Stubborn Virus

  • Thread starter Thread starter Derek
  • Start date Start date
D

Derek

XP Home - Virus identified by Norton but can't be
cleaned. Can't access the directory in DOS because I
can't figure out how to change directory to a directory
with a space in it.
C:\Program Files\Common Files\Microsoft Shared\msinfo.exe

msinfo.exe is the offending file. I hope it's OK to
delete it. I suspect it has an "Archive" attribute keeping
me from deleting it and I can't get to it because of the
directory issue. " "s don't work unless I'm doing it
wrong.

Please advise, Thanks,
Derek
 
Use parenthesis to your directory name if it has a space in it while working
in Dos

Example:cd "directory name"
 
We had a similiar situation on our network with the
welchia worm. Norton identified it but couldn't clean
it. Someone suggested to me to go to network associates
website and download the stinger app from their site.
You have to burn it to CD because it won't fit on
floppy. That was able to clean and remove the virus when
norton couldn't. Hope this helps.
 
Tried running MSINFO32 and it appears nothing happened.

Is msinfo.exe a file I need? It says:
msinfo.exe Trojan.Bootconf

When I use cd: "Program Files"
It says too many parameters - "Program

Please help!
Derek
 
We need to backup a little bit,

When you type MSINFO32 on the Start, Run line,
It takes a minute or so to gather information, so be patient.

When you go to the Windows command prompt - C:\Windows,
just type CD PROGRAM FILES, without parenthesis,
to change to the new directory

But when you type CD\ to put you in the root directory, (DOS)
Then you need to use the parenthesis around a folder name.

I hope this is clear
 
-----Original Message-----
Use parenthesis to your directory name if it has a space in it while working
in Dos

Example:cd "directory name"
Click to expand...

You mean quotation marks, not "parenthesis," you moron.
And had you been correct, it would have been "parentheses."
 
You'll need quotes around the TOTAL path...such as
"C:\Program Files\Common Files\Microsoft Shared\msinfo.exe"
for this to work from a dos prompt.
 
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