time.
thanks nass. your the best. (i wish i could understand some of the jargon
on these tech pages. whew.)

thanks, and peace
russell

nass said:
http://blogs.technet.com/askperf/ar...started-with-svchost-exe-troubleshooting.aspx

FIX: When you run Windows Update to scan for updates that use Windows
Installer, including Office updates, you may experience a memory leak, or you
may receive an error message for the Svchost process
http://support.microsoft.com/?kbid=916089
You receive an access violation error and the system may appear to become
unresponsive when you try to install an update from Windows Update or from
Microsoft Update
http://support.microsoft.com/?kbid=927891


Russell said:
ok, im an x86.
ive downloaded and ran the shellx program, and im sorry, (im no techie, wish
i was tho), i cannot tell which of these add ons are using the most cpu.

ive followed every other procedure and been to every link you provided me,
except the hijack now. i havent downloaded that yet.

nass, im understanding that what is running on my computer when svchost.exe
is taking all of my cpu power, is probably my windows update.

i checked my windows update history and found that the last automatic update
that worked correctly, and i installed by clicking on the shield that showed
on my taskbar, was april 9th. it was this:
Security Update for ActiveX Killbits for Windows XP (KB948881)

that is when my troubles began, because the remaining updates i have
installed were all from me clicking on microsoft update and doing it
manually. looking for a fix i guess.

so, nass.....something happened in that last automatic download and install
that caused my problems. at least i beleive this to be the case.

if i download hijack this, and get a report on my computer, will you be able
to tell from that what is wrong? i can email it to you. will you be able to
see a problem with automatic update?

thanks so very much for your patience with me.

russ
nass said:
:

nass...
how do i know if i am x86 or x64 based version of windows?


Open run command and type in:
msinfo32 click [OK] and a window with the info will pop-up.

http://support.microsoft.com/kb/827218
 
Hi russel,

Can you do this before calling MS.

Open a run command and type in:
services.msc click [OK] and stop these services:
Automatic Updates
Background Intelligent Transfer service

Reboot your machine, does it still unresponsive?
HTH.
nass

Russell said:
'tasklist' is not a command my computer recognizes. for whatever reason.
(your first link has me trying to find which services are mapped to which
instance of SVCHOST.EXE by running tasklist.exe)
thats helps me not.

and ive downloaded the hotfix and the wu update in your other link.

and my computer is still unresponsive.

so i have a memory leak, possibly, or its something else. and i will call
microsoft i guess and see if they can help me.

but i wanted to take the time to thank you for your help and patience.
nearly every problem ive had with my computer i have been able to fix with
the help of good people like you.
not this time.
thanks nass. your the best. (i wish i could understand some of the jargon
on these tech pages. whew.)

thanks, and peace
russell

nass said:
http://blogs.technet.com/askperf/ar...started-with-svchost-exe-troubleshooting.aspx

FIX: When you run Windows Update to scan for updates that use Windows
Installer, including Office updates, you may experience a memory leak, or you
may receive an error message for the Svchost process
http://support.microsoft.com/?kbid=916089
You receive an access violation error and the system may appear to become
unresponsive when you try to install an update from Windows Update or from
Microsoft Update
http://support.microsoft.com/?kbid=927891


Russell said:
ok, im an x86.
ive downloaded and ran the shellx program, and im sorry, (im no techie, wish
i was tho), i cannot tell which of these add ons are using the most cpu.

ive followed every other procedure and been to every link you provided me,
except the hijack now. i havent downloaded that yet.

nass, im understanding that what is running on my computer when svchost.exe
is taking all of my cpu power, is probably my windows update.

i checked my windows update history and found that the last automatic update
that worked correctly, and i installed by clicking on the shield that showed
on my taskbar, was april 9th. it was this:
Security Update for ActiveX Killbits for Windows XP (KB948881)

that is when my troubles began, because the remaining updates i have
installed were all from me clicking on microsoft update and doing it
manually. looking for a fix i guess.

so, nass.....something happened in that last automatic download and install
that caused my problems. at least i beleive this to be the case.

if i download hijack this, and get a report on my computer, will you be able
to tell from that what is wrong? i can email it to you. will you be able to
see a problem with automatic update?

thanks so very much for your patience with me.

russ
:



:

nass...
how do i know if i am x86 or x64 based version of windows?


Open run command and type in:
msinfo32 click [OK] and a window with the info will pop-up.

http://support.microsoft.com/kb/827218
 
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