Strange Win2K Logon Problem

  • Thread starter Thread starter SWBradbury
  • Start date Start date
S

SWBradbury

Hello all!

Has anyone ever seen a user have a problem where they can log into one Win2K
machine just fine but when they try to log into another they get the
following message?

"The system could not log you on. Make sure your user name and domain are
correct, then type your password again. Letters in passwords must be typed
using the correct case. Make sure that Caps Lock is not accidentally on."

The thing that is really strange to me is that, not only can she log in
elsewhere, but on the machine that is giving the above error she is the only
one that has the problem -- Other users can log in normally.

Any help would be appreciated.

Thanks,
SWBradbury
 
Enable auditing of logon events on that computer and account logon events in Domain
Controller Security Policy [if nit already] and view the security logs to see if
failed logon attempts have been generated. You will have to view the security log on
the computer and the security log on the domain controller that tried to authenticate
her. Often the events will give specific information on why the logon failed. I would
also run the support tool netdiag on that computer to check for network/domain
problems. One possibility is that cached logons are used on that computer and she has
since changed her password. The links below go into more detail on how to configure
auditing and interpreting the Event ID's. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;300549

http://www.microsoft.com/resources/...wsserv/2003/datacenter/proddocs/en-us/518.asp

http://www.microsoft.com/technet/security/guidance/secmod144.mspx
 
This probably an obvious one but, the machine that the user is having
trouble logging on to, is there any chance it has network connectivity. I
have seen it happen where a users domain password changes but when they
attempt to logon to a system (laptop for instance) that hasn't been been
used to connect to the domain since the password change, still maintains the
users old password in the Domain logon cache, and will not allow the user
logon locally using new domain credentials
 
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