From: "doug" <
[email protected]>
| I don't know if this a virus problem but here goes, after I start my pc I
| can connect to the internet fine (pipex adsl) but cannot access the web
| using any of my browsers nor can I use outlook express to get my e-mail. I
| used Norton Go-Back to restore it to a point where I knew it was working
| fine and it works but if I restart the pc I'm back where I started, Any
| ideas?
| Ta
|
Check your hosts file for modification...
Win2k/WinXP
%windir%\system32\drivers\etc\hosts
Win9x/ME
%windir%\hosts
If there are entries other than the line for -- loopback 127.0.0.1
Then delete the 'hosts' file.
Using the Sysclean Front End ( SYSCLEAN_FE ) wil make sure this is not a problem and will
scan your computer for infectors...
Dump the contents of the IE Temporary Internet Folder cache (TIF)
start --> settings --> control panel --> internet options --> delete files
1) Download the Sysclean Front End utility ( SYSCLEAN_FE ) in "Procedure 1"
at the following URL, SYSCLEAN_FE automates the download and
execution process of the Trend Sysclean Package.
http://www.ik-cs.com/got-a-virus.htm
Direct URL:
http://www.ik-cs.com/programs/virtools/Sysclean_FE.exe
Execute; SYSCLEAN_FE.EXE
Choose; Unzip
Choose; Close
Execute; c:\sysclean\SYSCLEAN_FE.BAT
{ or Double-click on 'SYSCLEAN_FE Link' in c:\sysclean }
2) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
3) Reboot your PC into Safe Mode and shutdown as many applications as possible
4) Using the Trend Sysclean utility, perform a Full Scan of your platform and
clean/delete any infectors found
5) Restart your PC and perform a "final" Full Scan of your platform
6) If you are using WinME or WinXP, Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
7) Reboot your PC.
8) If you are using WinME or WinXP, create a new Restore point
* * Please report back your results * *
