sudden loss of printer operation.

  • Thread starter Thread starter Cliff
  • Start date Start date
C

Cliff

I have win XP and printer does not print and will not
accept a reinstall of software(Lexmark). I get messages
such as 'Print spooler service is not running'; 'spooler
sub system App has encountered a problem and needs to
close'.When I try to add a printer th message says 'the
RPC server is unavailable'.When I type the messages in to
Google search the topics seem to deal with windows NT not
xp. Is ther a fix which an average person can understand
and follow. Thanks if you can help. Cliff
 
Go to the Lexmark web site. Download the XP driver for the printer and the
installer utility. Delete the printer software using Control Panel Printers
and faxes Delete printer. Then use the uninstaller from the Lexmark site.
Then restart the computer and install the printer according to the
instructions with the printer software.

http://www.lexmark.com

Let us know.
 
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