strange software behavior winxp hp laptop

  • Thread starter Thread starter ~AlicGinnis~
  • Start date Start date
A

~AlicGinnis~

Hi,
A month ago or so, a neighbor's aging HP laptop running xp sp2 started
inserting an endless series of equal signs at login screens, the addresss
window in IE7, and in excell cells making it impossible to use excell and
difficult to login to web sites or type in site addresses. AVG 7.5 could
find no malware, nor could SpyBot search and destroy. I checked the macro
setting in excell and it is disabled. I installed FireFox and the same
thing happened there. The owner tried 3 system restore points and that
didn't fix it. In notepad the equal sign (=) works normally so the equal
key isn't stuck.
Any ideas much appreicated.
Alic
 
Hi,
A month ago or so, a neighbor's aging HP laptop running xp sp2 started
inserting an endless series of equal signs at login screens, the addresss
window in IE7, and in excell cells making it impossible to use excell and
difficult to login to web sites or type in site addresses.  AVG 7.5 could
find no malware, nor could SpyBot search and destroy.  I checked the macro
setting in excell and it is disabled.  I installed FireFox and the same
thing happened there.  The owner tried 3 system restore points and that
didn't fix it.  In notepad the equal sign (=) works normally so the equal
key isn't stuck.
Any ideas much appreicated.
Alic
Click to expand...

hiii,
Iam javid you describr that u are unable to see websites
and not able to
use office and u r using avg7.5 now yet have u updated ur avg
antivirus have u downloaded
virus defination files u just do like this ur problem might be solved
 
thanks for the suggestion to update the virus definitions.
They are current, and updated each morning. Spybot is also current.
alic

Hi,
A month ago or so, a neighbor's aging HP laptop running xp sp2 started
inserting an endless series of equal signs at login screens, the addresss
window in IE7, and in excell cells making it impossible to use excell and
difficult to login to web sites or type in site addresses. AVG 7.5 could
find no malware, nor could SpyBot search and destroy. I checked the macro
setting in excell and it is disabled. I installed FireFox and the same
thing happened there. The owner tried 3 system restore points and that
didn't fix it. In notepad the equal sign (=) works normally so the equal
key isn't stuck.
Any ideas much appreicated.
Alic
Click to expand...

hiii,
Iam javid you describr that u are unable to see websites
and not able to
use office and u r using avg7.5 now yet have u updated ur avg
antivirus have u downloaded
virus defination files u just do like this ur problem might be solved
 
~AlicGinnis~ said:
thanks for the suggestion to update the virus definitions.
They are current, and updated each morning. Spybot is also current.
alic
Click to expand...
Have a look in the Event Viewer for any errors.
 
~AlicGinnis~ said:
Hi,
A month ago or so, a neighbor's aging HP laptop running xp sp2 started
inserting an endless series of equal signs at login screens, the
addresss window in IE7, and in excell cells making it impossible to
use excell and difficult to login to web sites or type in site
addresses. AVG 7.5 could find no malware, nor could SpyBot search
and destroy. I checked the macro setting in excell and it is
disabled. I installed FireFox and the same thing happened there. The
owner tried 3 system restore points and that didn't fix it. In
notepad the equal sign (=) works normally so the equal key isn't
stuck. Any ideas much appreicated.
Alic
Click to expand...

Try cleaning the keyboard really well; canned air will work great to get
things out of the cracks. Otherwise, the keyboard itself may be
defective. There may be a fault somewhere in the keyboard that just
happens to enter that particular code.
 
Hi,
A month ago or so, a neighbor's aging HP laptop running xp sp2 started
inserting an endless series of equal signs at login screens, the addresss
window in IE7, and in excell cells making it impossible to use excell and
difficult to login to web sites or type in site addresses. AVG 7.5 could
find no malware, nor could SpyBot search and destroy. I checked the macro
setting in excell and it is disabled. I installed FireFox and the same
thing happened there. The owner tried 3 system restore points and that
didn't fix it. In notepad the equal sign (=) works normally so the equal
key isn't stuck.
Any ideas much appreicated.
Alic
Click to expand...

Try another Keyboard a' la RobV :-)
 
ok, i'll try another keyboard, but i don't think that's causing it because
in notepad and word it doesn't happen. But who knows? anything's possible.
Thanks,
alic
 
ok, i'll try another keyboard, but i don't think that's causing it because
in notepad and word it doesn't happen. But who knows? anything's possible.
Thanks,
alic
Click to expand...
<snip>

Try another operating system from a Live cd.

Bill
 
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