Strange PC Performance

[Roy]

Hello Group
I had a desktop replacement system that had a system information like
this:
Pentium M 780 2.26 Ghz
100 gig Hard Drive
2Gig Ram
256 VRAM
WinXPSp2
DVD+/-RW
Wifi b/g
Symbios version 2.3

Now my question are:
1) how come that during the start the CPU is already running at 60%
capacity when I am just opening the internet?
2) The PC tends to hang occasionally for no reason and I could not
think that this could be a malware as it had a good internet security
software installed
3) When It hangs and I want to open the task manager by right clicking
from the bottom so I had to shut it down by pressing the button; but
when I re start the said computer it just don't say that the computer
was shut down improperly so it will do desk checking; UNFORTUNATELY IT
WILL JUST OPEN NORMALLY .
4) Often the CPU is shown in the performance as100% capacity when I am
just using internet in multiple windows from some office apps.
5) Ot takes long time to boot up when the start up programs are only
few.
When this computer ; what I mean is the complete boot up time takes
at least 3 minutes when the listed bootup was supposed to be only 30
seconds?( I am not sure but this is what is listed in boot,ini.

Hoping somebody can enlighten about the peculiarity of this PC
TIA

 

[meerkat]

Hello Group
I had a desktop replacement system that had a system information like
this:
Pentium M 780 2.26 Ghz
100 gig Hard Drive
2Gig Ram
256 VRAM
WinXPSp2
DVD+/-RW
Wifi b/g
Symbios version 2.3

Now my question are:
1) how come that during the start the CPU is already running at 60%
capacity when I am just opening the internet?
2) The PC tends to hang occasionally for no reason and I could not
think that this could be a malware as it had a good internet security
software installed
3) When It hangs and I want to open the task manager by right clicking
from the bottom so I had to shut it down by pressing the button; but
when I re start the said computer it just don't say that the computer
was shut down improperly so it will do desk checking; UNFORTUNATELY IT
WILL JUST OPEN NORMALLY .
4) Often the CPU is shown in the performance as100% capacity when I am
just using internet in multiple windows from some office apps.
5) Ot takes long time to boot up when the start up programs are only
few.
When this computer ; what I mean is the complete boot up time takes
at least 3 minutes when the listed bootup was supposed to be only 30
seconds?( I am not sure but this is what is listed in boot,ini.

First thing to do is check your Event Viewer for errors.
Then check Task manager to see what`s using the CPU.

 

[Roy]

First thing to do is check your Event Viewer for errors.
Then check Task manager to see what`s using the CPU.- Hide quoted text -

- Show quoted text -

Thanks for your reply , but would you give me the specifics for the
Event Viewer..?

 

[kony]

Hello Group
I had a desktop replacement system that had a system information like
this:
Pentium M 780 2.26 Ghz
100 gig Hard Drive
2Gig Ram
256 VRAM
WinXPSp2
DVD+/-RW
Wifi b/g
Symbios version 2.3

Now my question are:
1) how come that during the start the CPU is already running at 60%
capacity when I am just opening the internet?

Maybe you have a virus or other malware, but if this 60% CPU
utilization is only momentary it is due to initialization of
the application and the % should drop very soon thereafter
unless running some page with buggy scripts or lots of
shockwave flash/other animations.

2) The PC tends to hang occasionally for no reason and I could not
think that this could be a malware as it had a good internet security
software installed

Determine exactly when it hangs, what is running at the time
for example and check Event Viewer. While this could be
something like a bad drive data cable, it is more likely a
Windows problem and as such this would not be the best
newsgroup for addressing that... but maybe to distinguish
whether it is hardware or not you might run some benchmarks
to see if system performance is as expected.

If your wireless access, signal level is poor or the
router/access point/etc is instable that might also cause
some lagging.

3) When It hangs and I want to open the task manager by right clicking
from the bottom so I had to shut it down by pressing the button; ...

Can you restate that as it doesn't necessarily make sense.
What if you don't shut down, what if you want a minute or
two, will the system respond again or not? I vaguely recall
someone who did some windows updates and then had their
services.exe (one of the running services) consuming 100%
CPU time periodically, which they saw by leaving "Process
Explorer" running in the background and then when the system
started to lag they checked Process Explorer for CPU %.

...but
when I re start the said computer it just don't say that the computer
was shut down improperly so it will do desk checking; UNFORTUNATELY IT
WILL JUST OPEN NORMALLY .

Ok, not a big deal just scan the drive by right-clicking on
it in My Computer.

4) Often the CPU is shown in the performance as100% capacity when I am
just using internet in multiple windows from some office apps.

Isolate which app is causing this, one way would be to
temporarily use a different browser. For example use
Firefox if it was IE or vice-versa. Avoid using the office
apps for a period (reboot the system and then don't use them
at all for awhile) to see if this CPU utilization problem
occurs without running the office apps. If it does not,
check the office apps startup/plugin/etc folders to see if
anything is loading with them (malware or whatever).

Check the system for memory errors with Memtest86+. If you
find any errors rectify the problem and then reinstall the
misbehaving application(s).

5) Ot takes long time to boot up when the start up programs are only
few.
When this computer ; what I mean is the complete boot up time takes
at least 3 minutes when the listed bootup was supposed to be only 30
seconds?( I am not sure but this is what is listed in boot,ini.

The 30 seconds has nothing to do with total bootup time,
that is just how long the system delays at the OS boot
choice menu, and it won't stop at that menu at all if there
is only one OS installed.

We don't know what "only few" startup programs means, there
could be a lot going on during boot like getting DHCP info,
mapping network shares, lots of background apps for software
printers and such. After you've finished booting then check
Task Manager to see what's running and if some things are
unnecessary, prevent those things from running by
uninstalling the app, deleting the associated registry or
Start Menu -> Startup folder contents, or run a scanner like
"Hijack This" and select the things you want to prevent from
running upon each boot.

It would be good to scan the system again for
malware/viri/etc, perhaps using an online scanner instead of
the same you had been using in case it had missed something.
Goggle will find online scanners.

Hoping somebody can enlighten about the peculiarity of this PC
TIA

If all else fails, make a 2nd testbed OS installation to see
if the hardware works properly with this clean OS
installation. Do not let it update itself via windows
update (yet), in case an update caused the problem. Do not
install the thing you had previously again, only install
alternate software in case that caused the problem. You
might try something like a Ubuntu LiveCD instead of Windows
if you dont' want to spend the time reinstalling windows, or
run the last good backup you made of your windows partition
if you have one just prior to the problem.

Basically the key is isolating variables, determining if
hardware or software.

It wouldn't hurt to peek inside the system to make sure
there are not failed capacitors, failed fans, and that dust
buildup isn't excessive.

 

[~misfit~]

Somewhere on teh interweb Roy typed:

Hello Group
I had a desktop replacement system that had a system information like
this:
Pentium M 780 2.26 Ghz
100 gig Hard Drive
2Gig Ram
256 VRAM
WinXPSp2
DVD+/-RW
Wifi b/g
Symbios version 2.3

Now my question are:
1) how come that during the start the CPU is already running at 60%
capacity when I am just opening the internet?
2) The PC tends to hang occasionally for no reason and I could not
think that this could be a malware as it had a good internet security
software installed
3) When It hangs and I want to open the task manager by right clicking
from the bottom so I had to shut it down by pressing the button; but
when I re start the said computer it just don't say that the computer
was shut down improperly so it will do desk checking; UNFORTUNATELY IT
WILL JUST OPEN NORMALLY .
4) Often the CPU is shown in the performance as100% capacity when I am
just using internet in multiple windows from some office apps.
5) Ot takes long time to boot up when the start up programs are only
few.
When this computer ; what I mean is the complete boot up time takes
at least 3 minutes when the listed bootup was supposed to be only 30
seconds?( I am not sure but this is what is listed in boot,ini.

Hoping somebody can enlighten about the peculiarity of this PC
TIA

Do you have Norton antivirus or internet security installed?

 

[Roy]

Somewhere on teh interweb Roy typed:








Do you have Norton antivirus or internet security installed?
--
TTFN,

Shaun.- Hide quoted text -

- Show quoted text -

Yeah I have installed Norton Internet Security and its regularly
scanning my PC for Malware.

 

[Roy]

Maybe you have a virus or other malware, but if this 60% CPU
utilization is only momentary it is due to initialization of
the application and the % should drop very soon thereafter
unless running some page with buggy scripts or lots of
shockwave flash/other animations.

I just noticed that now that it was only momentary

Determine exactly when it hangs, what is running at the time
for example and check Event Viewer. While this could be
something like a bad drive data cable, it is more likely a
Windows problem and as such this would not be the best
newsgroup for addressing that... but maybe to distinguish
whether it is hardware or not you might run some benchmarks
to see if system performance is as expected.
It hangs after some time when I am in the thick of combined applications and internet

3) When It hangs and I want to open the task manager by right clicking
from the bottom so I had to shut it down by pressing the button; ...
Can you restate that as it doesn't necessarily make sense.
What if you don't shut down, what if you want a minute or
two, will the system respond again or not? I vaguely recall
someone who did some windows updates and then had their
services.exe (one of the running services) consuming 100%
CPU time periodically, which they saw by leaving "Process
Explorer" running in the background and then when the system
started to lag they checked Process Explorer for CPU %.

When I right click the task bar in the system tray when these hanging
occurs it simply don't respond;either are the CTRL/ALT/DEL or CTRL/
SHIFT/ESC would.
So when the system freezes I just have to push the power button to
shut down the PC and then restart it again in the normal way but I am
worried that this might be damaging to the machine if done frequently.

...but

Ok, not a big deal just scan the drive by right-clicking on
it in My Computer.
Isolate which app is causing this, one way would be to
temporarily use a different browser. Avoid using the office
apps for a period (reboot the system and then don't use them
at all for awhile) to see if this CPU utilization problem
occurs without running the office apps. If it does not,
check the office apps startup/plugin/etc folders to see if
anything is loading with them (malware or whatever).

I noticed that when my browser hangs in some parts the CPU performance
would shot up to 100% and it hangs it says Errors Please Send Report.

Check the system for memory errors with Memtest86+. If you
find any errors rectify the problem and then reinstall the
misbehaving application(s).

How do I access this Memtest86+?

It would be good to scan the system again for
malware/viri/etc, perhaps using an online scanner instead of
the same you had been using in case it had missed something.
Goggle will find online scanners.

I will try that one soon.....

Basically the key is isolating variables, determining if
hardware or software.
It wouldn't hurt to peek inside the system to make sure
there are not failed capacitors, failed fans, and that dust
buildup isn't excessive.

Well I have blown canned compressed air recently to the vents to shake
it accumulated dust

thanks for your replies

 

[kony]

I just noticed that now that it was only momentary

When I right click the task bar in the system tray when these hanging
occurs it simply don't respond;either are the CTRL/ALT/DEL or CTRL/
SHIFT/ESC would.
So when the system freezes I just have to push the power button to
shut down the PC and then restart it again in the normal way but I am
worried that this might be damaging to the machine if done frequently.

If it only freezes momentarily, why are you shutting down
then restarting? You aren't being clear about exactly what
is happening.

I noticed that when my browser hangs in some parts the CPU performance
would shot up to 100% and it hangs it says Errors Please Send Report.

Scan the system for malware, check for BHOs.
Try repairing or reinstalling the browser.

How do I access this Memtest86+?

Google search for a download.

I will try that one soon.....


Well I have blown canned compressed air recently to the vents to shake
it accumulated dust

thanks for your replies

Vents? I mean open the system and look at the heatsinks,
the PSU intake, etc.

 

[kony]

Yeah I have installed Norton Internet Security and its regularly
scanning my PC for Malware.

Uninstall that bloatware.
Get another scanner and only scan when you need to, choose
to. Adaware, Spybot Search & Destroy, Hijack This, are
examples. Google will find more.

I would try Hijack This first, then note what it finds and
investigate any listings that you can't identify. If it is
only hanging when the browser runs, focus on cleaning it's
plugins and reinstalling it.

 

[~misfit~]

Somewhere on teh interweb Roy typed:

Yeah I have installed Norton Internet Security and its regularly
scanning my PC for Malware.

Get rid of it. That's probably most of your problem right there.

 

[Roy]

Somewhere on teh interweb Roy typed:



Get rid of it. That's probably most of your problem right there.

have been using Norton for more than three years and so far I have no
problems with these software since,therefore I can blame it for the
current peculiarity....

 

[Roy]

If it only freezes momentarily, why are you shutting down
then restarting? You aren't being clear about exactly what
is happening.

Actually when the peculiarity happens it freezes for a long time that
every opened application just hangs.....So I had to shut it down with
the power button.

 

[Noozer]

have been using Norton for more than three years and so far I have no

problems with these software since,therefore I can blame it for the
current peculiarity....

Norton is crap... It's been getting worse from year to year.

Do yourself a BIG favor and remove it. Try AVG or Avast for an anti-virus.

 

[Roy]

Norton is crap... It's been getting worse from year to year.

Do yourself a BIG favor and remove it. Try AVG or Avast for an anti-virus.

I am not sure if you are just too biased against Norton but if I never
had problems with it for a long time therefore why should I change
drastically....I don't agree either that is getting worser,....
Could you enumerate the complete fault of this anti malware program
based on your experience and well see if I can find something familiar
with it?

 

[~misfit~]

Somewhere on teh interweb Roy typed:

I am not sure if you are just too biased against Norton but if I never
had problems with it for a long time

My uncle didn't have any [problems with his heart until his infarction
either.

therefore why should I change
drastically....I don't agree either that is getting worser,....

You could have asked my uncle the day before his heart attack how he was and
he would have said the same.

Could you enumerate the complete fault of this anti malware program
based on your experience and well see if I can find something familiar
with it?

Now that's just arrogant and combative.

I find it absolutely pointless to try to troubleshoot performance issues
when a dog of a program like Nortons is running. I've know it to render
otherwise fine computers useless. You seem to have an attitude that
precludes any further input, at least from me. Nortons auto-updates, did you
see a previous post saying that a recent update had caused problems for a
poster?

Hint; If you're asking for help it pays to leave the attitude at the door.

 

[Roy]

Somewhere on teh interweb Roy typed:

I am not sure if you are just too biased against Norton but if I never
had problems with it for a long time

My uncle didn't have any [problems with his heart until his infarction
either.

therefore why should I change
drastically....I don't agree either that is getting worser,....

You could have asked my uncle the day before his heart attack how he was and
he would have said the same.

Could you enumerate the complete fault of this anti malware program
based on your experience and well see if I can find something familiar
with it?

Now that's just arrogant and combative.

I find it absolutely pointless to try to troubleshoot performance issues
when a dog of a program like Nortons is running. I've know it to render
otherwise fine computers useless. You seem to have an attitude that
precludes any further input, at least from me. Nortons auto-updates, did you
see a previous post saying that a recent update had caused problems for a
poster?

Hint; If you're asking for help it pays to leave the attitude at the door.

Shaun
You are getting funny....LOL
I can't understand how heart disease and anti virus are related....
Do the share the same peculiarity in terms of behavior...?
I never had any issue with Symantec so far so in fairness for my more
than three years of use ;unless you could give me more details then
maybe that can change my mind about that program.
Look there are hordes of users of Norton Internet Security 2007 in my
vicinity I have not heard any complaint from them also but as they
are not techies they can't help me with my problem. I posted my
question here in this group hoping that the people will analyze the
problem clinically and not emotionally.

Onion skin sensitivity has no place for people that are supposed to be
figuratively ' hardwired,computer professional .
If you are a true IT professional be please be clinical in your
approach to the issue and set aside your feminine
emotions...omigosh( please forgive me) I am starting to think that
you are a queer eye..huh?

 

[kony]

Look there are hordes of users of Norton Internet Security 2007 in my
vicinity I have not heard any complaint from them also but as they
are not techies they can't help me with my problem. I posted my
question here in this group hoping that the people will analyze the
problem clinically and not emotionally.

Look at it this way: "Something" about your system is
different than everyone else's that does not exhibit this
problem. Only you can see the entirety of the hardware and
software configuration. We can only go by the details you
provide and one of those is about a software suite known to
be more than a little invasive of the OS.

It may be that 95% percent of the time the Norton software
is just a bloated excessive overhead on the system, but what
if that other 5% of the time it's even worse than that,
considering that no software is entirely bug-free?

The main point is, you're going to have to reduce the
variables to pinpoint the problem and how hard is it really
to uninstall something and reboot? It may not be the
problem but if it were and you just offhandedly reject the
idea, you might never find the cause. Obviously the problem
is something you don't suspect is a problem or the problem
would not exist?

The real question is what has changed on the system just
prior to the problem, and that you should undo those changes
and incrementally add them back one at a time until the
problem is found. Unfortunately it is not so simple because
some software like Norton's, or WIndows itself, is also
updating itself so selectively preventing them from updating
themselves, or not using them at all for a period, is a
fairly reasonable approach to isolating the problem.

If all else fails you could just do a separate testbed
installation of windows and not install anything, no updates
yet... and see if it also has the problem. If you have made
a backup prior to the point where the problem occurred you
might just restore that instead and then beware of the
changes that had occurred since then.

 

[Paul]

Now my question are:
1) how come that during the start the CPU is already running at 60%
capacity when I am just opening the internet?

2) The PC tends to hang occasionally for no reason and I could not
think that this could be a malware as it had a good internet security
software installed

3) When It hangs and I want to open the task manager by right clicking
from the bottom so I had to shut it down by pressing the button; but
when I re start the said computer it just don't say that the computer
was shut down improperly so it will do desk checking; UNFORTUNATELY IT
WILL JUST OPEN NORMALLY .

4) Often the CPU is shown in the performance as100% capacity when I am
just using internet in multiple windows from some office apps.

5) Ot takes long time to boot up when the start up programs are only few.
When this computer ; what I mean is the complete boot up time takes
at least 3 minutes when the listed bootup was supposed to be only 30
seconds?( I am not sure but this is what is listed in boot,ini.

Some of your symptoms suggest a software problem.

Using the Task Manager, you'll either see some program using cycles,
or the kernel is using cycles.

Assuming the kernel blocks, waiting for hardware to respond, it is possible
for a momentary system freeze to be an issue between the kernel and a piece
of hardware. For example, in Win98, I noticed a networking problem could
bring the system to a stop. If the OS is making 50 tries to read a bad
sector on a hard drive, that might be a reason for a temporary freeze.

Antivirus software is very invasive. To give an example, my antivirus program
seems to have replaced the Idle loop with its own. The HLT instruction is no
longer being used to save power when the system is idle. I consider that to
be invasive, and a waste of electricity when multiplied over millions of
machines. And to top it off, not all antivirus software can be cleanly
removed from a system, which means doing differential analysis with and
without the antivirus product in place is impossible. This is one reason
some people will not have kind words for an antivirus product.

In terms of debugging capabilities, some OSes have more tools available
for observing what they are doing, than others. Without at least some tools,
all you can do is remove stuff and retest, or nuke the install and start
all over again. If you want some tools that can inspect the system, try
sysinternals.com (now owned by Microsoft). There are tools there for
doing the same kinds of things the Task Manager does.

To rule out hardware, you can always temporarily boot an alternate
OS. Examples are Ubuntu or Knoppix. Or connect a clean hard drive,
install Windows on the clean hard drive, and see whether the problem
still exists when a minimum of software is present.

A visit to a site like Castlecops, usage of HijackThis, can get you some
comments from malware fighters. (You post your HijackThis log and they
tell you whether you're infected or not.) They may be able to tell you
whether there is anything suspicious or not.

I use Kaspersky on my system, and I can tell you I've had a hard lock (reset
button), while mixing Sysinternals tools with the antivirus active. (I think
I was trying to use a file monitoring tool at the time.) I know the
antivirus software can lock the system up, if it thinks an invasion is
happening, even when the tools are analytical ones.

Paul

 

[~misfit~]

Somewhere on teh interweb Roy typed:

Somewhere on teh interweb Roy typed:

have been using Norton for more than three years and so far I have
no problems with these software since,therefore I can blame it for
the current peculiarity....

Norton is crap... It's been getting worse from year to year.

Do yourself a BIG favor and remove it. Try AVG or Avast for an
anti-virus.

I am not sure if you are just too biased against Norton but if I
never had problems with it for a long time

My uncle didn't have any [problems with his heart until his
infarction either.

therefore why should I change
drastically....I don't agree either that is getting worser,....

You could have asked my uncle the day before his heart attack how he
was and he would have said the same.

Could you enumerate the complete fault of this anti malware program
based on your experience and well see if I can find something
familiar with it?

Now that's just arrogant and combative.

I find it absolutely pointless to try to troubleshoot performance
issues when a dog of a program like Nortons is running. I've know it
to render otherwise fine computers useless. You seem to have an
attitude that precludes any further input, at least from me. Nortons
auto-updates, did you see a previous post saying that a recent
update had caused problems for a poster?

Hint; If you're asking for help it pays to leave the attitude at the
door. --
TTFN,

Shaun.

Shaun
You are getting funny....LOL

Getting? I've always been funny. I see folks I haven't seen since
high-school and often the first thing they say is "Tell me some jokes, you
must have learned plenty of new ones."

I can't understand how heart disease and anti virus are related....

I can see that. Analogies are wasted on you.

Do the share the same peculiarity in terms of behavior...?

Oh, most certainly. As I write, so I act. I am exactly as you read me.

I never had any issue with Symantec so far so in fairness for my more
than three years of use ;unless you could give me more details then
maybe that can change my mind about that program.

And my uncle never had any issues with his heart (that he knew about) right
up until it put him in hospital. (Are you getting it yet? I doubt it but,
hey, gotta try.)

Look there are hordes of users of Norton Internet Security 2007 in my
vicinity

The correct term for a group of sheep is "flock", not "horde".

I have not heard any complaint from them also but as they
are not techies they can't help me with my problem.

You make my case for me.

I posted my
question here in this group hoping that the people will analyze the
problem clinically and not emotionally.

Believe me, emotion has nothing to do with it. I speak from extensive
experience with "users" and that piece of bloatware called Norton Internet
Security. Software so bad that the only way they can get people to use it is
to bundle it with new machines with a "free" period and hope that the "user"
is naive enough to renew it when the scary nag screens start appearing. It's
a product aimed at and sold to people with no knowledge of software or
computers. Joe Public.

This flock of users in your vicinity, you know, the ones who aren't
"techies", would that be how they acquired their Norton's software? Because,
believe me when I tell you, anyone who knows anything about computers knows
to keep well away from Nortons products. I get called out to troublshoot a
lot of computers, some bog-slow, others stalling and, if said machine is
running Nortons the first thing I do is remove it. Often it's the last thing
I do as well, other than install AVG free antivirus and a free firewall. In
more than 50% of the cases simply removng Nortons, giving the computer a
'clean' and adding a less invasive AV program is enough to return the
computer to it's previous glory.

Onion skin sensitivity has no place for people that are supposed to be
figuratively ' hardwired,computer professional .
If you are a true IT professional be please be clinical in your
approach to the issue and set aside your feminine
emotions...omigosh( please forgive me) I am starting to think that
you are a queer eye..huh?

An amazing insight there Roy. So you've studied people who work with
computers and have reason to make such a sweeping statement? You're saying
that it takes a cetain type of person to work in this field? A
thick-skinned, insensitive, testosterone-fueled heterosexual? That is
offensive on so many levels. My sexuality has nothing to do with the problem
you're having with your computer, for some reason you're so insecure
(incidently a known side-effect of using Nortons software) that you resort
to ad-hominem attacks on someone trying to help you. Someone attempting to
save you the $80/hour that you'd likely have to pay someone in the "real
world" to fix it for you.

To use your term; "You are getting funny", (and I *don't* mean amusing).

I will no longer offer you my advice after this post. I will merely point
you to the replies of the other regulars here which also mention that not
only is your problem most likely software-related (making it off-topic for
this group) but they too would take Nortons out of the picture before
further analysis. However, Norton's marketing is such that they convince
their naive and susceptible users into thinking that they can't do without
it. Therefore I understand why you are so reluctant to remove it, you are a
good little spoon-fed consumer. Advertisers just love sheeple like you who
swallow the whole fishing rod, to the extent of ignoring informed advice.

Question; As you seem to know so much about computer/IT professionals, how
many of them use Nortons?

Good luck with your problems. Oh, and good luck with your computer too.

 

[Roy]

Somewhere on teh interweb Roy typed:

Somewhere on teh interweb Roy typed:
have been using Norton for more than three years and so far I have
no problems with these software since,therefore I can blame it for
the current peculiarity....
Norton is crap... It's been getting worse from year to year.
Do yourself a BIG favor and remove it. Try AVG or Avast for an
anti-virus.
I am not sure if you are just too biased against Norton but if I
never had problems with it for a long time
My uncle didn't have any [problems with his heart until his
infarction either.
therefore why should I change
drastically....I don't agree either that is getting worser,....
You could have asked my uncle the day before his heart attack how he
was and he would have said the same.
Could you enumerate the complete fault of this anti malware program
based on your experience and well see if I can find something
familiar with it?
Now that's just arrogant and combative.
I find it absolutely pointless to try to troubleshoot performance
issues when a dog of a program like Nortons is running. I've know it
to render otherwise fine computers useless. You seem to have an
attitude that precludes any further input, at least from me. Nortons
auto-updates, did you see a previous post saying that a recent
update had caused problems for a poster?
Hint; If you're asking for help it pays to leave the attitude at the
door. --
TTFN,
Shaun.

Shaun
You are getting funny....LOL

Getting? I've always been funny. I see folks I haven't seen since
high-school and often the first thing they say is "Tell me some jokes, you
must have learned plenty of new ones."

I can't understand how heart disease and anti virus are related....

I can see that. Analogies are wasted on you.

Do the share the same peculiarity in terms of behavior...?

Oh, most certainly. As I write, so I act. I am exactly as you read me.

I never had any issue with Symantec so far so in fairness for my more
than three years of use ;unless you could give me more details then
maybe that can change my mind about that program.

And my uncle never had any issues with his heart (that he knew about) right
up until it put him in hospital. (Are you getting it yet? I doubt it but,
hey, gotta try.)

Look there are hordes of users of Norton Internet Security 2007 in my
vicinity

The correct term for a group of sheep is "flock", not "horde".

I have not heard any complaint from them also but as they
are not techies they can't help me with my problem.

You make my case for me.

I posted my
question here in this group hoping that the people will analyze the
problem clinically and not emotionally.

Believe me, emotion has nothing to do with it. I speak from extensive
experience with "users" and that piece of bloatware called Norton Internet
Security. Software so bad that the only way they can get people to use it is
to bundle it with new machines with a "free" period and hope that the "user"
is naive enough to renew it when the scary nag screens start appearing. It's
a product aimed at and sold to people with no knowledge of software or
computers. Joe Public.

This flock of users in your vicinity, you know, the ones who aren't
"techies", would that be how they acquired their Norton's software? Because,
believe me when I tell you, anyone who knows anything about computers knows
to keep well away from Nortons products. I get called out to troublshoot a
lot of computers, some bog-slow, others stalling and, if said machine is
running Nortons the first thing I do is remove it. Often it's the last thing
I do as well, other than install AVG free antivirus and a free firewall. In
more than 50% of the cases simply removng Nortons, giving the computer a
'clean' and adding a less invasive AV program is enough to return the
computer to it's previous glory.

Onion skin sensitivity has no place for people that are supposed to be
figuratively ' hardwired,computer professional .
If you are a true IT professional be please be clinical in your
approach to the issue and set aside your feminine
emotions...omigosh( please forgive me) I am starting to think that
you are a queer eye..huh?

An amazing insight there Roy. So you've studied people who work with
computers and have reason to make such a sweeping statement? You're saying
that it takes a cetain type of person to work in this field? A
thick-skinned, insensitive, testosterone-fueled heterosexual? That is
offensive on so many levels. My sexuality has nothing to do with the problem
you're having with your computer, for some reason you're so insecure
(incidently a known side-effect of using Nortons software) that you resort
to ad-hominem attacks on someone trying to help you. Someone attempting to
save you the $80/hour that you'd likely have to pay someone in the "real
world" to fix it for you.

To use your term; "You are getting funny", (and I *don't* mean amusing).

I will no longer offer you my advice after this post. I will merely point
you to the replies of the other regulars here which also mention that not
only is your problem most likely software-related (making it off-topic for
this group) but they too would take Nortons out of the picture before
further analysis. However, Norton's marketing is such that they convince
their naive and susceptible users into thinking that they can't do without
it. Therefore I understand why you are so reluctant to remove it, you are a
good little spoon-fed consumer. Advertisers just love sheeple like you who
swallow the whole fishing rod, to the extent of ignoring informed advice.

Question; As you seem to know so much about computer/IT professionals, how
many of them use Nortons?

Good luck with your problems. Oh, and good luck with your computer too.

Shaun I suggest that you have to find a more rewarding career....be
part of the group that do make overs in the show Queer Eye for the
Straight Guy...A computer Techie like you would be a valuable asset as
lots of this computer nerds are guy actually. Having a femine side
would be advantageous giving these nerds valuabe advice in being
computer metrosexuals!
I wish you luck in show business Shaun....
Roy