Supporting an application in production...

[dwhittenburg]

The application that I'm working on is not targeted to go to production
until December of this year, but i was talking with some colleagues and
wondering if there is a problem in the field what are some of the best ways
to support the device...

I've thought about getting a copy of their sqlce DB and running my
application hitting their data, or writing some log files/log tables when
things go wrong...

What are you some of you guys solution for supporting your application in
production when something goes wrong?

 

[Mark Arteaga]

Usually I have a log file that traps errors and capture any other information I may find usefull while the applicaiton is out in the field. Check out this article http://msdn.microsoft.com/smartclie...library/en-us/dnnetcomp/html/instnetcfapp.asp for more information

--
Mark Arteaga
..NET Compact Framework MVP
http://www.neotericsdc.com | http://blog.markarteaga.com


Hello dwhittenburg,

 

[nzpcmad]

Mark,

The article seems to be talking about getting the files back to the
desktop using ActiveSynch with the device in a cradle?

What about the devices that are out in the field with no cradle?

Thanks

 

[Mark Arteaga MVP]

A couple of things you can do. You can create a webserivce to upload the data to a central location or you can POST the file to a webserver.

--
Mark Arteaga
NET Compact Framework MVP
http://www.neotericsdc.com | http://blog.markarteaga.com

Hello nzpcmad,