Strange Excel Problem

  • Thread starter Thread starter Robin
  • Start date Start date
R

Robin

I am stumped with an issue one of our users is
experiencing in Excel. If the user Selects File>Print and
prints more than one copy of the worksheet, the first
sheet prints fine all of the subsequent sheets drop the
formatting. If the user just select the print icon from
the menu bar and clicks it multiple times all of the
worksheets print fine. I have tried running the Office
Repair, I have uninstalled/reinstalled Office to no avail,
does anyone have any suggestions?

It is a Windows 98/Office 97 machine.
 
Have you isolated your problem to just THAT user with THAT file and THAT
printer?......if not, try different users to THAT printer (using same and
different files) and different printers for THAT user, etc.......might help
to point exactly where the problem is......I'd bet for it being a printer
driver problem.....

Vaya con Dios,
Chuck, CABGx3
 
-----Original Message-----
Have you isolated your problem to just THAT user with THAT file and THAT
printer?......if not, try different users to THAT printer (using same and
different files) and different printers for THAT user, etc.......might help
to point exactly where the problem is......I'd bet for it being a printer
driver problem.....

Vaya con Dios,
Chuck, CABGx3
Click to expand...

Other users are able to print that file to the designated
printer without a problem. This occurs on all of her
worksheets not just a particular one. I had two other
users from different workstations print the same file to
the same printer and they are successful, it is just this
user. It seems to isolated to this one particular
workstation and user I just cannot figure out why. Her
printer drivers are the same as the other users and they
are all printing to the same network printer.
 
All same version of Windows?.......same Anti-virus?.......same version of
Excel?.........if she's on a LAN, maybe plug a laptop or another computer
into her LAN drop and try it, if that works, then it's pretty definately HER
computer.....keep isolating......

Vaya con Dios,
Chuck, CABGx3
 
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