The new account did not work. Below is one of the errors I saw unde
"application"
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 8/29/2008
Time: 8:53:41 AM
User: N/A
Computer: CHHA-UDDJ6KA7AO
Description:
Faulting application svchost.exe, version 5.1.2600.2180, faulting module
wuaueng.dll, version 7.2.6001.784, fault address 0x000ab1c3.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 76 63 ure svc
0018: 68 6f 73 74 2e 65 78 65 host.exe
0020: 20 35 2e 31 2e 32 36 30 5.1.260
0028: 30 2e 32 31 38 30 20 69 0.2180 i
0030: 6e 20 77 75 61 75 65 6e n wuauen
0038: 67 2e 64 6c 6c 20 37 2e g.dll 7.
0040: 32 2e 36 30 30 31 2e 37 2.6001.7
0048: 38 34 20 61 74 20 6f 66 84 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 61 62 31 63 33 ab1c3
AND HERE'S ANOTHER:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 8/28/2008
Time: 3:23:10 PM
User: N/A
Computer: CHHA-UDDJ6KA7AO
Description:
Faulting application , version 0.0.0.0, faulting module unknown, version
0.0.0.0, fault address 0x500eb1c3.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 20 30 2e ure 0.
0018: 30 2e 30 2e 30 20 69 6e 0.0.0 in
0020: 20 75 6e 6b 6e 6f 77 6e unknown
0028: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0030: 20 61 74 20 6f 66 66 73 at offs
0038: 65 74 20 35 30 30 65 62 et 500eb
0040: 31 63 33 1c3
Malke said:
trisa said:
Well I'm amazed! I logged on as a Guest User, and everything worked. Why
the difference, and how can I delete my current user without losing or
recreating everything under the new user?
P.S. I logged back onto my username and it didn't work.
Do not log on as Guest. Disable Guest. Instead, create a new user account
and see if everything works there. Permissions are different from Guest on
a new user account. If everything works in the new account, I would just
copy your data over from the old account and set up your email client (if
you're using one) under the new account rather than copying over settings
which may be corrupt.
To get to Event Viewer, Start>Run>eventvwr.msc [enter]
If you need more help, post back with any errors you see in Event Viewer and
also let us know if the new user account works correctly. Also, answering
The First Question of Troubleshooting may be helpful:
The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?
Malke