Hi Paula,
Scan your computer with Symantec online (it in the center, click on security
check, and the next window choose Virus scan)
http://www.symantec.com/nav/nav_9xnt/
When it has run write down or print the names of virus found. Let it remove what
it will. After ward Go to Google and type the virus name adn you should find the
Symantec Virus removal instructions. If they have a fixtool use it, but be sure to
do everything it says in THAT order.
Here is another page they have that has a multiplicity of fixtools.
http://www.symantec.com/avcenter/tools.list.html
Please go to this site
www.spychecker.com and get you an antivirus program (AVG by
www.grisoft.com is one), a Firewall (
www.zonelabs.com has a free one the will work
to keep hackers out of your machine, anti Malware like Ad-aware (one spychecker
site), and SpyBot S&D (on spchecker site also). You need these to keep your
computer safe.
good computing,
don
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Hi Paula
It looks as though you have been infected with the blaster
worm or one of it's varients.
Go to microsoft website and seerch for "blaster worm patch"
download and install it.
Then go to one ov the antivirus sites such as
www.symantec.com and download the latest standalone virus
removal tools such as stinger, run this and that should
solve your prob.
Hth
Gerry