strange message at boot-up

[Val]

When I boot up my computer I get a window that pops up
saying "You have signed in to Messenger on another
computer click here to sign in again" then when I click
on that another window pops up that says "You have been
signed out of .net msn service because you have signed in
at another location "Does anyone know what this is all
about? I only have one computer!
Thanks, Val

 

[Jonathan Kay [MVP]]

Greetings Val,

What's happened is you have both Windows Messenger and MSN Messenger installed (which are
separate applications) and they're both trying to login at the same time. Since you did
install MSN Messenger separately, I assume you want to use that.

Although you'll also see this error if you've signed in on another computer and mistakenly
saved your password, most likely it's Windows Messenger which is automatically signing you
in. To stop it, click Start, then Run, type "msmsgs" and click OK. When Windows Messenger
comes up, click the Tools menu, then Options, then Preferences tab, uncheck 'Run this program
when Windows starts' or 'Run Windows Messenger when Windows starts' (depending on version)
and then click OK.

Also, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

Finally, right-click on the Windows Messenger icon in the notification area/system tray (by
the clock) if it's still visible and choose Exit. It shouldn't bother you again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Val]

Jonathan,
Thanks so much for such a quick response. I opened
windows messenger and then Tools menu, then Options, then
Preferences tab and there is nothing that says 'Run this
program when Windows starts' or 'Run Windows Messenger
when Windows starts" or anything like that, what do I do
now?
Thanks,Val

-----Original Message-----
Greetings Val,

What's happened is you have both Windows Messenger and

MSN Messenger installed (which are

separate applications) and they're both trying to login

at the same time. Since you did

install MSN Messenger separately, I assume you want to use that.

Although you'll also see this error if you've signed in

on another computer and mistakenly

saved your password, most likely it's Windows Messenger

which is automatically signing you

in. To stop it, click Start, then Run, type "msmsgs"

and click OK. When Windows Messenger

comes up, click the Tools menu, then Options, then

Preferences tab, uncheck 'Run this program

when Windows starts' or 'Run Windows Messenger when

Windows starts' (depending on version)

and then click OK.

Also, do you have Norton Antivirus 2003 installed?

Norton added a new "instant messaging

scanning" feature to Norton Antivirus 2003, which can

conflict with Messenger and cause some

of this behavior. To stop it, open Norton Antivirus

(Right-click on the Norton Antivirus icon

in the System Tray/Notification Area (by the clock),

choose 'Open Norton Antivirus'), click

Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

Finally, right-click on the Windows Messenger icon in

the notification area/system tray (by